Backline+

Backline+

Healthcare collaboration

32 ratings
16 reviews
Free

Details

  • Released
  • Updated
  • March 27, 2014
  • June 17, 2026
Backline+ screenshot #1 for iPhone
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Backline+ screenshot #5 for iPhone
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About

This HIPAA-compliant platform offers real-time collaboration and workflow automation for healthcare professionals. It centralizes communications and provides virtual patient rooms to enhance care team coordination and improve efficiency.

Real-time collaboration
Workflow automation
Secure messaging
HIPAA-compliant
Virtual patient rooms
Centralized communications
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What's New in Backline+

6.44.0

June 17, 2026

Backline+ is regularly updated with new capabilities while further simplifying the user experience, making it both more effective and more intuitive to use. Latest updates: • SSO/SAML enhancements • General improvements and less-visible fixes Question or Suggestions? Contact us at support@backlinehealth.com

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User reviews

Doesn’t alert with watch

Why can’t I get this app to alert me via phone. The notifications go to my watch and phone, but the phone doesn’t alert me and my watch just vibrates. How can I be expected to respond to a call when the alerts aren’t set up correctly? Does anyone else have this problem with their Apple Watch?? HELP!!
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Dangerously bad

Liability, intrusive, waste of time

Little bit of everything

Very easy to learn interface which is appreciated intern year when you learn 100 new technologies.
Would love the ability to make phone calls.
Some features are built in HIPAA violations. Adding people to chats shows info about old shared patients with consultants even months ago. It sometimes even combines 2 unrelated chats.
Otherwise the most seamless transition of all the grinds I’ve learned
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Constant Unread Notifications

App keeps sending unread notifications when there are no unread messages. This still occurs even after restarting the device, clearing messages and closing the app.

One benefit

The real benefit of why we are forced to use this product is because of HIPAA. Otherwise it tries to recreate what you can already do with your phone.

Making a phone call uses data through the app. It would be better to call using minutes with a masked phone number. Label the audio call as audio, most people get scared that it’s labeled video.
Pictures, video already on our phones. It would be nice to markup photos in the app.
The texts are too small, especially when the phone is mounted in a car.
There is no easy one button call back with an extension. Again our number should be masked and be a phone call.
The rooms, paging system are ok but they are solving a problem we didn’t have.
There should be a read receipt so people don’t have to respond “ok,” “got it,” “thanks” and the phone keeps notifying of a new message.
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Developer apps

FAQ

What is Backline+?

Backline+ is a cloud-based platform designed for healthcare professionals to facilitate real-time collaboration, automate workflows, and ensure secure messaging. It aims to centralize all communications within a HIPAA-compliant environment.

Who is Backline+ designed for?

Backline+ is specifically designed by healthcare professionals for healthcare professionals, including clinicians and administrative staff within hospitals and health systems.

What are the main benefits of using Backline+?

Users can expect to increase profitability, improve productivity, enhance clinician and patient satisfaction, and potentially decrease re-admittance rates by leveraging Backline+'s collaborative features and workflow automation.

Is Backline+ HIPAA-compliant?

Yes, Backline+ is a HIPAA-compliant clinical collaboration platform, ensuring that all communications and data handled within the system meet federal privacy and security standards.

What devices does Backline+ support?

Backline+ is available on iPhone and iPad devices, allowing healthcare professionals to access its features on the go.

How often is Backline+ updated?

The latest version of Backline+ is 6.42.1, and it was last updated on March 18, 2026, indicating a commitment to ongoing development and feature enhancements.

What is the user rating for Backline+?

Backline+ has a rating of 2.4 stars from 32 ratings, suggesting that while it offers valuable features, there may be areas for improvement based on user feedback.

Does Backline+ have ads?

No, Backline+ does not contain advertisements, providing an uninterrupted user experience for healthcare professionals.