Bank First goBank User Reviews
Customer Experience
~ Based on 59 written reviews from the US App Store.
What users say
Summarized from real user reviews of Bank First goBank. Based on 3.3K reviews and a 4.6/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 👍Easy to use
- 🚀Efficient mobile deposit
- 💡Helpful main screen with account overview
Negative things
- 🐛Frequent crashes and freezes
- ⏱️Painfully slow performance
- 🔒Security issues with verification codes
- 🤯Confusing and cluttered UI after update
Is Bank First goBank Safe?
Bank First goBank appears safe based on user ratings. AppsHunter Safety Score for Bank First goBank is 92/100.
This assessment is based on 3,284 user ratings, with an App Store average of 4.6/5.
Safety Analysis
~ Based on 2,274 App Store ratings for Bank First goBank.
Is Bank First goBank Legit?
Bank First goBank appears to be a legitimate app. AppsHunter Legitimacy Score for Bank First goBank is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Slow, laggy, doesn’t log in half the time
Yo bank first, ur app sucks. Im switching banks just cuz this app sucks. Its buggy and its slow and i gotta go. Im a rappper
I love this online banking app. It’s super easy to work with and very easy to understand.
Basic app, it does the job. I don’t like that it asks for a review every time I open and do something in the app.
Definitely happy with this app. Works easily with excellent security.
better if it could be portrait or landscape view on my Pad or phon.
I wish our banks would never have converted. All my accounts do not show up still, it never remembers by username, just don’t like it whatsoever
There should never be a pending transaction. I just did a transfer and those should be available immediately. A deposit should not be pending. I have never had pending for my bank. Ever. Please do better.
They do the best work I like that they do the location they shut the card off. They do what they’re supposed to do. I love being first.
I appreciate the friendliness and convenience of Bank First. Their banking app makes reviewing transactions so easy and fast!
The web site and easy to access my account is difficult. And support is ify at best
Worst app for online banking. Nothing works, can’t change anything and all my information was not updated with latest merger. If your bank offers this online banking app… SWITCH BANKS.
I already transferred money yesterday. After trying 28 times to log in this morning and resetting my phone 10 times I was finally able to log in and look at my account again to see that the money did not get transferred. So I had to transfer it again. If it doesn’t work this time I will be looking for a new bank. I do not have time to be waisting hours every day to make sure your app is working properly.
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It was better before the most recent update when accounts were alphabetically listed by nickname. Now they are arranged by types first.
The app is slow, sluggish and poorly organized since they switch from a robust feature app in native iOS. Web based app version is poorly designed with slow performance and notifications don’t tell you the details except exceeding a threshold. Tell me what the actual amount is and the vendor to be useful instead of going to email.
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Do NOT like the changes made on your mobile bank app. Could not find all the monthly information on my HELOC account as I have received in the past. Not everyone is tech savvy or born into computer age. I suggest you go back & make customer accounts much more user friendly & easier to access all information on every account & transaction when complete history accessibility. 😡
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The old app was better less complicated.
The old app was 100 times better than the new one
Best bank to have !
This app used to be flawless and then they updated it… I now have limited access to my money and that’s when the app doesn’t crash. Good experience turned bad.
