Too expensive
App lừa đảo
Warning: Scam App
This app is designed very cleverly to look like a normal, harmless tool, but it’s a trap. As soon as you follow the basic 3 setup steps, it uses facial recognition to quickly charge you $69.99 without proper warning or consent. It tricks users into thinking it’s free or like other similar apps. Total scam – avoid at all costs and report it if you’ve been charged!
Lừa đảo
お金を返してください
DON’T DOWNLOAD อย่ากดโหลด
詐欺
Purchased in error and refused to refund me
มือลั่น
Inuits
Response from developer
Nous sommes sincèrement désolés d'apprendre votre expérience. Si vous rencontrez des problèmes avec l'application, n'hésitez pas à nous contacter à l'adresse support@normalv.com. Nous ferons de notre mieux pour vous aider et trouver une solution. Vos commentaires nous aident également à améliorer l'application pour tous. Merci de votre compréhension et nous sommes là pour répondre à toutes vos questions.
Widerruf
Response from developer
Hello, I'm your dedicated support consultant - thank you for your feedback and we're sorry for your experience. Our apps are only available through the official Apple App Store to ensure that all transactions are secure. Any purchase requires your explicit authorization. If you made a subscription by mistake, we recommend that you check the subscription details carefully. If you need help, please contact us at support@codeextech.com. Thank you for your understanding and support! To help prevent similar issues and avoid unnecessary charges in the future, we recommend that you check the subscription details carefully before confirming any payment. Thank you for your understanding and support!
Tricky purchase
Response from developer
Hello, I am your dedicated support consultant - thank you for your feedback.We’re sorry to hear that you feel the app wasn’t worth the cost. We understand your concerns and truly appreciate your feedback. Please know that the subscription fees help support the continued development, maintenance, and improvement of the app. They allow us to fix bugs, add new features, and ensure a better, more secure experience for all users. If there’s something specific you feel is missing or didn’t meet your expectations, we’d be grateful to hear more — your input helps us improve.
VIP subscription
Code
VIP subscription
I am clearly not going to use the app nor the VIP subscription as there is no added services this app/ subscription offers hence its strange they decline to refund.
Be careful! Scammer!!
Useless app
So I have now paid for a service I can’t use - because it is TOO secure!
It makes me realise why people don’t bother with such services. Because they are too difficult to use. And make it virtually impossible to get onto the internet.
Thanks for noticing!
Don’t buy!!! SCAM!
Response from developer
Hello, I'm your dedicated support consultant - thank you for your feedback.First of all, I'm sorry that you had a bad experience. Thank you for your support and trust in our authenticator app, and thank you for reporting this issue to us in a timely manner. We attach great importance to your experience and have made this issue a priority. Regarding the lifetime subscription recovery issue you mentioned, we have confirmed that this is a bug that needs to be optimized. At present, our development team is working hard to fix it to ensure that you can smoothly restore your lifetime subscription benefits after deleting the app or changing devices. We expect to resolve this issue in the next version update. At that time, you do not need to perform additional operations, the system will automatically restore the lifetime subscription status for you, and you can enjoy your subscription service normally in the updated app. Thank you again for your patience and understanding. If you have other questions or encounter other problems during use, please feel free to contact us through our customer service channels. We will serve you wholeheartedly to ensure that your experience is smooth and worry-free.
Great
Response from developer
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're enjoying the app — your support truly means a lot to us. 😊 If you ever have any suggestions or run into any issues, feel free to reach out at support@codeextech.com. We're always here to help and improve your experience even further!
