Ballbutton User Reviews

Customer Experience

Positive experience50.0% of reviews
Neutral0.0% of reviews
Negative experience50.0% of reviews

~ Based on 28 written reviews from the US App Store.

What users say

Is Ballbutton Safe?

Ballbutton appears safe based on user ratings. AppsHunter Safety Score for Ballbutton is 91/100.

This assessment is based on 516 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.5% of ratings point to a safe experience
3.7% of ratings suggest some concerns
6.8% of ratings point to a risky experience

~ Based on 513 App Store ratings for Ballbutton.

Is Ballbutton Legit?

Ballbutton appears to be a legitimate app. AppsHunter Legitimacy Score for Ballbutton is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bad scheduling

The app is set up with Monday as the first day of the week instead of Sunday so it’s easy to book the wrong day. And when it confirms it doesn’t say which day. Messed up multiple bookings

Not functional for court booking

We can no longer reserve a court using the app, a pop up returns an error “Invalid input syntax type integer: “3.0”

Does not work

Was told to use this app to book a court at our local park. I install, can’t look up any courts but instead get a message “invalid input syntax for type integer: 3.0”. Can’t really do anything else. Epic fail!

Why is the times so small?

The column with the times are so small. It uses scroll lock where the first column is frozen. So why does it have to be so unreadable. Are you a pill bottle with small print disclaimers. Just make it bigger. do you even use the app?

Do better

Good luck trying to navigate. I give up.

Super experience

This app is so much better than any other solutions my club used before. Great job!!

Terrible UX

I’m forced to use this app to book lessons for my child. I have to go through a trough of lessons to find the lesson I want. I find it, pay, and the app tells me it’s confirmed but I don’t see my bookings in the app at all as upcoming. Not a satisfying feeling to fork over $150 and then left to wonder if it’s booked or not. I tried once with Apple Pay then added my CC directly. So not only don’t I know if I booked it, I may have booked twice. Wonderful.
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Absolute garbage

This app is garbage. I refuse to go to any tennis or sports club that uses this service. You can’t ever look up your reservations or cancel them. The interface feels like it was coded and designed by a middle school kid. Every aspect of it is truly horrible. ZERO STARS!

Honestly the worst app ever

I stopped going to any tennis or sports clubs that use this app/service because it is garbage. The worst interface/customer support/features. It is all garbage. I'd love to give it minus stars.

Needs work cannot figure out how to cancel court time

Fast. Easy to use

Garbage

It’s amazing in this day and age is such a poorly developed app exists. The user interface is terrible, unhelpful and confusing.

So Much Potential

I work at a club that uses this app, we were forced to switch to this app b/c the app we were using got bought out & discontinued. Unfortunately this app has given us many issues on things that it should be capable of doing. The app prefers to collect only email addresses for creating an account but there are many times that people don’t get email confirmations or when we use the mass email function to communicate with players in a class, they don’t get that email either. Why is only an email address a requirement for creating a profile? Especially if your email function doesn’t work properly. There are a few things that the app does that does not make any sense. Also, when communicating with the developers, I’m assuming they maybe frustrated too since their reply’s seemed rushed & undermining my intelligence.
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Thanks! Very helpful!

Very user friendly and helpful app for managing all my club reservations. Thanks!

No Android, iOS only

Rarely ever works on android, struggle to book courts and clinics. No issues on iOS though

Needs work cannot figure out how to cancel court time

Can

Response from developer

Hi, Please follow the following steps: Tap on Courts -> My Courts -> Tap on the event you want to cancel -> Tap Cancel And if your club allows you to cancel (each club has its own policy) then the tap on Cancel button will cancel your booking. Hope this helps. Let us know if you have my other questions. If this helps, we would appreciate if you reconsider/edit your review/rating. Thanks!

Nice try

The message function does not work so you can’t share reservations. “Due to COVID -19”

You must be kidding.

It ok if you are playing tennis by yourself
Due to COVID-19….
Glad I didn’t pay for this.

App crashes

App crashes when trying to reserve a court! Bellevue badminton club

Can’t create a password

Can’t create an account because when I try to create my password it just tells me the requirements my password needs to meet, as if I’m not meeting them, even though my password does meet the requirements it’s asking. Tried “App Support” but that just takes me to what looks to be a web version of the app, no where I can see to contact or get support on the issue
UPDATE: the password doesn’t allow special characters, though in their requirements, they don’t mention that being the case.
Once logged in, now the app immediately crashes the second I click on any date to book a court.
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iPhone SE (1st generation)- Image overlap in MyCourt screen

Image overlap in My Court screen. Please fix this soon. Thanks.

Fast response to feedback! Fixed layout. Thanks. 5 stars!!

Need some improvements

It’s an easy to use app but it definitely needs improvements. For My Courts, it’s automatically sorted by the days and not the dates so if you have a court scheduled for Saturday it will be on the bottom. This creates some confusion thinking your next reservation is the top one.

The other main improvement needs is to show your partners on the same reservations since if you have multiple reservations and with different partners, there is no way to tell which players that your next reservation has.

Update: the new update did provide the partners’ names but only if you’re the one that did the reservation of the courts. It would be great if the rest of the partners can also see all of the partners not just the one that reserved it.

Update: the developer made the improvements that I was looking for. Thanks!
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