Bank Independent User Reviews

Customer Experience

Positive experience65.1% of reviews
Neutral5.8% of reviews
Negative experience29.1% of reviews

~ Based on 86 written reviews from the US App Store.

What users say

Is Bank Independent Safe?

Bank Independent appears safe based on user ratings. AppsHunter Safety Score for Bank Independent is 97/100.

This assessment is based on 7,498 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.2% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 7,102 App Store ratings for Bank Independent.

Is Bank Independent Legit?

Bank Independent appears to be a legitimate app. AppsHunter Legitimacy Score for Bank Independent is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App

Very convenient and makes life easier

Bank Independent App

It is very user friendly and secure.

Awesome Bank

I absolutely love Bank Independent. Always a great experience in person or online.

Bill pay

I wish there was bill reminders for bill pay on this apps that would remind me of when a bill was coming due and when it was paid and to whom. I’ve asked about this several times in the bank but no response. Truist has a great setup for this but I enjoy doing business locally. Maybe you guys can somehow give this a look please.

Thanks
Willie B Clanton Jr
Killen, AL
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Simple

I LOVE IT ! So convenient

Sync Mobile

Love this app bc it helps with my life on the fast lane

Newbie BI

Newbie Review not user friendly & cost of everything has increased

Bank app

Best

Updated version of app

I have been banking with Bank Independent since 2010 when my husband and I moved to this area. I have been extremely happy with the professional and extremely kind services that we have received throughout the years. The tellers are courteous and welcoming each time we’ve visited any of your branches. And the online banking is by far the best. Keep up the great work guys! Respectfully submitted Dianne P.
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Update

This update is absolutely no good to me. I’m not getting a new phone just so I can use your app. Do better.

I abhor the new Bank Independent app.

So many problems since they “upgraded” it a few months ago. It rarely works. You have to clear the app from your recent history to open it again. I’ve had to delete and reinstall the app several times to attempt to get it to work. Honestly, it’s making me consider changing banks entirely. If I could give it negative stars, I would.
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DAC

Easy to use.

Carlinda

Thank you for great banking service !

App for Bank Independent

Easy and simple to use

Not working

Says I can’t use the app without updating it but I do not have the option to update it. Makes zero sense. Please change it back to normal!

Amy

I’ve been trying to update for a few weeks and cannot, I assume this doesn’t apply to me, so why is this still popping up when I’m checking my balance?

Update

Can not update therefore I cannot check my balance which I guess I could run to the bank and check but kind of defeats the purpose in downloading installing and syncing your account just to not be able to use it please fix

App

This app is for the birds! It was working now it’s worthless I’m going in circles trying to update and use my app

I can’t access anything since the update

I can not access anything since this update even after updating it and yall shouldn’t have made it to where you can’t use it without updating your phone anyway bc reminder that this is real people’s money and banks we have to know how much we have rn it’s not a option, I’m very disappointed

Update means I have to buy a new phone?

Update means I have to buy a new phone?
Very unhappy as my phone meets all my other needs. Too expensive for an older customer.