Good but needs improvements
1. I can’t figure out a way to make a one-time contribution. The only option seems to be to adjust my recurring contribution, but I was hoping to dump some extra money into the fund when I find myself with extra money in my checking account.
2. I made my husband a fund manager on my kids’ account, but the app somehow changed my name to his as well. So when our kids receive contributions from each of us, his name shows up as the contributor for both transactions. Not great for record-keeping.
3. My daughter’s birthday is coming up and I’m planning to send friends and family a link to her Backer account, so I was fussing with some settings on the backend. I was trying to preview what it would look like as a prospective backer, but the link to the preview page was broken. Argh.
529s on easy mode
Planting the seed for my son’s educational future has never been so easy. The app not only helps me track our progress but also provides excellent tips and guidance on choosing the best 529 plan for our family. This makes it tailor-made for first-time savers as well as seasoned investors.
Accessing and monitoring my account is a breeze, with top-notch security measures to ensure our hard-earned money stays safe. And as an added bonus, the app's customer support always goes above and beyond, providing timely answers to any questions that sprout up. They're always eager to help and keep my peace of mind intact.
In conclusion, the Backer App is a fantastic tool for any ambitious parent who wants to nurture the growth of their little sapling's higher education fund. I highly recommend this app to harvest those valuable tax-free savings and give your child the brightest future possible. Don't leaf it to chance – start saving now, and watch your investments grow! 🌱🎓💰
Great way to save for your daughters education
Did Not Invest My Contributions
Great service but marginal app
Response from developer
Thank you for the feedback! We’re glad you appreciate the service and apologize for any rough edges you’ve encountered using the app. We’re working to make it better all the time. Regarding your specific issues, we’ve added the gear icon back to the fund page so you can edit update fund info via the app, and are not aware of any issues on web or mobile relating to saving information. Would you mind giving it another try and if you still have any issues, can you please let us know at support@backer.com?
Trustworthy
Amazing savings app
Objection.
Upgrades needed
Surprise - there’s a fee
Page won’t fully load
Response from developer
Hi there - we're sorry to hear this, but thank you for providing the feedback! You're the first to report the issue, so if you can please email a screenshot to support@collegebacker.com we will take a look immediately and get back to you with a resolution ASAP. In the email, please also let us know which iOS device (type of iPhone or iPad) you're using the access the app. Thank you.
App is to slow and have some glitches
Fantastic
Finally a simple 529
Ok with simple transactions
Response from developer
Hi J Muscia - thank you for taking the time to share your experience. We’re so sorry you’ve had some issues. I checked with our team and believe we have resolved all of them, but if not please let us know at support@collegebacker.com.
Saving for college is easy
New baby, thinking ahead
Easy way to save for college
Amazing product in a capitalist world
Watch out YOU PERSONAL INFORMATION privacy policy!!!
I just read Terms of Use Privacy policy before to Sign Up to see what types of customer personal information and to whom they can share my personal information.... Horrible ....
!!! Social Security Number , Tax ID number and transaction history
!!!Account balances and payment history
!!!! Assets and income
- “ For joint marketing with other financial companies“ - ;((( ?!?! ...
and
- “such as to respond to court orders and legal investigations, or report to credit bureaus”
“When you are no longer our customer, we continue to share your information as described in this notice “ - this is exactly wording from Privacy Policy .
CollegeBacker.... Really ???
Response from developer
Hi Markvsj - like all financial institutions, we need to collect certain information (such as the Social Security numbers for the 529 account owner and beneficiary) in order to provide our services. We are required by law to safeguard all personal information and we take this responsibility very seriously. Our Privacy Notice is based on a Model Privacy Form for financial institutions issued collectively by 8 federal agencies, which has certain required language, including the parts you quoted. You’ll find the same language in the privacy notices issued by other financial institutions. That said, we appreciate that we could more clearly communicate our practices in protecting our customers’ information and we will provide additional clarity on our website, consistent with our legal obligations. In the meantime, you can rest assured that except when expressly authorized by our customers or when required by law, we will not share our customers’ personal information with third parties except the 529 plan provider and other service providers who assist us in providing services to our customers and are legally bound to protect such information. Thank you for your feedback, and if you have any other questions or concerns, feel free to email us at support@collegebacker.com.
