I was excited to play today to celebrate the end of my exam and low and behold I put money in and not one game worked each one had a different error code so I asked for help from their team I was told to do a bunch of things to make sure that the problem was not on my end. Then after already dealing with this for a half hr I put put in cue to wait for help, however Elaine was not helpful at all she kept asking if jet was ok to leave for a few moments and would come back much later with no clear answers. After an hr and a half of back and forth and getting no where I asked for a refund of which I was told I could not get until a supervises looked at the problem so she went away again and again I was getting so upset because at this point all I wanted was my money back and she insisted I could not get it until I spoke with someone. All in all this has been one of the worst experiences I’ve had playing online.
Show more