Very good
Doesn’t work
Beware! Flaky cancellation button
The big one for me is… the flaky cancellation button, which sometimes works (for some people I guess) and sometimes doesn't work— and it won't tell you it didn't work and you will be charged anyway, even if you are within the cancellation period.
They will blame it on a network issue. ;-)
Sometimes you will need technical support to cancel the subscription. Which they will gladly do and still charge you ... even though you canceled during the cancellation period.
Ciao
Ok
Doesn’t Do What It Says
You can get a free trial of the other features, but that’s all. As I just want to encrypt one file I don’t feel inclined to pay a subscription, especially as without beginning the sign-up process I couldn’t even see the cost involved.
If the description had said that in the first place I wouldn’t have wasted time trying to navigate my way around a confusing sign-up process which refused access to the Terms & Conditions it was requiring me to sign up to (is that even legal?). There was a link which turned blue when I tapped on it, but however many times I tried, it wouldn’t open. I eventually had to Google them to find out what they are.
I’m sorry, but if an app can’t be honest with me from the get-go as to what it’s offering & how much it costs to use its services, there’s no way I’m entrusting it with either a subscription or my data.
Good product. User interface is pants
Bad customer service
Garanzia
Poor quality
I Wanted a Single-Payment Not a Monthly Subscription
AxCrypt not disclosing cost
AxCrypt says “ Decrypting and viewing files is now free on all platforms, including mobile”. Apple AppStore description says it encrypts as well; there is no mention of a Pro version on the AppStore.
See no reason to change review. The description is incomplete and misleading.
Should say” these features are free on the iOS platform __”. “These features require a monthly subscription fee of__ for as long as you use the product, and may be subject to increases.” That would be an honest representation.
