Bank of Georgia User Reviews

Customer Experience

Positive experience45.7% of reviews
Neutral8.5% of reviews
Negative experience45.7% of reviews

~ Based on 234 written reviews from the US App Store.

What users say

Is Bank of Georgia Safe?

Bank of Georgia appears safe based on user ratings. AppsHunter Safety Score for Bank of Georgia is 96/100.

This assessment is based on 8,361 user ratings, with an App Store average of 4.8/5.

Safety Analysis

93.6% of ratings point to a safe experience
1.8% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 8,361 App Store ratings for Bank of Georgia.

Is Bank of Georgia Legit?

Bank of Georgia appears to be a legitimate app. AppsHunter Legitimacy Score for Bank of Georgia is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Madness

Why would you offer an investment product and then disable the app for 15 minutes for an update in the last hour of the business day? Absolute madness

yree

nbvc

Неадекватные русофобы.

Добавляют никому не нужные языки, при этом что-то "забывают" добавить русский. Хватит уже позориться.

Не приходит смс

Не удается авторизоваться в приложении, авторизация чудесным образом слетела, логин и пароль ввожу, далее смс не приходит. Других способов авторизоваться просто нет без смс. С поддержкой и оператора и банка созванивался несколько раз, без посещения офиса проблему не решить а я при этом в другой стране…
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Don’t open account with them if you want to save time

Their onboarding team of online payments (e-commerce) does not allow new legit businesses to onboard. They may even deactivate your personal and business account without telling you the reason. If you still open account, don’t have too much money on it - consider this as free advice which may cost you thousands. This team is led by (if im not mistaken) Tamar Venetski and Irakli Kalandadze. Beware
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Issue with push sms

I can’t get Onetime code from app

დდშვც

სად დედის მუტელში შეტენეთ ვალუტის კურსი მაგ დედა მოტყნულ აპლიკაციაში ერთი საათია ვეძებ ვერ ნახე

best bank and app

very nice app and support, works everytime without bugs, love it!

Investment account bug

App crash , after scheduled stock buy when try to cancel ….

2 update შემდეგ იგივე პრობლემააა
Ver: 8.80
8.8.1
8.9.0
დეველოპერს მიაწოდედ ხმა 🙂 🙂

Garbage stopped working

Garbage stopped working

Worst service

This bank has really terrible level of customer support. I linked a new number to my app (just fyi - it sends short code when linking to confirm it’s your number). However when I tried to change PIN code (there is no way to setup your own - only generate new one which they send in SMS!), it says SMS was sent but it wasn’t, because it was working with phone linking but not with the pin. Support is not helpful at all - the guy was keep sending me message from their internal FAQ which was asking to reload the phone which I already did and retested the flow couple times. He wasn’t trying to help in any way or solve the problem. Not even understand it. He also was talking about internet connection for SMS! LOL! SMS doesn’t require internet connection at all! Get your support some basic training, this is not even funny, when your support doesn’t understand how basic mobile phone works!!!



Update: still worst bank in the world. They block cards for fun and then torture you in dozens of support chats
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УжасноеПриложение!!!

Все время у банка тех работы- 24/7 и 360 дней в году- по факту работает дней 5 в году! То они выходные, то проходные то еще что то

It’s ok but…

App works and it’s ok, but come on guys, 750 Mb for a bank app? Is there some kind of Genshin Impact inside? Please do some optimization

Fantastic!

Great app for BOG and Solo customers. My only wish is app notifications for each purchase, transfer, payment in/out like almost all other banks.

800 Mb, really?!

Why does a simple banking app weigh almost a gigabyte?!

no function for non citizen - thank you problem resolved from telefon support

why??? whould be helpful for solo clients to login with app

Bank of idiots

Bank of idiots, they send confirmation that the card is approved, but then no one knows anything, employees even at the central branch just shrug with an idiotic smile.
Wasted time

Transactions and support

Currency exchange, transactions, and customer support work terribly on weekends. Currency exchange happens in a completely random way. This morning I managed to exchange dollars, but in the afternoon I couldn’t exchange euros to lari. Support promised to call me back within a few minutes — no one responded for over two hours. My questions in the support chatbot are being ignored. This is the worst support line I’ve ever seen.
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Entry

This is just a small problem, but the Face ID isn’t available anymore now I have to type my own password I don’t know why.

Worst bank

Worst bank you can deal with in Georgia, they don’t even support apple pay properly