Baltimore Co Public Library User Reviews

Name: Baltimore Co Public Library
Rating: 3.6 (15 reviews)

Baltimore Co Public Library

Baltimore County, Maryland

📚 Education

🌟 Lifestyle

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Doesn’t Work

Had the app for years but now it’s not recognizing my log in.

ghmfdkknbxnnsns

4 months ago

Amazing Little App!

I’m so grateful for this app. I love being able to check the catalogue and initiate transfers and holds from my phone in a mobile optimized view. Baltimore County has a great library system, thank you to the devs and O&M folks who keep this app alive!

Spinnaker8

4 months ago

Mobile checkout

I really enjoy this app when I’m checking out books with two toddlers in either arm. The app allows me to check out on my phone without needing to wrangle everybody up and go to the checkout line. Instead, we can just sit in the room where all the kids books are and check them out as we put them in the bag. A+.

TalllGuy

2 years ago

Fine

There is no reason for it to stop media when it opens.

Stop Asking for Reviews

3 years ago

Response from developer

Thank you for the feedback. This has been addressed with the newest update. If you continue to have difficulty, please use this form to let us know directly: https://bcpl.libanswers.com/form?queue_id=639. Thank you for being a Baltimore County Public Library customer.

Apps won’t open on any device.

Apps won’t open on any device. Says’Unable to connect to server’. All my other apps work. Will continue to use Libby.

Surlygirlbythestream

3 years ago

Response from developer

Thank you for your feedback. We are aware that there was some connectivity issues on Monday night that have since been addressed. We encourage you to try the app again. It is not a replacement for the Libby app, so you can still use that as well. If you have additional comments/concerns please use this form to reach us directly: https://bcpl.libanswers.com/form?queue_id=639. Thank you for being a Baltimore County Public Library customer.

Login Issue

I downloaded this app today and so far haven’t been able to log in. I have a library card and it’s valid, yet I’m not able to access my account.

ReinaBangtan

3 years ago

Response from developer

Hi! We are sorry for the trouble, we are working to address these connectivity issues and encourage you to try again. If you continue to have difficulty, please use this form to let us know directly: https://bcpl.libanswers.com/form?queue_id=639. Thank you for being a Baltimore County Public Library customer.