Ny Michigan better
It’s honestly a robbery of sick people the richest wanna get richer first they lock us up now they charge top dollar down here
Fix the AYR app plz
Zero star fix the app plz when you get rewards from the rewards program they do not show up right under the points section I’ve lost out three times now bc I can’t see what the rewards are for and what they do
Return customer
Always quick, clean and out the door!
Customer
Great products with fast service!
SCAM Dispensary
On September 18, 2026, I placed an order for one quarter (7g) of SĒCHE Apple Mintz at a price of $50. My order confirmation in the AYR application, my email pickup confirmation, and my physical receipt all confirmed a total of $50.
When I arrived to pick up my order, your technician placed two bags in my order. I did not order, request, or agree to purchase a second bag. Both bags bore identical dispensing labels—confirming they were dispensed as part of the same transaction, not as two separate patient orders.
Your dispensary is now attempting to charge me $100 and has refused to refund the $50 overcharge, despite my returning to the location in person to resolve the matter.
When I asked for proof that I placed two orders, I was told your system would only show the two bags dispensed. Your system cannot produce a second order confirmation, a second email, or a second order number because none exists.
Taken to small claims court.
When I arrived to pick up my order, your technician placed two bags in my order. I did not order, request, or agree to purchase a second bag. Both bags bore identical dispensing labels—confirming they were dispensed as part of the same transaction, not as two separate patient orders.
Your dispensary is now attempting to charge me $100 and has refused to refund the $50 overcharge, despite my returning to the location in person to resolve the matter.
When I asked for proof that I placed two orders, I was told your system would only show the two bags dispensed. Your system cannot produce a second order confirmation, a second email, or a second order number because none exists.
Taken to small claims court.
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Looks ok, but missing functionality
A location opened near me over a month ago, but the new location isn’t available in the app. That’s a huge problem because the app will only allow you to look at merchandise *after* you select your location…which is impossible if your local store isn’t one of the options available in the list.
The local store is excellent. But the new location should’ve been in the app on day one! How do you not prepare your app in advance to include the new store!? An entire *month* has elapsed and the new store still isn’t in the app (and they just updated the app 2 weeks ago, so…you couldn’t include an additional location in that release?).
The local store is excellent. But the new location should’ve been in the app on day one! How do you not prepare your app in advance to include the new store!? An entire *month* has elapsed and the new store still isn’t in the app (and they just updated the app 2 weeks ago, so…you couldn’t include an additional location in that release?).
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Pointless App
There is honestly no point to this app whatsoever if it just redirect you to the website to purchase everything. Please fix it so not having to redirect to the website. Makes an App not necessary
Love this place and the staff!
Thanks for always being so kind and welcoming! I appreciate all your hard work! The flower is always fresh and spot on!
AYR Palatka, Fl
I absolutely love this dispensary. 10/10 from the great products to the extremely friendly & helpful staff. Highly recommend to anyone looking for an amazing dispensary!🫶🏼
Great Bud-tenders
It’s never a disappointment going to Air Summerfield. SAM is always a joy to see when I come through those doors. JASON is eager and helpful to assist every time. Keep up the good work team.
My favorite dispensary
I love this dispensary! Everyone is so awesome and the weed is the best in charlotte county!!
I belong.
Nice to go to a dispo and not be talked down to. Or feel like I’m bothering them buying their cannabis.
Ayr Staff
They call me by name and have done so for 4 to 6 years very friendly and professional. Great products!
THEY WILL ILLEGALLY OVER CHARGE YOU THEN THREATEN TO CALL THE COPS IF YOU POINT IT OUT!!!
I recently had one of the worst customer service experiences I've ever encountered at your Panama City, Florida location, and unless this matter is addressed, I intend to document the entire incident publicly because patients deserve to know how they're being treated.
The problems started before I even left the register.
I purchased six Live Resin cartridges that were clearly advertised as **3 for $65 with unlimited add-ons for $20 each.** Under that promotion, my total should have been **$125** ($65 + $20 + $20 + $20). Instead, I was charged **$130** by ringing the transaction as two separate 3-for-$65 bundles.
When I politely pointed out that the advertised promotion was not being honored, I expected someone to simply correct a $5 pricing mistake.
Instead, I was met with hostility.
Both the budtender and the shift manager, Trent, refused to honor the advertised pricing. Rather than attempting to resolve the issue, they became argumentative. As the credit card terminal itself began malfunctioning, the budtender threatened to refuse service altogether if I continued asking why the promotion was not being applied as advertised.
After the purchase was completed, I asked Trent about AYR's policies regarding refusing service to qualified medical marijuana patients. Florida's Medical Marijuana Treatment Centers exist under a comprehensive statutory and regulatory framework established by Florida law, and I wanted to understand how AYR reconciles refusing service over a customer raising a legitimate pricing dispute.
What happened next was even more disturbing.
Throughout the interaction, the budtender repeatedly made personal remarks instead of addressing the issue. Among other comments, she repeatedly told me, "You need serious help."
It is astonishing to be spoken to that way inside what is supposed to be a medical dispensary. Rather than discussing the advertised promotion or attempting to resolve the pricing discrepancy, your employee chose to belittle a registered patient who was simply asking that the advertised price be honored.
Then the situation escalated further.
She threatened to call the police despite the fact that the only dispute involved AYR charging me more than the advertised promotion. Instead of de-escalating the encounter or seeking a reasonable solution, your staff repeatedly escalated a situation that never should have become confrontational in the first place.
This entire interaction reflected extraordinarily poor judgment, a lack of professionalism, and a complete failure of customer service. A simple correction of a $5 pricing discrepancy turned into insults, threats of refusing service, threats of police involvement, and conduct that I believe falls far below what patients should expect from a licensed Medical Marijuana Treatment Center.
In addition to seeking an explanation from AYR, I am evaluating whether aspects of this incident should be reported to the Florida Department of Health (DOH) and any other appropriate regulatory authorities for review.
I would appreciate a prompt response regarding this incident, including whether this conduct reflects AYR's policies and what steps will be taken to address both the pricing issue and the behavior of the employees involved
[see: Fla. Admin. Code R. 64ER25-6(3)(a)]
The problems started before I even left the register.
I purchased six Live Resin cartridges that were clearly advertised as **3 for $65 with unlimited add-ons for $20 each.** Under that promotion, my total should have been **$125** ($65 + $20 + $20 + $20). Instead, I was charged **$130** by ringing the transaction as two separate 3-for-$65 bundles.
When I politely pointed out that the advertised promotion was not being honored, I expected someone to simply correct a $5 pricing mistake.
Instead, I was met with hostility.
Both the budtender and the shift manager, Trent, refused to honor the advertised pricing. Rather than attempting to resolve the issue, they became argumentative. As the credit card terminal itself began malfunctioning, the budtender threatened to refuse service altogether if I continued asking why the promotion was not being applied as advertised.
After the purchase was completed, I asked Trent about AYR's policies regarding refusing service to qualified medical marijuana patients. Florida's Medical Marijuana Treatment Centers exist under a comprehensive statutory and regulatory framework established by Florida law, and I wanted to understand how AYR reconciles refusing service over a customer raising a legitimate pricing dispute.
What happened next was even more disturbing.
Throughout the interaction, the budtender repeatedly made personal remarks instead of addressing the issue. Among other comments, she repeatedly told me, "You need serious help."
It is astonishing to be spoken to that way inside what is supposed to be a medical dispensary. Rather than discussing the advertised promotion or attempting to resolve the pricing discrepancy, your employee chose to belittle a registered patient who was simply asking that the advertised price be honored.
Then the situation escalated further.
She threatened to call the police despite the fact that the only dispute involved AYR charging me more than the advertised promotion. Instead of de-escalating the encounter or seeking a reasonable solution, your staff repeatedly escalated a situation that never should have become confrontational in the first place.
This entire interaction reflected extraordinarily poor judgment, a lack of professionalism, and a complete failure of customer service. A simple correction of a $5 pricing discrepancy turned into insults, threats of refusing service, threats of police involvement, and conduct that I believe falls far below what patients should expect from a licensed Medical Marijuana Treatment Center.
In addition to seeking an explanation from AYR, I am evaluating whether aspects of this incident should be reported to the Florida Department of Health (DOH) and any other appropriate regulatory authorities for review.
I would appreciate a prompt response regarding this incident, including whether this conduct reflects AYR's policies and what steps will be taken to address both the pricing issue and the behavior of the employees involved
[see: Fla. Admin. Code R. 64ER25-6(3)(a)]
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What the hell is the point of the app now?
If you’re redirected to an external website to order your products, what’s the point of the app?
App keep glitching
App keep glitching.
Great dispo - Terrible App
I love the medicine, the value, the tenders. The app is awful. I've tried to place orders and it just bugs out, sending me into an endless loop of entering passwords and losing the cart. I don't mind buying in store, but pre-ordering is a convenience and time saver I rely on.
SUCKS!
I’ve had this app for over a year, and it fkn sucks. The shop part of the app is stupid bc you have to re-login & 98% of the time it doesn’t even work. It’s honestly the dumbest app & it works as if it is 2009 n apps were just invented.
So dumb.
I just stick to the website on safari.
Do better, this app SUCKSSSSS
So dumb.
I just stick to the website on safari.
Do better, this app SUCKSSSSS
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Trash
The app is trash plain and simple. Can’t log in and can’t even view the store now come on.
Vibe Coded App
The IT team plays wack-a-mole with bugs and basically makes the app unusable creating more without proper end to end testing.
