Too many review requests!!
Basic app, it does the job. I don’t like that it asks for a review every time I open and do something in the app.
Great security, easy to use
Definitely happy with this app. Works easily with excellent security.
good so far
better if it could be portrait or landscape view on my Pad or phon.
Bank
I wish our banks would never have converted. All my accounts do not show up still, it never remembers by username, just don’t like it whatsoever
Lisa Peterson
There should never be a pending transaction. I just did a transfer and those should be available immediately. A deposit should not be pending. I have never had pending for my bank. Ever. Please do better.
Best Bank and App
They do the best work I like that they do the location they shut the card off. They do what they’re supposed to do. I love being first.
Great to work with!
I appreciate the friendliness and convenience of Bank First. Their banking app makes reviewing transactions so easy and fast!
Very disappointed in the way the transfer works
The web site and easy to access my account is difficult. And support is ify at best
Online banking
Worst app for online banking. Nothing works, can’t change anything and all my information was not updated with latest merger. If your bank offers this online banking app… SWITCH BANKS.
Transfers
I already transferred money yesterday. After trying 28 times to log in this morning and resetting my phone 10 times I was finally able to log in and look at my account again to see that the money did not get transferred. So I had to transfer it again. If it doesn’t work this time I will be looking for a new bank. I do not have time to be waisting hours every day to make sure your app is working properly.
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OK App
It was better before the most recent update when accounts were alphabetically listed by nickname. Now they are arranged by types first.
Slow sluggish and poorly displayed
The app is slow, sluggish and poorly organized since they switch from a robust feature app in native iOS. Web based app version is poorly designed with slow performance and notifications don’t tell you the details except exceeding a threshold. Tell me what the actual amount is and the vendor to be useful instead of going to email.
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Stop making things tougher!
Do NOT like the changes made on your mobile bank app. Could not find all the monthly information on my HELOC account as I have received in the past. Not everyone is tech savvy or born into computer age. I suggest you go back & make customer accounts much more user friendly & easier to access all information on every account & transaction when complete history accessibility. 😡
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Old app
The old app was better less complicated.
New app sucks
The old app was 100 times better than the new one
doobpurge
Best bank to have !
New update sucks
This app used to be flawless and then they updated it… I now have limited access to my money and that’s when the app doesn’t crash. Good experience turned bad.
Super Slow!
The updated app is terrible, in my opinion! It is so slow and it’s not as easy to navigate as the old one.
Extremely unhappy with new update
Genuinely makes me want to switch banks. Cluttered, slow, constant error messages. Absolutely unnecessary update I don’t know what they were thinking. Constant error messages for transfers actually made an account overdraft as I was unable to transfer any money. Please fix this or just revert back to the previous version as myself and friends and family who bank here are all equally frustrated by this disaster of an app.
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Security Codes
Security codes don’t come through via text since the site upgrade in Oct ‘25. Difficult to transfer funds between accounts when previously not an issue. Site “upgrades” creating problems in my banking/ability to use my own money.
