Avast Cleanup User Reviews

Customer Experience

Positive experience30.0% of reviews
Neutral12.0% of reviews
Negative experience58.0% of reviews

~ Based on 50 written reviews from the US App Store.

What users say

Is Avast Cleanup Safe?

Avast Cleanup – Phone Cleaner appears safe based on user ratings. AppsHunter Safety Score for Avast Cleanup is 92/100.

This assessment is based on 1,963 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.3% of ratings point to a safe experience
4.8% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 1,963 App Store ratings for Avast Cleanup.

Is Avast Cleanup Legit?

Avast Cleanup – Phone Cleaner appears to be a legitimate app. AppsHunter Legitimacy Score for Avast Cleanup is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Attention

J’ai pris l’abonnement car il est écrit 3 jours gratuit, ce qui est trompeur. Il n’y a pas d’essai de 3 jours, une fois abonné, vous êtes parti pour 1 an, impossible d’annuler l’abonnement chez Apple. J’ai demandé une annulation pour droit de rétractation. Sinon l’appli est très basique, c’est quelque chose que vous pouvez faire sans l’appli, effacer des photos et vidéos..
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Response from developer

Merci pour votre commentaire. Lorsqu’un essai gratuit est proposé, il se transforme automatiquement en abonnement payant s’il n’est pas annulé avant son échéance. Sur iPhone, annulez-le via Réglages > votre nom > Abonnements > Avast Cleanup. Pour une demande de remboursement, Apple traite les achats App Store sur reportaproblem.apple.com. *Avast

TERRIBLE DO NOT BUY

Update: after looking at email the developer advised to give permission for full gallery access which was already permitted. There are pictures only two or three that can been seeing The rest of them are blank. It doesn’t work no matter what I do. The app is not functioning. I already contacted. Apple and Apple would not give me no refund. My gallery does not load into this app. Everything appears blank still cannot get any refund. Nowhere neither my credit card neither Avast itself. It’s impossible to get refund for the product. That’s never gonna be working never buy again and I will cancel all my subscriptions everywhere !!
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How I love it

because that I can use this app to clean up my space, I would just love it

Fotos não são visíveis

O programa não mostras as fotos no iPhone. Só aparece um ícone. Difícil de utilizar. Como saber o que estou apagando?

Response from developer

Obrigado por avisar. No iPhone, isso normalmente acontece quando o app não tem acesso total às Fotos. Verifique em Ajustes > Privacidade e Segurança > Fotos > Avast Cleanup, ou em Ajustes > Avast Cleanup, e permita acesso completo, pois com acesso limitado o app só consegue ver as imagens selecionadas. Depois, abra o app novamente e execute a varredura outra vez. Se continuar igual, fale com a equipe em support.avast.com. *Avast

O melhor

Cumpre o prometido!

Response from developer

Olá Clayver, muito obrigado pela avaliação e por usar o Avast Cleanup no iPhone. Ficamos felizes que o app esteja correspondendo às suas expectativas. *Avast

Fotos não são visíveis

O programa não mostras as fotos no iPhone. Difícil de utilizar. Decepcionado.

Response from developer

Obrigado por avisar. No iPhone, isso normalmente acontece quando o app não tem acesso total às Fotos. Verifique em Ajustes > Privacidade e Segurança > Fotos > Avast Cleanup, ou em Ajustes > Avast Cleanup, e permita acesso completo, pois com acesso limitado o app só consegue ver as imagens selecionadas. Depois, abra o app novamente e execute a varredura outra vez. Se continuar igual, fale com a equipe em support.avast.com. *Avast

Doesn’t work

I paid for the month to use this app. It downloaded 8 of my images to go through and no more. Waste of money

Pointless

I have no idea why avast would want you to download this I can not any point in this app it’s just extra cost no one needs or wants

No good

Promised more than it gave. I would like a refund and I have been asking for one but no luck as such. I wouldn’t use this site again

RIP off ( pls contact me )

I can’t get in touch with you. As usual. I’ve purchased this and my vpn is still not protected. How many things do I have to buy until I feel like I’m being looked after. You’re probably struggling. But we all are. I’m disabled and don’t get enough to have a life as things are. I’ve only just bought this so could I pls have a refund. It doesn’t do anything I can’t do myself. Can’t even get a refund because the purchase doesn’t come with an invoice. Total scam.
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Não consigo ativar minha licença

Não consigo ativar minha licença,
Apesar de ter contratado para 10 dispositivos, simplesmente não aparece a opção de ativar a licença!

Response from developer

Sentimos pelo problema. As licenças estão ligadas à sua conta Avast, não a um código no app. Certifique-se de estar logado na conta correta e tente restaurar a compra. Se não funcionar, contacte o suporte com os dados da conta. Renata*Avast

Not free at all

I thought there might have been a free add-on to the antivirus app. No such luck!! Got to screen two of the setup then low and behold a select payment screen. Nice try at scamming more money from your customers but not today.

No good

Not what I expected

Abonnement💵💰

J’adore l’app sauf pour son abonnement. J’aimerais bien que ce soit gratuit pendant 3 mois comme un peu Spotify. Je vous laisse là dessus!

Merci

Sign IN ???

No option to sign in only an option to restore purchases it’s pathetic and a joke get the dev’s department on to it now and get it fixed seriously come on avast your better than this !!!!

Me encanta

Excellent app

Cookies

Publicité

Response from developer

Merci pour votre retour. Les publicités soutiennent la version gratuite, mais vous pouvez continuer à utiliser les fonctions disponibles sans obligation d’abonnement. Si vous avez besoin d’aide, notre support peut vous assister. Renata*Avast

iPhone版がアクティベートできない

3年版10アカウントをPCで購入したので、Androidと iPhoneもアクティベートしようとしたが
PC版からのアクティベートQRコードがAndroid版しか存在せず
iPhoneアプリ版から購入復元しようとしてもできない

Response from developer

お問い合わせいただきありがとうございます!お手伝いさせていただきます。開始するにはもう少し情報が必要です。support.avast.com からご連絡いただき、重複した画像が削除できないという問題の詳細をお知らせください。担当チームが全力でサポートいたします。よろしくお願いいたします。Tereza*Avast

Não consigo usar minha chave que comprei no app do iPhone, acho q teria que fazer nova assinatura!

1

Response from developer

Olá, obrigada por entrar em contato! Estamos aqui para ajudar — só precisamos de um pouco mais de informação para começar. Por favor, entre em contato pelo support.avast.com e compartilhe os detalhes do seu problema. Nossa equipe fará o possível para ajudá-la Obrigada, Tereza*Avast

My subscription is cancelled and still trying to charge me

Tryed three day trial and dint like it forgot to cancel but the app canceld subscription it self saying it ended the 14th October n still trying take money out my account would like it cancelled