Bajaj Allianz User Reviews

Top reviews

App is not working

App is not working getting captcha error

Can’t change fund

Very bad app experience. Get better UI designer.

Response from developer

Hi Jaydeep, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number, email ID and phone number for further assistance. Best regards, Life Assist App Team

Worst app

Unable to process your request from past more a week

Response from developer

Hi, thanks for writing to us about the issue you are facing with our app. Please share more detailed feedback on customercare@bajajallianz.co.in Best regards, Life Assist App Team

App login in broken

App keep saying it’s under maintenance

Response from developer

Hi Prawin, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number, email ID and phone number for further assistance. Best regards, Life Assist App Team

Worst App

It’s Feb 2025 , it’s stated that app will be back on by Jan 2025

Work

It’s great how the app provides detailed information about policies, making decision-making so much easier for first-time users like me.

Response from developer

Hi Yagna, thank you for your kind words. We are delighted to know that we could meet your expectations.

Clunky app

App doesn’t work. It’s Jan 2025 and I’m getting a message that the app is done and please try again after 10th Nov 2024. Multiple updates released since then but no change.

Confusing app

I had three policies in Bajaj Alliance in the name of my family members. I can’t access that three policies on the same app. 🤷🏻 customer care asking for different mobile number for every policy. How to manage this ? My app is still under maintenance from 04 October 2024 till today. I can’t access anything on this app. What is the solution? Kindly update. 🙏🏻
Show more

Response from developer

Hi Deps, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number and phone number for further assistance. Best regards, Life Assist App Team.

Best app in Life Insurance Industry

This is one of the best app for customers in across the life insurance industry. It allows customers to view all their policy informations as well as also we can update & transacts services related to our policies.

Response from developer

Hi Dipesh, thank you for your kind words. We are delighted to know that we could meet your expectations.

App not opening

Every time there’s an update I get the notification that the app will be available after a certain time. Unfortunately, I am forced to reinstall each and every time, after an app update. Kindly fix this issue…extremely disappointed.

This is the 4th time I am forced to delete the app and reinstall it after the bug fixes!

It is happening again. It was supposed to comeback up on Sunday evening 10th November after 10am the but I am still getting the same error message.
Show more

Response from developer

Hi, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number and phone number for further assistance. Best regards, Life Assist App Team.

App never works

It crashes every time. Fix the app

Error message “Unable to process your request please try after sometime” this is the message always comes on

App not opening with password

Last year the app was logged in by password but from 3 months app is not logged in with password but only with OTP . Pl do the needful

Response from developer

Hi Manku, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number and phone number for further assistance. Best regards, Life Assist App Team.

Login broken since long time

The app login is broken again. It is still showing the website is under maintenance since oct 04.

————————————————————————-

The mobile app login is broken since last upgrade may 03, still the issue is not fixed.

Response from developer

Hi, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number and phone number for further assistance. Best regards, Life Assist App Team.

No captcha shows on login page

When I trying to login with mobile number and password there is only login button but no captcha shows on login , after click on login getting error for captcha like enter captcha, but there no option to enter captcha at all.

Response from developer

Hi Sunil, we understand your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number, and phone number for further assistance. Best regards, Life Assist App Team.

App not working

App is not working on my iPhone 12 mini since last couple weeks, it says “system is under maintenance check after July 17..”

Response from developer

Hi Naveen, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number, and phone number for further assistance. Best regards, Life Assist App Team.

Not working had to reinstall

There are multiple problems in accessing app.
1. Last weekend stopped working with message system upgrade in progress.
2. I uninstalled app and for 2-3 days it was not available in app store itself.
3. Again same problem over weekend. There was maintenance till 14th Jul but app was allowing to login. Post reinstall it is working.
4. Face detection is activated but it fails to log you in because OTP was not entered. Better to not ask for face detection.
Show more

Response from developer

Hi Vishwavinit, we’ve noted your concern and would like to help you solve it. Please write to customercare@bajajallianz.co.in with your policy number, and phone number for further assistance. Best regards, Life Assist App Team.

Application Not Working

Nowadays in this digital & application world this application experience is very pathetic in each and every month application stop working and and need to uninstall and again install and then working. Today is 4 July and when I’m going to open error shows that,

“Currently the service are unavailable as we are upgrading the system to improve your experience. Please retry after 8 AM on 26 Jun, Wednesday.”
Show more

Response from developer

Hi, kindly write to customercare@bajajallianz.co.in with your policy number, and phone number for further assistance. Best regards, Life Assist App Team.

Update please

Can we get an update to this app as every now and then the app stops working

Worst app

App is not working since April. How is this possible?

Buggy app

Unable to login

Response from developer

Hi Arun, we request you to elaborate more on your concern via customercare@bajajallianz.co.in so that we can assist you better.