Aviel Support

Aviel Support is your pocket AV technician. Whether you're wrangling a home theater, a small venue's sound system, or a rack of production gear, Aviel Support helps you troubleshoot equipment problems fast, without waiting on hold or digging through manuals. HOW IT WORKS - Add your AV equipment: manufacturer, model, and a nickname so it's easy to find. - Describe the issue you're running into, in plain language. - Get a clear, step-by-step troubleshooting guide generated for your exact equipment and problem, and work through it one step at a time. - Track firmware versions and get notified when your gear might be due for an update. WHO IT'S FOR Aviel Support is built for anyone who owns or manages audio, video, or lighting (AV/AVL) equipment: home theater owners, event and production crews, house of worship tech teams, small venues, and IT or facilities staff who get called when the projector won't turn on or the mixer stops passing audio. FEATURES - Equipment tracker for all your AV gear in one place - AI-powered, step-by-step troubleshooting tailored to your equipment and issue - Firmware tracking and update notifications - Secure account with password reset and full account deletion support SUBSCRIPTION Aviel Support offers auto-renewing subscription plans at $4.99/month or $50/year. Payment is charged to your Apple ID account at confirmation of purchase. Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period. You can manage or cancel your subscription anytime in your Apple ID account settings. See our Terms & Conditions and Privacy Policy for full details. Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/