Aviva DigiCare+ Workplace User Reviews

Customer Experience

Positive experience53.6% of reviews
Neutral3.6% of reviews
Negative experience42.9% of reviews

~ Based on 56 written reviews from the US App Store.

Is Aviva DigiCare+ Workplace Safe?

Aviva DigiCare+ Workplace appears safe based on user ratings. AppsHunter Safety Score for Aviva DigiCare+ Workplace is 96/100.

This assessment is based on 8,192 user ratings, with an App Store average of 4.8/5.

Is Aviva DigiCare+ Workplace Legit?

Aviva DigiCare+ Workplace appears to be a legitimate app. AppsHunter Legitimacy Score for Aviva DigiCare+ Workplace is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Sujithraj somarajan

I’ve had a fantastic experience with Aviva DigiCare. It’s incredibly easy to book appointments and speak with a doctor whenever needed. The doctors are professional, knowledgeable, and genuinely helpful, taking the time to listen and provide great advice. The whole service is convenient, efficient, and reassuring. Thank you, Aviva DigiCare, for providing such an excellent service—I highly recommend it!
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Response from developer

This is just the experience our app is designed for. Thanks for the great review ☺️

Efficient service

Dr Malik provided an excellent and efficient service.

Very helpful

The doctor was very friendly and helpful. Thankyou

Good health check

An easy way to get your health check with a video consultation with a GP on any necessary steps to take.
4 stars only because the app is not intuitive on finding the health report since you have to select the greyed out complete tab. Grey normally means not available/selectable to me

Lovely doctor

The doctor was really lovely, helped me with my problem and prescribed me with the right medication!

Needs to remember your login

Most good apps nowadays don’t need to you manually log in every time you go to use them. This one does, and also doesn’t feel particularly well designed to find what you’re looking for in the app - I just had a consultation but couldn’t find where to have the consultation in the app, until it magically appeared in a blank space on the main screen…
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Response from developer

Hi Edmund - Thanks for taking the time to share this – it’s really helpful. We’re glad you were able to have your consultation, but it’s not how it should feel getting there. Having to log in each time and then not being able to easily find where to join isn’t a smooth experience, and we can see why that’s frustrating. We’re always working to improve how the app feels and flows, so feedback like this really matters. It helps us focus on making things clearer and easier to use, especially around appointments. Thanks again for sharing this with us 👍

Great service

Really good experience of this service, fast to get appointment GP friendly and sensible would recommend

Response from developer

Hi - Thanks so much for the lovely review 😊 You mentioned how quick it was to get an appointment, and that the GP was friendly and sensible – that’s exactly the experience we’re aiming for. It can really make a difference, so we’re really pleased it worked well for you. Thanks again for the recommendation. We’re glad the Digital GP service was there when you needed it 💛

Doesn’t work

Unimpressed with this. App, unable to process my request.

Murat biçer

It was really nice to talking to Dr Allen , she has explain every thing very clearly. Thank you

First time using the service

It was flexible with immediate availability and options of timing and professionals to select from. Call was informative and useful with some solutions provided.

Response from developer

This is brilliant to hear! 😄🙌 So glad the app gave you instant availability, flexible timing, and a choice of professionals, that’s exactly what it’s built for. Even better that the call itself was genuinely helpful and offered real solutions. Thanks so much for the feedback, love knowing the service is doing its job! 💛📱 ~ Aviva Social Team

David

Life changing service! Very good doctors. I was trying to book appointment with my local gp and not was able to see dr for a year just nurse it’s very bad . And this service is salvation. Thank you !

Response from developer

Thank you for sharing this – what an incredible review to read. We’re so glad DigiCare+ Workplace has made such a difference for you. Not being able to see your GP for so long must have been really frustrating, especially when you just want to speak to a doctor. Hearing that our service felt like a real lifeline – even a bit of salvation – means a lot to us. That’s exactly why we’re here. If you ever need support again, we’ll be right by your side. And we’re so pleased the doctors were able to help you when you needed it most. 😊 ~ Aviva Social Team

Helpful

Helpful and easy to use

Useless and unhelpful

Waste of time, put in the notes what I wanted to discuss and she said she could only discuss one thing!

Mr

He is very friendly and given me assurance with examples

Consultation

Easy and very straightforward

Amazing service!!!

Thoroughly recommend this service. Quick, efficient and exactly what I needed for eczema meds.

App video and voice did not work

The app did not work fully. Dr Deepa was unable to see me and hear me. However, I was able to see here and was able to hear her by phone call. This is unfortunate as it would have been good to see Dr Deepa face to face for a better experience. And she could see my symptoms

Very satisfied

Dr Aneela takes the time to listen and explain everything thoroughly, which made me very comfortable and confident… thank you Dr for your patience… thank you Aviva

Response from developer

Thanks for your lovely feedback. It's really nice to hear that you've had a positive experience with us recently 💛 ~ Aviva Social Team

Unhelpful

Unhelpful - ‘hands tied by policy’ approach’. Unwilling to understand nuance etc.

Great service

The doctor SB was friendly and professional. Was a relief to speak to someone who understands women’s health issues. Thank you