No full security
I cannot turn the web protection and the VPN on at the same time, only one or the other, this is an issue.
Great
Perfectly absolutely perfectly the bitdefender always perfect
Can't turn on Web protection without VPN
Can't turn on Web protection without VPN. This turns off 5G data completely.
Response from developer
We're sorry for the frustration. Web Protection should work reliably, and losing mobile data is not expected. Please contact us at bitsy@bitdefender.com with details about your device and setup so we can investigate.
The best
Had for years the best
If you’re a blind user, don’t bother.
I wish I could actually evaluate the software on its merits, but I never even got that far.
Being totally blind, I rely on screen readers, including VoiceOver on iOS, to use my devices. I only created my BitDefender Central account two nights ago. Since I sometimes find iOS apps to have better screen reader compatibility than their Windows counterparts, I decided to try to set up Mobile Security first. Sadly, I couldn’t even accept the licensing terms. Apparently, there is a check box that VoiceOver cannot identify using any form of navigation. I tried in vain for about half an hour just to accept the agreement but could never progress. Seeing this as a likely sign of the overall blind accessibility of the entire suite of apps, I removed the app and terminated my account without even bothering with the Windows version. My phone will just continue to lack dedicated protection. As for my PC, I’ll have to keep Trend Micro. While not exactly great in terms of accessibility, it does at least work and is provided by my ISP for free.
I also VEHEMENTLY reject the company’s binding arbitration requirement (Read those license agreements, people!). More and more companies strongarm their customers into giving up their legal rights for terms generally considered as more favorable to them. While I was willing to see if the protection and features offered are robust and reliable enough to overcome this objection, the fact that I can’t even set it up means that it’s not worth my consideration.
This experience will unfortunately cost me about $30 as I likely can’t get a refund. But having purchased it during newegg’s recent sale, I at least only paid a fraction of the normal cost to learn this lesson.
Being totally blind, I rely on screen readers, including VoiceOver on iOS, to use my devices. I only created my BitDefender Central account two nights ago. Since I sometimes find iOS apps to have better screen reader compatibility than their Windows counterparts, I decided to try to set up Mobile Security first. Sadly, I couldn’t even accept the licensing terms. Apparently, there is a check box that VoiceOver cannot identify using any form of navigation. I tried in vain for about half an hour just to accept the agreement but could never progress. Seeing this as a likely sign of the overall blind accessibility of the entire suite of apps, I removed the app and terminated my account without even bothering with the Windows version. My phone will just continue to lack dedicated protection. As for my PC, I’ll have to keep Trend Micro. While not exactly great in terms of accessibility, it does at least work and is provided by my ISP for free.
I also VEHEMENTLY reject the company’s binding arbitration requirement (Read those license agreements, people!). More and more companies strongarm their customers into giving up their legal rights for terms generally considered as more favorable to them. While I was willing to see if the protection and features offered are robust and reliable enough to overcome this objection, the fact that I can’t even set it up means that it’s not worth my consideration.
This experience will unfortunately cost me about $30 as I likely can’t get a refund. But having purchased it during newegg’s recent sale, I at least only paid a fraction of the normal cost to learn this lesson.
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