Avast Cleanup User Reviews

Name: Avast Cleanup – Phone Cleaner
Rating: 4.64546 (1839 reviews)

Avast Cleanup – Phone Cleaner

AVAST Software s.r.o

🔧 Utilities

What users say

Summarized from real user reviews of Avast Cleanup. Based on 1.8K reviews and a 4.6/5 average, it highlights the 3 positives and 3 negatives reviewers mention most about this Utilities app.

Positive things

👍Easy to use
👍Fantastic visuals
🚀Fast and safe

Negative things

🐛Incomplete contact removal
💰Additional paid features required
🐛Deleted contacts and photos

Top reviews

Most Recent Highest Rated Lowest Rated

Fotos não são visíveis

O programa não mostras as fotos no iPhone. Difícil de utilizar. Decepcionado.

Ron@ldo05

a month ago

Response from developer

Obrigado por avisar. No iPhone, isso normalmente acontece quando o app não tem acesso total às Fotos. Verifique em Ajustes > Privacidade e Segurança > Fotos > Avast Cleanup, ou em Ajustes > Avast Cleanup, e permita acesso completo, pois com acesso limitado o app só consegue ver as imagens selecionadas. Depois, abra o app novamente e execute a varredura outra vez. Se continuar igual, fale com a equipe em support.avast.com. *Avast

Doesn’t work

I paid for the month to use this app. It downloaded 8 of my images to go through and no more. Waste of money

Bray1212122637484644

2 months ago

Pointless

I have no idea why avast would want you to download this I can not any point in this app it’s just extra cost no one needs or wants

Drago5768

2 months ago

No good

Promised more than it gave. I would like a refund and I have been asking for one but no luck as such. I wouldn’t use this site again

Spiritandsoul63

3 months ago

RIP off ( pls contact me )

I can’t get in touch with you. As usual. I’ve purchased this and my vpn is still not protected. How many things do I have to buy until I feel like I’m being looked after. You’re probably struggling. But we all are. I’m disabled and don’t get enough to have a life as things are. I’ve only just bought this so could I pls have a refund. It doesn’t do anything I can’t do myself. Can’t even get a refund because the purchase doesn’t come with an invoice. Total scam.

R36WAG

3 months ago

Não consigo ativar minha licença

Não consigo ativar minha licença,
Apesar de ter contratado para 10 dispositivos, simplesmente não aparece a opção de ativar a licença!

Pedroenmd

3 months ago

Response from developer

Sentimos pelo problema. As licenças estão ligadas à sua conta Avast, não a um código no app. Certifique-se de estar logado na conta correta e tente restaurar a compra. Se não funcionar, contacte o suporte com os dados da conta. Renata*Avast

Not free at all

I thought there might have been a free add-on to the antivirus app. No such luck!! Got to screen two of the setup then low and behold a select payment screen. Nice try at scamming more money from your customers but not today.

jibba99

4 months ago

No good

Not what I expected

Spiritandsoul63

4 months ago

Abonnement💵💰

J’adore l’app sauf pour son abonnement. J’aimerais bien que ce soit gratuit pendant 3 mois comme un peu Spotify. Je vous laisse là dessus!

Merci

TOM_Yum/prodevlopperapple

6 months ago

Sign IN ???

No option to sign in only an option to restore purchases it’s pathetic and a joke get the dev’s department on to it now and get it fixed seriously come on avast your better than this !!!!

Daniel18888

6 months ago

Me encanta

Excellent app

Dgo112233

7 months ago

Response from developer

Thanks for your feedback. We’re glad you’re enjoying Avast Cleanup and finding it helpful. Your support and comments are appreciated. Renata*Avast

Cookies

OetmeF

9 months ago

Response from developer

Merci pour votre retour. Les publicités soutiennent la version gratuite, mais vous pouvez continuer à utiliser les fonctions disponibles sans obligation d’abonnement. Si vous avez besoin d’aide, notre support peut vous assister. Renata*Avast

Não consigo usar minha chave que comprei no app do iPhone, acho q teria que fazer nova assinatura!

Hideki Sakai

9 months ago

Response from developer

Olá, obrigada por entrar em contato! Estamos aqui para ajudar — só precisamos de um pouco mais de informação para começar. Por favor, entre em contato pelo support.avast.com e compartilhe os detalhes do seu problema. Nossa equipe fará o possível para ajudá-la Obrigada, Tereza*Avast

My subscription is cancelled and still trying to charge me

Tryed three day trial and dint like it forgot to cancel but the app canceld subscription it self saying it ended the 14th October n still trying take money out my account would like it cancelled

Seanboyy172

9 months ago

Can’t even call you!

I’ve bought Avast Clean-up and it doesn’t do anything with pictures. Tried to call you and your awful “tech support” system doesn’t even recognise button pushes. It disconnected me rather than transferring to a human. Worst product and customer service experience out there. I have been conned! Contact me asap or prepare for a battle with my credit card company.

EJLM7

9 months ago

useless money grab

this app done absolutely nothing. Like I feel like I deserve a refund. All it did was delete three pictures and merge three contacts. It claims that I have thousands of replicated pictures or large videos but yet whenever I click on it, it says that there’s nothing to show there. Give me my $3.99 back.

i_hate_ripoffs!

10 months ago

Response from developer

Hello, thank you for contacting us! We're here to help — we just need a little more information to get started. Please contact us at support.avast.com and share the details of your problem. Our team will do their best to assist you. Thank you, Tereza*Avast

Suboptimal

No options for activating multi device subscription purchased on Windows OS and Android.

Nick4Rev

10 months ago

Response from developer

Hi, we're truly sorry for the inconvenience. At the moment, our multi-device product supports Windows, Android, and Mac, but it does not yet include the iOS app. We're actively working to add iOS support to our multi-device licenses in the future. Thank you for your understanding. Tereza*Avast

Need support

This app has continuously tried to charge my Apple account and is prevented me from downloading or updating any apps including this one unless I pay for the subscription that I already canceled. I did the free trial and then cancelled before because I didn’t like the app and now it has my whole Apple account stuck, I can’t do anything. I tried to reach out to support but never heard anything back. I need help with this so I can use my phone again. Please help!

App glitch or stolen money

a year ago

Response from developer

Hi, we’re really sorry to hear about the trouble you’re experiencing. That definitely shouldn’t be happening after canceling your trial. To help us investigate further, could you please check if you received any automated reply from our support team with a case ID? Sharing that would help us track your request more quickly. Thank you, Tereza*Avast

Avast

The Avast clean pool dig obituary is GREAT!!

Grandma Cindy79

a year ago

Response from developer

Hi Maddan2003, thanks for sharing your positive experience with our application, we really appreciate it. Tereza*Avast

Why

Why can't i have 3 day trial then add a large video and a photo?

Catslover the tenth

a year ago

Response from developer

Hi, thanks for your message! I’d love to help, but I’m not entirely sure I understand what you meant. Could you please share a bit more detail about the issue? That way, we can better assist you. Tereza*Avast