Axi Trading Platform User Reviews

Axi Trading Platform
Axi Trading Platform
AxiCorp Financial Services Pty Ltd

Customer Experience

Positive experience78.4% of reviews
Neutral2.3% of reviews
Negative experience19.3% of reviews

~ Based on 176 written reviews from the US App Store.

Is Axi Trading Platform Safe?

Not enough ratings yet to assess Axi Trading Platform.

Is Axi Trading Platform Legit?

Axi Trading Platform appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Axi Trading Platform is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Efficient for gold trading

I installed the Axi app to monitor gold and indices during my commute, and it let me manage positions, set alerts, and adjust risk with consistent execution.

Impossible d’utiliser l’application

Impossible d’utiliser l’application car bug avec mon iPhone 13

Response from developer

Bonjour Wentlinux ! Nous sommes désolés d'apprendre que vous rencontrez des difficultés avec l'application sur votre iPhone 13. Nous aimerions vous aider à résoudre ce problème. Veuillez consulter vos demandes de messages sur l'App Store ou nous contacter à success@axi.com en précisant votre version iOS et les détails du bug rencontré. Cordialement, L'équipe Axi.

Very good

Excellent trading app with a very clean and professional interface. The charts are smooth, order execution is fast, and it’s easy to manage trades directly from the phone. Great experience overall.

Axi select real partnership

Axi Select feels like a real partnership, not a trap.

Incompetence

Incompetence If you value your money, don't use this broker. If you still decide to try it despite this warning, you'll realize how incompetent the system updates are, in addition to the potential pyramid scheme that occurs when they freeze your trades to take YOUR profit.

Hope it helps you 🤗

Response from developer

Hi Acxstv_! We take claims and allegations of this nature very seriously. Axi is a globally regulated broker fully committed to the security and transparency of our clients' funds, and we categorically refute any suggestion of fraudulent activity. Please reach out to us at service@axi.com with your account details so we can investigate your specific concerns thoroughly. Kind regards, The Axi Team.

Horrible

Lags during market volatility and doesn’t fulfil orders immediatly

Response from developer

Hi! We take feedback like this seriously and want to make sure your experience is thoroughly looked into. Please reach out to our team directly at service@axi.com with your account details so we can investigate and assist you accordingly. Kind regards, The Axi Team.

Operaciones

Es una basura, estaba en profit cuando cerré la posición y siguió abierta y la cerró cuando llegué a un negativo $50

Response from developer

Hola, Lamentamos saber sobre su experiencia con el cierre de la operación. Entendemos lo importante que es que las órdenes se ejecuten correctamente, especialmente durante movimientos del mercado. Por favor, contáctenos en service@axi.com con su correo electrónico registrado, la hora aproximada de la operación y cualquier captura de pantalla disponible, para que nuestro equipo pueda revisarlo en detalle y ayudarle. Saludos cordiales, El equipo de Axi

Stay away.

Axi is a Terrible app. So many better to choose from. I have “lost connection” during two trades and all my money was gone each time. It’s like clock work. Once you move into bigger trades they steal your money. Do not use this app. I have pics to prove it. The app freezes non stop, no one helps. A simple email takes week to get a response. They will message this post and provide me with a email that is useless and no one gets back to you. There is no help, you have been warned. Stay away.
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Response from developer

Hello, Thank you for sharing your feedback. We are sorry to hear about your experience. We understand how concerning it is to face connection issues and delays in support, especially during active trades. Please contact us at service@axi.com with your registered email address, the approximate times of the trades, and any screenshots you may have, so our team can review this properly and assist you further. Kind regards, The Axi Team

Excelente

Excelente

Response from developer

¡Hola! Muchas gracias por su excelente valoración. Nos alegra saber que está satisfecho con la plataforma. Seguiremos trabajando para mantener y mejorar su experiencia. Saludos cordiales, El equipo de Axi

Terrible App honestly

Super glitchy app. Seriously do not use it. If you do don’t say I didn’t warn you. They do maintenance checks every week or so and it just messes up the app.

Response from developer

Hi! We are sorry to learn that your experience with the app has not met expectations. While periodic maintenance is carried out to help ensure platform stability and performance, it should not interfere with your overall experience. We would appreciate the opportunity to look into this further, so please reach out to us at service@axi.com with more details about the issues you encountered. Kind regards, The Axi Team

Markets don’t load

I don’t know why, but I’m frequently unable to trade due to my markets not loading. I’ve checked, and it’s not an issue with my connection, as other brokers work at the same time. Quite frustrating considering I have money in my live account that just sits there. Would appreciate if someone could fix this issue.
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Response from developer

Hi! We are sorry to hear that you are experiencing difficulties with markets not loading, which is understandably frustrating, especially when you have active funds in your account. This is certainly not the experience we aim to provide. We would like to investigate this further for you, so please contact our team at service@axi.com with additional details such as your account information, device, and any screenshots if available. Kind regards, The Axi Team

Amazing

Great for monitoring markets on the go

Very good

Excellent trading app — easy to use and reliable

L application ne s ouvre pas

L application ne s’ouvre pas

Crashes

Kept telling me error when placing trades, after 10mins it placed all trades without my knowledge and wouldn’t let me close them for 1 hr after. Drained my whole account and told me I owed them money. 3rd time in 2 weeks

Response from developer

Hi! We are sorry to hear about the experience you described. This is certainly concerning and our team would like to review the situation carefully. Please email us at service@axi.com so we can investigate your case further. Kind regards, The Axi Team

The application does not work properly

The application doesn't even open well

Response from developer

Hi! Thank you for sharing your experience, and we are sorry to hear about the difficulties you are facing with the application. To help us investigate this further, please let us know your device type, operating system, and app version. As we do not have enough details from this review alone, we kindly ask you to contact us via live chat on our website or email us at service@axi.com so our team can assist you promptly. Kind regards, The Axi Team.

No indicator chart

No data indicator chart so how do I know market direction .

Response from developer

Hi! Thanks for sharing your feedback. Indicators can be added and customised depending on the platform and settings you’re using. Our team would be happy to guide you through this and help optimise your setup. Please email us at service@axi.com or reach out via live chat on our website. Kind regards, The Axi Team.

No good

Axi I know good and this is dangerous

Response from developer

Hi! Thank you for sharing your concern. We take comments like this seriously and would like to better understand what led to this experience. Please email us at service@axi.com with more details so our team can review the matter properly. Kind regards, The Axi Team.

Axi

Sinceramente no tengo fondos ahora pero la usé por un buen tiempo y era excelente cuando regrese con $$ a romperla necesitaba encontrarme a mi antes de seguir Axi muy buena…

Response from developer

¡Hola! Muchas gracias por compartir tu experiencia. Nos alegra saber que tuviste una buena impresión de Axi y que la plataforma te resultó excelente durante el tiempo que la utilizaste. Te deseamos lo mejor y aquí estaremos cuando decidas volver. Cordialmente, El equipo de Axi.

Que pena

De La nada te bota y te sierra la cuenta

Response from developer

¡Hola! Gracias por compartir tu experiencia. Lamentamos saber que has pasado por esta situación y entendemos lo frustrante que puede ser. Para que podamos revisar tu caso con mayor detalle y brindarte la asistencia adecuada, te pedimos que nos envíes la información correspondiente por correo electrónico a service@axi.com. Cordialmente, El equipo de Axi.