Authenticator User Reviews

Name: Authenticator
Rating: 4.3 (406 reviews)

Authenticator

Ali El Malki

🔧 Utilities

📊 Productivity

Customer Experience

Positive experience14.8% of reviews

Neutral0.0% of reviews

Negative experience85.2% of reviews

~ Based on 54 written reviews from the US App Store.

What users say

Summarized from real user reviews of Authenticator. Based on 406 reviews and a 4.3/5 average, it highlights the 6 positives and 72 negatives reviewers mention most about this Productivity app.

Positive things

❤️Amazing app
👍Loved it
👍Top
👍Wouah super
👍Congratulations
👍Unbelievable great hard workers

Negative things

😞Not working
😞Too complicated
😞Horrible
😞Too expensive
😞Scam app
😞Difficulty using
😞Inoperable
😞Garbage app
😞Painful to use
😞Not paying for this
😞Is this even real
😞Nothing works
😞Identify
😞Can't delete
😞Hard to unsubscribe
😞Not free - scam
😞Hate
😞Paid?
😞Works only when paid
😞Cannot sign in
😞Misleading - borderline scam
😞Way too expensive
😞Do not download
😞Do not purchase!
😞Bad alternative
😞App useless
😞No customer service
😞Can't get it to work
😞Did not send QR code
😞Not clear directions
😞Frustrating
😞Not happy
😞Stuck
😞Locked out
😞Expensive
😞Forced payment
😞No free version
😞No manual or instructions
😞Cannot access
😞Freezes on start
😞No authenticator app should be this expensive
😞This is a scam app
😞I am having difficulty using this program
😞Awful and no customer support
😞It doesn't say anywhere on the app store page but this app won't do anything unless you buy the premium version.
😞I wish I didn’t have to use it for patient access.
😞These sites are an absolute pain. These should not be needed. Two factor authentication with a cell phone # should be enough. If a site needs additional protection they should provide it themselves for free. What a scam and a way to get people to pay even more money for the services they need.
😞I'm locked out of everything, nothing works, I can't even download this stupid app. Probably b/c it was designed by A.I. Nonsense!
😞You ask for a password and do not specify what the account is. I am now talking about 3 different accounts!!!
😞Can someone tell me step by step how to remove this app, my son added this app. accidentally and now I can't remove it.
😞This app does not work at all. Not the free or paid version. Also, it is hard to unsubscribe from.
😞Keeps me in a loop trying to force for a payment option, i just want the free version
😞I'm required to have this APP for my phone company account recovery-lost phone, and it will not let me go forward for free.
😞I wanted it for free
😞No links to manual or instructions found to assist with Setup or configuration.
😞The app freezes on the “Get Started” page. I even tried the free 3 day trial of premium. I’m stuck.
😞You have to pay almost $45 to use it!!!
😞I shouldn’t have to pay money for a 2FA app just to take an government test.
😞The program only has an option to install premium for 3 days for free then pay. When I try to install it on that only option I get "loading" and nothing more.
😞I can only access it seems by Face ID but Face ID is not recognising my face so I cannot get past Step 1. I forget my password and cannot reset just with a text message as it tells me I must use Authenticator. But I can't get access to that either. There should be another way apart from a text. Why not an email address? How do I contact someone to get help???
😞Purchased lifetime and when I open app it keeps asking me to pay for a year to use any features
😞It looks like Google Authenticator and you have to pay for a monthly subscription. Frustrating.
😞Does nothing but take advantage of those who don’t know any better with exorbitant subscription fees.
😞I can’t even choose to not buy it, no I “must buy it”
😞This is misleading as most companies use twilio authority, not this one. This is intentionally misleading
😞Bad alternative. Costs money as well to keep things secure.
😞Not working on my computer No way to enter the key manually
😞Very poor customer service. You can only email and then it won’t send
😞App was downloaded but could not scan the QR code. Said the code data was invalid
😞Just finished downloading The Authy App, and was trying to finish the installation, At the very beginning, I clicked on the symbol in the bottom right, and it went to a page where it is. Saying to scan the QR. code, but there is no QR code to scan. Where is it? I can’t complete the installation without completing this step! Frustrated right in the beginning!
😞The ap is useless. Emailed them twice and no response.
😞I downloaded for my Gemini account and still can not access. No QR code sent to phone or email.

Is Authenticator Safe?

Authenticator appears safe based on user ratings. AppsHunter Safety Score for Authenticator is 85/100.

This assessment is based on 406 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.0% of ratings point to a safe experience

3.2% of ratings suggest some concerns

14.8% of ratings point to a risky experience

~ Based on 406 App Store ratings for Authenticator.

Is Authenticator Legit?

Authenticator appears to be a legitimate app. AppsHunter Legitimacy Score for Authenticator is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Hidden cost

Cost of the app is not disclosed until you download the app. Then a pop screen says you get a 3 day free trial then it is (currently) $45/year.

snoopydad24

24 days ago

Security

I need someone to protect myself and my family and that is Google

Frankxcameron

a month ago

Payant

Quand j’ai vu touts les avis 5 étoiles je me suis dit que l’app serait bien mais en fait ça demande de noter l’app avant que tu commence à l’utiliser, et quand t’as mis 5 étoiles en te disant que l’app marche, eh bah il faut payer

YEUX2LYNX

2 months ago

Trying to verily my fb page

Not working

mevalerie

3 months ago

Too GD complicated

I cannot make this stupid app work.
I'd give it ZERO stars if that were an option

Speaker2Animals

3 months ago

Horrible

I cannot even cancel this. Never used.

Dzainman

4 months ago

Response from developer

Hi there, Thank you for your feedback on our authenticator app. We understand your concerns about the use of our app. Please make sure to read the Instructions that is located in the app or contact us via our email support. We constantly strive to improve our service and would appreciate any specific suggestions you might have. Please feel welcome to reach out to us via email. Best regards, Authenticator Team

Wants money

Theemptylogfile

5 months ago

Response from developer

supervisor out of introduction inbetween aplications

ginobresgesmusic

5 months ago

Response from developer

Hi there, Thank you for your feedback on our authenticator app. We constantly strive to improve our service and would appreciate any specific suggestions you might have. Please feel welcome to reach out to us via email. Best regards, Authenticator Team

Too Expensive

No authenticator app should be this expensive.

Becky@1623

5 months ago

Response from developer

Hi there, Thank you for your feedback on our authenticator app. We understand your concerns about the use of our app. Our app is offering a free trial. Please make sure to read the Instructions that is located in the app or contact us via our email support. We constantly strive to improve our service and would appreciate any specific suggestions you might have. Please feel welcome to reach out to us via email. Best regards, Authenticator Team

should have price first

should show cost first

HersheyBears8

6 months ago

Response from developer

Bewertung

Wie kann ich etwas bewerten, wenn es doch von mir noch nicht benutz wurde! Ich weiß nur, dass ich Geld los werde! Sehr fraglich solche Bewertung.

D-Spitzer

6 months ago

Response from developer

Hallo, vielen Dank für Ihr Feedback zu unserer Authentifizierungs App. Wir verstehen Ihre Bedenken bezüglich der Nutzung unserer App. Bitte lesen Sie die Anweisungen in der App oder kontaktieren Sie uns per E-Mail. Wir arbeiten stetig daran, unseren Service zu verbessern und freuen uns über Ihre Anregungen. Sie können uns jederzeit per E-Mail erreichen. Mit freundlichen Grüßen, Ihr Authentifizierungs Team

Trying to cancel

Trying to cancel my subscription but the app won’t let you.

pftoni

7 months ago

Response from developer

scam app

This is a scam app

Crazyperson360

7 months ago

Help !

I am having difficulty using this program

AMS818

7 months ago

Response from developer

Schlecht

Ganz schlecht, funktioniert gar nicht

Stormingxxl

8 months ago

Response from developer

Best ever app

Loved it

Bopbbygfam408

8 months ago

Response from developer

Hi there, thank you so much for your review! 🙌 We’re thrilled to hear that you had such a positive experience with our customer support and that the app is meeting your needs. Please feel welcome to reach out to us via email. Best regards, Authenticator Team

Inoperable

Awful and n customer support with

RevLew

9 months ago

Response from developer

Dear RevLew, Thank you for your feedback on our authenticator app. We understand your concerns about the use of our app. Please make sure to read the Instructions that is located in the app or contact us via our email support. We constantly strive to improve our service and would appreciate any specific suggestions you might have. Please feel welcome to reach out to us via email. Best regards, Authenticator App Team

Garbage app

It doesn't say anywhere on the app store page but this app won't do anything unless you buy the premium version. I dowloaded it and it's absolutely worthless and just takes me to the page telling me to buy the premium version. Don't waste your time!

seanhatesfakefreeapps

10 months ago

Response from developer

Painful to use

Wish I didn’t have to use it for patient access.

dawr6

a year ago

I am not paying for this

These sites are an absolute pain. These should bot be needed. Two factor authentication with a cell phone # should be enough. If a site needs additional protection they should provide it themselves for free. What a scam and a way to get people to pay even more money for the services they need.

LeftyR17