Terrible Info Layout
The way information is organized makes no sense. Nothing is where you expect it to be and the navigation labels aren’t intuitive. Definitely not designed by a runner!
Beyond frustrated
I ordered and paid for a plaque with photo. Here we are 5 months later and I have not received it. I filed a ticket and never heard back. The only information I can get is that it was sent. Ok sent when? Where? Why haven’t I got it yet? Who can I talk to in order to either get this order replaced or get a refund…..no freaking body!!!! Will never order anything from B.A.A. again. So beyond frustrated and disgusted. I expected a whole lot better than this from B.A.A.
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Not very reliable
2023 repeatedly got errors about not being able to connect to the server. Didn’t matter if I was using data or connected to wi-fi.
Expected better reliability.
Expected better reliability.
Stopped tracking
Was tracking at first, than put the runner back to the start line and never updated when the race was finished
App just doesn’t work
Can’t scroll, it’s clunky and slow. Not worth the download
