Efficient for gold trading
Impossible d’utiliser l’application
Response from developer
Bonjour Wentlinux ! Nous sommes désolés d'apprendre que vous rencontrez des difficultés avec l'application sur votre iPhone 13. Nous aimerions vous aider à résoudre ce problème. Veuillez consulter vos demandes de messages sur l'App Store ou nous contacter à success@axi.com en précisant votre version iOS et les détails du bug rencontré. Cordialement, L'équipe Axi.
Very good
Axi select real partnership
Incompetence
Hope it helps you 🤗
Response from developer
Hi Acxstv_! We take claims and allegations of this nature very seriously. Axi is a globally regulated broker fully committed to the security and transparency of our clients' funds, and we categorically refute any suggestion of fraudulent activity. Please reach out to us at service@axi.com with your account details so we can investigate your specific concerns thoroughly. Kind regards, The Axi Team.
Horrible
Response from developer
Hi! We take feedback like this seriously and want to make sure your experience is thoroughly looked into. Please reach out to our team directly at service@axi.com with your account details so we can investigate and assist you accordingly. Kind regards, The Axi Team.
Operaciones
Response from developer
Hola, Lamentamos saber sobre su experiencia con el cierre de la operación. Entendemos lo importante que es que las órdenes se ejecuten correctamente, especialmente durante movimientos del mercado. Por favor, contáctenos en service@axi.com con su correo electrónico registrado, la hora aproximada de la operación y cualquier captura de pantalla disponible, para que nuestro equipo pueda revisarlo en detalle y ayudarle. Saludos cordiales, El equipo de Axi
Stay away.
Response from developer
Hello, Thank you for sharing your feedback. We are sorry to hear about your experience. We understand how concerning it is to face connection issues and delays in support, especially during active trades. Please contact us at service@axi.com with your registered email address, the approximate times of the trades, and any screenshots you may have, so our team can review this properly and assist you further. Kind regards, The Axi Team
Excelente
Response from developer
¡Hola! Muchas gracias por su excelente valoración. Nos alegra saber que está satisfecho con la plataforma. Seguiremos trabajando para mantener y mejorar su experiencia. Saludos cordiales, El equipo de Axi
Terrible App honestly
Response from developer
Hi! We are sorry to learn that your experience with the app has not met expectations. While periodic maintenance is carried out to help ensure platform stability and performance, it should not interfere with your overall experience. We would appreciate the opportunity to look into this further, so please reach out to us at service@axi.com with more details about the issues you encountered. Kind regards, The Axi Team
Markets don’t load
Response from developer
Hi! We are sorry to hear that you are experiencing difficulties with markets not loading, which is understandably frustrating, especially when you have active funds in your account. This is certainly not the experience we aim to provide. We would like to investigate this further for you, so please contact our team at service@axi.com with additional details such as your account information, device, and any screenshots if available. Kind regards, The Axi Team
Amazing
Very good
L application ne s ouvre pas
Crashes
Response from developer
Hi! We are sorry to hear about the experience you described. This is certainly concerning and our team would like to review the situation carefully. Please email us at service@axi.com so we can investigate your case further. Kind regards, The Axi Team
The application does not work properly
Response from developer
Hi! Thank you for sharing your experience, and we are sorry to hear about the difficulties you are facing with the application. To help us investigate this further, please let us know your device type, operating system, and app version. As we do not have enough details from this review alone, we kindly ask you to contact us via live chat on our website or email us at service@axi.com so our team can assist you promptly. Kind regards, The Axi Team.
No indicator chart
Response from developer
Hi! Thanks for sharing your feedback. Indicators can be added and customised depending on the platform and settings you’re using. Our team would be happy to guide you through this and help optimise your setup. Please email us at service@axi.com or reach out via live chat on our website. Kind regards, The Axi Team.
No good
Response from developer
Hi! Thank you for sharing your concern. We take comments like this seriously and would like to better understand what led to this experience. Please email us at service@axi.com with more details so our team can review the matter properly. Kind regards, The Axi Team.
Axi
Response from developer
¡Hola! Muchas gracias por compartir tu experiencia. Nos alegra saber que tuviste una buena impresión de Axi y que la plataforma te resultó excelente durante el tiempo que la utilizaste. Te deseamos lo mejor y aquí estaremos cuando decidas volver. Cordialmente, El equipo de Axi.
Que pena
Response from developer
¡Hola! Gracias por compartir tu experiencia. Lamentamos saber que has pasado por esta situación y entendemos lo frustrante que puede ser. Para que podamos revisar tu caso con mayor detalle y brindarte la asistencia adecuada, te pedimos que nos envíes la información correspondiente por correo electrónico a service@axi.com. Cordialmente, El equipo de Axi.
