Will Not Work On Amazon Fire Kids Account
My son loves this app and I’ve been trying to get access to the full app (I’ve already created an account and paid for a subscription) on his Amazon Fire kids account. I have followed all the instructions and troubleshooting options provided by Amazon and various Googling, but to no avail. Every time I go to sign in on the kids account it says “ask your parent to download the application” even though I’m using the application to sign in. I can sign in and access the full app on my parent account, but not the kids.
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Unknown date
15th April 2028
Baby shark ABC phonics
songs, Tracing and Games
Ads
Too many ads. All this app, and the other ones associated with it, care about is making money through excessive ads which makes it very difficult for kids to learn/play
規約が英語でわからん
タイトル通り規約同意してからと記載あるが、日本語選択しても日本語にならず、英語読めないから同意もできず、始める事できませんでした。
規約に何書いているかわからないのに進めるのは危険と判断しました。
規約に何書いているかわからないのに進めるのは危険と判断しました。
Response from developer
Dear もりしばこ, Thank you for reaching out to us. We'd like to learn more about this issue. To make sure we are providing accurate information, reach out to Pinkfong Help Center with the details below. ※ App name/Device model name/OS version/screenshot or detailed description of the problem. E-mail: help@pinkfong.com Thank you. Best regards, The Pinkfong Company Customer Service Team
1년구독 구입
1년 구독권이었지만 한달이용료로 중간 취소 얼만든지 가능이라고 되어있는데 지금 구독취소하면 자동 처리가 되어 나머지 차익금 들어오나요?
Response from developer
안녕하세요. 핑크퐁입니다. 앱 상품의 환불 권한은 애플 사에만 있으므로, 현재는 정확한 안내가 어려운점 양해 부탁드립니다. 이에 따라, 애플 스토어 고객센터 또는 제 영수증 메일의 [문제 신고] 버튼을 통해 신청하여 주시기 바랍니다. ※ iOS 설정 > Apple ID 선택 > 미디어 및 구입 항목 > 구입내역 > 결제 대금 터치 > [문제신고] 버튼을 이용하시거나 Apple 고객센터로 문의를 부탁드립니다. 고맙습니다.
어린이 영어 앱 추천해요~~
귀엽고 다양하게 배울 수 있어서 좋아요 ~~~
Response from developer
안녕하세요! 핑크퐁이예요. ^^ 보내주신 많은 성원과 관심에 진심으로 감사드립니다! 항상 보다 나은 서비스를 제공해드릴 수 있도록 최선을 다할게요. 고맙습니다.
좋아요
애기가 좋아해요 알차네요
Link the description below.
Valentina. The word’ E/e’ means digoxin. Valentina doesn’t have a letter of recommendation. Because we are buying the property letters. I don’t have Pinkfong apps anymore!
Best app ever
My kids can’t stop singing your catchy songs. This taught them the alphabet. Amazing. Everyone should have this!! 🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🇩🇪
It’s good but he presses to hard on it so it doesn’t move🤣🤣
It’s nice
Purchased app and cannot restore my account
I'm trying to restore my purchase and can not sign in. My kids love the app, but it's a was of money
Response from developer
Please follow the steps below 1) Delete App 2) Log in to the same account you used for purchasing. 3) Reboot device and install app 4) Upper right corner of the app screen-touch the [Restore] button > (In another device) After 3~5 hours purchase(or login). We hope that this way will activate your app purchase history. Thank you.
Help
I purchased the full phonics set on here to unlock other apps and when I go on the other apps it’s still locked. Why isn’t it working?
MAJOR FLAW IN THE APP! PLEASE READ
Huge, major flaw in the app. Whenever my daughter (3yrs) is doing the letter tracing & misses a point, skips a point, etc & the tracing character laughs & runs off screen, she laughs so hard spit gets on the screen & we have to stop & wipe the laughter spit off to register her finger after a while. Pinkfong needs to seriously consider why making a 3yr laugh so hard that it puts mom into stitches is necessary….. if it fixed this “fatal” flaw I may be willing to give is 6 stars, but I don’t see this company caring enough that it puts a mother & child into LITERAL stitches* to fix the grotesque error………. /s
*literal laughter stitches
*literal laughter stitches
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Doesn’t work on iPad mini
It closes out of the blue while my kid is playing
Mediocre
I paid $59 for a year subscription. My 2 year old loves it, however the teacher in me hates it. This is supposed to be a phonics app to help kids learn their letters and sounds, yet so many of the sounds are wrong! Continuous sounds like /f/, /v/, and /s/ are given “fuh” and “suh” sounds. R-controlled vowels are added to the songs for vowels. For example in the “Aa” song they use the word “airplane” to teach the /a/ sound. That word doesn’t make the short or long a sounds because it’s an r-controlled vowel. The same can be said for the “o” sound. They use words like “orange.” There are so many of these instances. Another nuance is the fact that they use “xylophone” to teach the /x/ sounds when it starts with the /z/ sound. This would be so confusing for a child actually using the app to learn their letter names and sounds. In the tracing app for the letter “m” there is a picture of a monkey chasing bananas, it should be making the /m/ sounds but repeats the /b/ sound for the letter m…there are so many mistakes in this app!!! This app has so much potential but the creators need to take a lesson in phonics themselves.
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No Family Sharing!
I never would have purchased it even once if I had known or even thought for a second that a company, like Pinkfong, would not offer family sharing on a $13 kids app.
Never again.
Never again.
Helpless
Order the full pack for all the alphabet...monies have been deducted, but no access to full alphabet...please help
Only a to d ?!?
Clearly says it’s A to Z but is not. I can’t even find a way to buy e through z.
Great app!
Great app but I bought the premium pack to unlock all the alphabets but I still can’t access them. Help? Also my daughter was hyped about it too.
