Great app but needs fixes
Wasted Potential
Stupid
To many bugs
Acc
Logging
Response from developer
Dear muradsendi, We are sorry to hear you are experiencing issues logging in. Please email us at customercare@balln.ai so we can assist you further.
Doesn’t work
They fixed the screen problem. I will update review after we have more time to use.
Response from developer
Hi 78 - can you confirm what model of phone / ipad you are using? We are seeing some issues with iPad and are resolving.
Expensive
Response from developer
Hi Callitalli - you should be able to configure an entire streak for free (i.e. your first week), which includes using the AI, AR, home training and Kevin de Bruyne pro tips - can you confirm if you are able to do this? You can also do an additional 7 day free trial to access to other tests, home training etc? Let us know how you get on?
Wanted to love
Response from developer
Thanks Wammer - we will get around to full ipad support early in the new year!
Can not download
Response from developer
Hi Miniclip - are you able to send us a screen recording of this - customercare@balln.ai We can help you work out whats is happening!
Deos not work
Screen
Response from developer
HI Kalpesh - we have seen this error before - can you check if you are using enlarged text - if so, reverting back to normal size should fix the issue, if not, can you confirm what phone model you are using and we will look into it for you asap!
Loading in
Tracking
Response from developer
Hey Liam thank you for taking the time to write a review, as you can imagine we are working with cutting edge technology where we may encounter opportunities for improvement. Our apps ability to produce the best experience is also dependent on the model and OS version of your device. Keep an eye out for future updates as we are constantly working on improving the experience and we trust you will continue to enjoy the app.
It’s helpful but
Response from developer
Hey thank you for taking the time to write a review, as you can imagine we are working with cutting edge technology where we may encounter opportunities for improvement. Can you please email us at customercare@getmetrixapp.com with more details of the issues you have been encountering? We look forward to helping you get the best out of GetMetrix.
