AUTODOC User Reviews

Customer Experience

Positive experience69.9% of reviews
Neutral4.2% of reviews
Negative experience25.9% of reviews

~ Based on 2,121 written reviews from the US App Store.

What users say

Is AUTODOC Safe?

AUTODOC – shop for car parts appears safe based on user ratings. AppsHunter Safety Score for AUTODOC is 92/100.

This assessment is based on 3,111 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.6% of ratings point to a safe experience
3.5% of ratings suggest some concerns
5.9% of ratings point to a risky experience

~ Based on 3,111 App Store ratings for AUTODOC.

Is AUTODOC Legit?

AUTODOC – shop for car parts appears to be a legitimate app. AppsHunter Legitimacy Score for AUTODOC is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Cheap

Very fast and helpful. Able to get to parts for half the price as local suppliers.

Bernauto

Fast and easy to order online

Forced to make an account

They won't allow you to redeem a coupon code unless you create an account.

Very well laid out

The site is extremely well laid out and very easy to use. Finding everything was

Misleading pricing and delivery times.

Went onto the webpage and tried to order some parts and was told on the webpage if I ordered that day (which was a Wednesday) I’d have the parts by Friday, first misleading bit of information.

It also said on the webpage that if I ordered on the app the parts would be cheaper, so I downloaded the app, setup my account and searched for the parts.
When I found them there was no difference in price at all so that was disappointing as the setup process took a bit longer than I’d hoped.

Ordered the parts but they didn’t get shipped.
I got to the Friday (the day that according to webpage I’d receive the parts by) and they still hadn’t even dispatched the parts.

All in all a terrible experience and ended up cancelling the order as I actually needed those parts for the weekend so I could do the work on my car.

Would never recommend this company because a lot of the information I got from the webpage turned out to be false and it’s ended up putting me in a bit of a tricky situation and all in all been a pretty disappointing experience.
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As described

Oil pressure switch as described and fitted without issue and works as it should

Clutch kit

Easy to order and navigate the website

Great AUTODOC

Great website. Sometime I have to be patient with parts on older cars but reasonable priced and reliable.

AUTODOC parts

Great service always

Why use Evri

11 days and still waiting, if you used Royal Mail or DPD in Uk then items would arrive within a week rather than 2-3 weeks with Evri, even if you gave customer the option of paying a bit more to choose a different courier.

First time buying

Was made a lot easier because I put my registration of car and it found correct parts for that car 👍

Monroe shock aborbers not great

Very disappointed with these. Not even lasted a year before the car is bouncing when going over a bump and bottoming out. Now need to have them replaced again.

Brilliant

Trying to get specific parts online is almost impossible, but so easy with this app as it lists components that fit the model you specify. And it lets you choose from others makes if you wish. Prices seem keen and it gives you a good range. Delivery is quick too. Perfect 👍.

Never Use This Company

Waited 11 days for delivery,still not arrived and customer service is non existent.Request a refund but no further on and no car parts either.

Alternator is the wrong part for my car!

The alternator which was listed as suitable on the app does not fit my car. As it is the wrong part. Now, I have to go through the trouble of returning it.

Car parts

I am not happy at all I was told 2 days for delivery for Monday then get an email saying that is is going to be 2 more days it is now Saturday and still now parts wot is going on with this company

Car parts

I’ve been using AUTODOC for a couple of years and all the parts are good quality well made good fast delivery. Keep you update about your order, which is very good. Just can’t say a bad word about the I wish I found the company years ago very pleased

my

great place to buy

App reviews

Simple to use and straightforward

Nice

Easy app to use and you can keep all your car details