Unreliable on mobile, vpn stopped working after 2 months
Worked well for 2 months then stopped working on 3 mobiles. Apple and Google phones, (was working on laptop) avast was unable to fix after 4 days and several escalations, customer service was unhelpful. Refused to refund. I cancelled my subscription and went to another provider. Very disappointing experience.
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Aameliawhite11
Account malfunction
I have been a subscriber for a few years now and a very happy one. After the latest update my subscription has got lost and I only have partial access to the app. Support appear to be unable to fix the issue.
DDeerhound007
VPN
VPN stopped working spent ages with support getting me to uninstall etc, they didn’t have a clue. So please don’t ask me to contact them again you know it’s an issue so please solve it.
TDT@rrible don’t
Subscription adjustments
Paid $50 for the ultimate mobile protection because it came with VPN (which is what I bought it for) they have now changed it and removed that feature and asking me for another $50 to upgrade to that feature. No thanks.. removed sub
TTJmoff
VPN
I no longer have access to the VPN that is supposed to be included with my account
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