AVA PRO

AVA PRO Access & Inclusion — In Your Hands AVA Pro is the front-line tool for Front of House staff, access stewards, and venue assistants. Designed to run on iPhone and iPad, AVA Pro puts everything you need to deliver an outstanding accessible experience right in your pocket — from the moment the doors open to the final curtain. PATRON REGISTRATION Register access patrons quickly and confidently at the door. Capture name, row, seat, section, mobility aid type, assistance requirements, interval notes, early access status, and stage door parking — all in seconds. Photo capture ensures your team can identify and assist patrons throughout the performance. LIVE PATRON LIST Every registered patron appears instantly across all devices. Search, filter, and view the full access list in real time — always up to date, always in sync. Whether you're at the entrance, the auditorium, or the stage door, the information you need is never more than a tap away. MOBILITY AID SCANNER Scan QR-coded mobility aid tags directly from AVA Pro to instantly identify a patron and their requirements. No searching, no fumbling — just point, scan, and act. Perfect for busy foyers and rapid handovers between staff members. PERFORMANCE BRIEFING Before the show begins, every member of your team receives the full performance brief — show title, time, access patron count, wheelchair spaces in use, hearing loop and vision assistance requirements, early access details, and supervisory contacts. Everyone walks in informed. SEAT MAP A full venue seating plan is available directly in AVA Pro — uploaded by your manager. Pinch to zoom, pan around the layout, and switch between maps for different shows. Always the right map, always up to date. EQUIPMENT LENDING Track mobility and access equipment loaned out during a performance. Scan an item's QR code, issue it to a registered patron in seconds, and see everything currently on loan at a glance — with a single tap to mark it returned. BROADCAST MESSAGES Receive instant messages from your manager. A banner notification appears wherever you are in the app so nothing gets missed — and an unread message counter keeps you on top of every update throughout the shift. ALWAYS IN SYNC AVA Pro syncs continuously with every device on your team through iCloud. Patron registrations, performance updates, messages, and seat maps — all live, all automatic, no manual refreshing required. BUILT FOR THE FLOOR AVA Pro is designed for the reality of live performance — fast to learn, fast to use, and reliable under pressure. Clean, high-contrast screens work in the dark of an auditorium. Every feature is exactly where you need it when you need it most. YOUR VENUE, YOUR TEAM, YOUR STANDARDS From intimate studio theatres to major touring venues, AVA Pro gives every member of your access team the confidence to deliver a truly welcoming experience — for every patron, at every performance. AVA Pro is also available on Mac — the same app, one purchase, launching as AVA Mission Control for full venue management. iCloud account required.