Azura Credit Union User Reviews

What users say

Top reviews

The app asks me for a review every time I open it

Please I’ve clicked 5 stars daily 😭 yes it’s a good app

Great

Very user friendly

5 stars

Very easy to navigate and very user friendly.

Service

They have the best customer service, their employees are very knowledgeable and helpful. I’ve been with this Credit Union for years.

Glitching

Whenever you go to chat with someone the app forces closed. You can’t even type out what you want to say.

Resets every time I navigate away

This app used to work just fine then they did an update and now when I go between the app to look at my transaction history and YNAB to enter in transactions and reconcile, and I come back to the Azura app it resets to the top of the page, which is very frustrating

Nonstop bugs

Half the time I can’t open the app and the other part of the time it’s not displaying the correct balance.

App

I have to delete and re-install my app at least 1x a week because it freezes up and I can’t access my money. It’s annoying.

Incorrect reporting

This app is really bad, purchase reporting comes in days sometimes weeks late causing unnecessary overdrafts which is damaging to consumer relations.

Should be five stars, but

When I transfer money, I would like to be able to put in a note why I transferred it.

Notifications

App needs updating. Getting tired of the app sending me notifications to make a recurring transfer and to check my settings. I do not want to make a recurring transfer every two hours and my settings are fine. Get with the world and get it updated.

Incorrect reporting

This app is really bad, purchase reporting comes in days sometimes weeks late causing unnecessary overdrafts which is damaging to consumer relations.

Incorrect reporting

This app is really bad, purchase reporting comes in days sometimes weeks late causing unnecessary overdrafts which is damaging to consumer relations. I doubt this organization cares and probably hires ghost developers. As a member, hopefully that changes. Also, stop with the retaliatory practices against consumers when reviews are left in good faith.
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Stuck on confirmation screen

Unable to use the app, prompts for email update but does not load. Uninstalled the app, switched between WiFi and cellular. App wouldn’t load the screen prompt. Charges take multiple days to show as even a pending charge which in turn shows incorrect balances when spending.

Can you update your app?

Would love the app if the widget still worked in iOS 18. I don’t understand what takes so long to update it?

iOS 18 widget

Did you guys get rid of the widget in iOS 18? I can’t see quick balances as a witch anymore. Also, please add routing and checking account numbers to the app.

Bill pay

Can’t add a payee with out full account number I suppose that is for security reasons

Dues

The fact I have to pay for not using my debit card 10 times a month at store locations is absurd. You use my money to make money and then take extra on top and still I cannot get better than %8 on a loan with excellent credit is laughable since the members of the credit union own it. Y’all fired everyone or downsized cutting costs across the board and still we can’t get better % on loans.
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Mi banco preferido

Uno de los mejores bancos que me ha tocado para financiamiento de mi troca este es como la troca número 10 o 12 y de todos los bancos este ha sido el mejor

Functional App, but why the background image?

Why do we all have to stare at a random family as the background image. Make it a simple background color, or give us the option to change it. Please.