More UI enhancement required
Lots of UI changes are required to get more helpful details like if you have top-up SIP then there is no way to find the current amount which will be debit.
Also if you wanted to canceled only top up related SIp then this option is not available
Also if you wanted to canceled only top up related SIp then this option is not available
Regret
I invested in Axis Mutual Fund expecting a professional and reliable experience. Instead, what I got was one of the most frustrating financial app experiences I’ve ever dealt with. This is not a social media app or a food delivery platform where a little inconvenience is acceptable, this is a platform handling people’s hard-earned money. Reliability should be the bare minimum.
The app barely opens half the time, takes forever to load, and the servers seem to be constantly down. Ever since I invested, I have struggled just to check my own investments. Imagine trusting a company with your savings and then being unable to even access basic information because the platform simply doesn’t work properly.
It honestly feels like the technology infrastructure is years behind what customers expect in 2026. Smaller fintech apps perform better than this. For a company managing billions in investor money, there is absolutely no excuse for such poor digital experience.
This is a reality check for the team behind the platform: customers are not asking for luxury features. We just want an app and website that work consistently. If people cannot even log in to monitor their investments, then trust starts disappearing very quickly.
Please stop focusing only on marketing and start fixing the actual customer experience. Because right now, the biggest risk in investing with this platform doesn’t feel like the market — it feels like the app itself.
The app barely opens half the time, takes forever to load, and the servers seem to be constantly down. Ever since I invested, I have struggled just to check my own investments. Imagine trusting a company with your savings and then being unable to even access basic information because the platform simply doesn’t work properly.
It honestly feels like the technology infrastructure is years behind what customers expect in 2026. Smaller fintech apps perform better than this. For a company managing billions in investor money, there is absolutely no excuse for such poor digital experience.
This is a reality check for the team behind the platform: customers are not asking for luxury features. We just want an app and website that work consistently. If people cannot even log in to monitor their investments, then trust starts disappearing very quickly.
Please stop focusing only on marketing and start fixing the actual customer experience. Because right now, the biggest risk in investing with this platform doesn’t feel like the market — it feels like the app itself.
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Worst when you need money
This is worst app experience when you need redemption of money that invested for future need
Ask so many question and unnecessary steps and wrong button highlighted
More over the color combination of display screen is very hard for visually challaned person
Ask so many question and unnecessary steps and wrong button highlighted
More over the color combination of display screen is very hard for visually challaned person
Most reliable Axis MF
It’s been almost 15 years now that I’ve invested with Axis which has exponentially multiplied my wealth and I s User-friendly App has enable me buying-redeeming at a superfast pace!
Persistent messages to invest
I’m tired of getting messages and emails to complete the investment process which has already been completed albeit on my second attempt.
Superb Quick
Enjoying the easy and quick way of investing amount . Helps invest even smaller amount. Encouraging savings.
Exceptionally poor customer service
I am associated with nearly 10 mutual fund AMCs, and Axis Mutual Fund AMC has been the most disappointing. Their customer care is largely unresponsive, and when they do respond, the information provided is often misleading. There is a clear lack of product knowledge, professionalism, customer focus, and empathy in handling investor concerns. Overall, a very poor customer service experience.i wish if I can choose zero start rating for this AMC.
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Easy redemption
Great and smooth transaction
Worst Investment App
Worst app ever! I’ve been using the Axis MF app for just two days and it’s pure trash. Nothing works properly. Every single page is filled with errors — loading error, white screen error, OTP not working, login failing again and again. How can such a big company release such a useless, broken app? I literally wasted my time just trying to open and invest, and it crashes or shows an error every single time. Total disappointment. Axis MF, fix your app before calling it “official.”
Use KFinKart instead — it’s way smoother, faster, and actually works! This Axis MF app deserves zero stars if that was possible.
Use KFinKart instead — it’s way smoother, faster, and actually works! This Axis MF app deserves zero stars if that was possible.
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Good application
Good Application
Hassle Free Investments
I really loved the hassle free and broker free investment system through this easy Axis MF app. The redemption of investment is also hassle free and we do not need to visit bank anymore.
Excellent !
The Excellent. Keep it up.
Simple , comprehensive completely easy to use use.
I have found it very hassle free to use and no hang ups. Fast and reliable.
Not Working
App is not working and not able to fetch my details. Continuously getting error while login after updating.
Never get opened
I tried opening the App various different timings of the day. Not a single time it is getting opened. Trying since last month. Not able to invest. Please look in to it.
Axis portfolio and MF portal
One of the worst in country. Portal 365 days in upgrade mode specially when market view down. SEBI the Regulator need to seek response why it’s hurting investors after so many years when they have raised their confidence in Indian market?
Payment for MF NFO
Very poor system of payment has been created. Yesterday I had to register axis bank you payment as no other mode was being accepted. Later the UPI payment couldn’t be made , inpspite of downloading Bhim UPIApp as it wasn’t allowing me to pay more than 5000 After 24 hours I tried to pay again through UPI app of axis bank then every time transaction failed , reason not known . Earlier I was easily paying through net banking but that option wasn’t visible anywhere. Very very troublesome has been my experience
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Slow response to get otp
The generation and transmission otp through transactions using the app is slow. The first attempt to get otp is failing this needs some correction.
User friendly and quick
Easy to find everything
Not much features
Not much features not daily gain showing nor NAV details showing like CAMS and other apps showing
