Authenticator App ・ User Reviews

Top reviews

Safe❤️

I used to rely on Google Authenticator, but when I switched phones and forgot to back up, I almost lost access to a bunch of accounts. What a nightmare. This app backs up all your 2FA codes directly to iCloud, encrypted and secure. When I got a new phone, everything restored in one tap-no stress, no setup hassle. Feels so much safer knowing my codes aren’t just stuck on one device.
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Response from developer

Dear user, we appreciate your feedback. Thank you very much for your interest in our application.

Beware of paying

I didn’t want this App, as soon as downloaded, the subscription was charged without notice or prompt and very expensive. I am disappointed, cancelled immediately but account has been charged. The response to previous review is disappointing as well.

Response from developer

Hello, we're sorry that you weren't satisfied with our product. You reported being charged right after downloading. Perhaps you clicked "Subscribe," confirmed your payment, and then incurred the charge. Don't worry, we can help you resolve this issue. Please contact our customer service team with the details and clearly state your refund request. Our dedicated account manager will assist you.You can contact us by email at support@taosoftinc.com.

Grumpy

I also did not want this App & was trying to download the google Authenticator App…
I’m not interested & annoyed that it was marketed deceptively under another search

Response from developer

Hello, CJ chlorine! We're sorry for your issue. If you need any assistance, please don't hesitate to contact us. support@taosoftinc.com Thank you for using our app

SCAM

This is a scam, just use the *actual* google authenticator app which is free

Response from developer

Dear waiheketraveller19, we guarantee that our application is formal and legal. We will uphold the principle of good faith, strictly abide by relevant laws and regulations, and will not deceive users. Thank you for using our app

Didn’t Want this App

I was after the Google Authenticator App ended up PAYING for this app, they took my money it happened so quickly. No warning not even any space to realise I was in the wrong app. I have sent an email hoping to get an immediate refund hopefully I do. In the meantime if I can worn others before they click get because once you do that they take your money.
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Response from developer

Dear gullible hooks, we are very sorry that the product did not meet your expectations. Let us know if you need help and we'll do our best to support you. support@taosoftinc.com Thank you for using our app

Scam. NOT GOOGLE AUTHENTICATOR

Do NOT download, use or subscribe if all you are after is a GOOGLE authenticator.

Response from developer

Dear user, we appreciate your feedback. Please rest assured that our application is a formal application that has been officially reviewed by Apple and will not engage in any fraudulent activities. Thank you again for your support and understanding.

Scam App

Don’t get this scam app, google authenticator is free!

Response from developer

Dear Magic8Mike, we are well aware of your trust and expectations in our application, and we also take your concerns seriously. Please believe that our application is legitimate and legal, and we will not engage in any fraudulent activities. If you need any assistance, please don't hesitate to contact us. support@taosoftinc.com

Another one tricked

Went online to download Google Authenticator and inadvertently downloaded Authenticator Tao Soft and was charged almost $60. Have tried to request a refund but the process froze before I could complete it.
Very shonky business and marketing practices. Be wary.

Response from developer

Hello, Neil 424?@! Dear User, our app uses Apple’s official subscription system. If you have set up password-free payment or Face ID payment, clicking subscribe might directly skip the password input and confirm the order. We recommend changing your payment method to avoid any misunderstandings. If you have any questions or suggestions, please feel free to contact us. Our email is: support@taosoftinc.com.

Also tricked!

Much the same story as the previous 1 star reviewer.
Similar ruse to acquire a purchase.
I IMMEDIATELY cancelled the subscription when I discovered the issue and filed a refund.
It was soon rejected by Apple when I contested it.
Thoroughly disappointed in Apple not supporting a refund and a warning to future people looking for the Google Authenticator app on the store.
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Response from developer

Dear user, we appreciate your feedback. Sorry for the inconvenience caused to you, we have received your feedback and we will deal with it as soon as possible. If you need any assistance, please don't hesitate to contact us. support@taosoftinc.com Thank you for your understanding.

Tricked

Disappointed, tricked to think this was the google authenticator app with visual text and images stating above, charged $60- buyers beware

Response from developer

Dear user, we appreciate your feedback. Please rest assured that our application is a formal application that has been officially reviewed by Apple and will not engage in any fraudulent activities. Our app complies with all requirements of Apple's official app store and complies with all relevant regulations and laws and regulations. We are a legitimate app. If you need any assistance, please don't hesitate to contact us. support@taosoftinc.com Thank you for using our app.