Needs more work
Please invest in mobile banking to be like chase, BoA and others for businesses
Functional but limited
While the app gets the job done, the interface is weak. You can only see the last months transactions - or else you have to go download the statement. Much better apps with the other banks we use.
Long term multiple account client
I’m so glad that we started our relationship with BCC over 34 years ago They are staying ahead of technology and remain customer friendly and that is so important to me. I’m proud to be associated with them
Terrible App
The new app is terrible. It’s very glitchy and slow. It won’t open with Face ID on several occasions
Grateful
I LOVE BofCC! Very helpful in my banking needs! Kudos to BofCC!
Decent for a community bank
The deposit check feature is hard to find now. The bill pay section is easy enough to use, but if you want to check the details of a pending payment, you will need to login to the website.
App crashes daily
This app is so underdeveloped. It crashes almost every single day. Fails to load fast balances all the time. Always a “technical error” and you should “contact customer service”. Mind you… they close at 5pm with no service available after they close.
App for IPad
This app doesn’t work great with an IPad. I thought it was going to be fixed such that the screen would rotate with the use. Currently, I can only use the app in the “long” direction, watch is not convenient with a keyboard.
Terrible app
Terrible user experience. Can’t view payments made to mortgage on the app. Can’t copy and paste payment amount. Can’t view more than a few transactions at a time. Just overall horrible. Was there any user testing before this rolled out?
Very slow app
New rebranded version of the app runs significantly slower than the previous version and has an unfriendly UI.
Slow, nothing works
When you try to click on Zelle, it takes you to payments. It’s laggy and slow and incorrect. You can’t transfer money to your external bank account. It’s so outdated it’s embarrassing.
New Update constantly glitching
The app was updated to a new interface to fix bugs and improve mobile banking. This app is now so difficult to use I am considering switching banks. I cannot use most functions without constant error messages. I am frequently unable to log into my account.
Easy app to use
Easy app to use but wish I can view at least 2 months of transactions without downloading a statement.
App doesn’t display properly on my iPhone
The new app won’t display properly on my iPhone 13. Everything on the right side is chopped off. No way to even scroll to display the chopped items. The old app was actually better.
New app/web site is a downgrade from previous one.
Functionality of new website is a step backwards. Poor decision to move in this direction IMO.
Out of date app
This is the worst banking app to date. Very few actual banking options to choose from compared to other banking apps. The app does not refresh, or even load 90% of the time after banking hours and absolutely zero updates on the weekend.
Love it!!
I love transferring money with ease
Doesn’t work
Can’t make external transfer. And how do I use Zelle on the app?
Bank
Love this bank sunnyside an lisa Thayer are amazing!
Bank
Great banking thanks
