Free
Rating summary
About
The Banka Customer Service App is designed for customers who use Banka machines and want seamless support at their fingertips. After purchasing a machine, users can register it in the app and access complete lifetime details, specifications, warranty information, and service history.
The app makes complaint management simple and transparent. Users can easily file a complaint regarding their machine and track the live status—from submission to completion—directly from their mobile device.
In addition, the app offers a convenient way to purchase genuine Banka spare parts. Customers can browse available parts, place orders instantly, and view their order history anytime.
With machine details, service support, and spare parts purchasing all in one place, the Banka Customer Service App delivers a complete after-sales experience for every Banka customer.
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What's New in Banka Customer Service
2.1.7
October 19, 2026
What’s New in Version 2.1.7 We’ve made a few improvements to make your everyday work clearer and easier. • New voice alert for new requests: you will now hear “નવી સર્વિસ રિક્વેસ્ટ આવી છે.” when a new service request comes in. • “Banka User” is now called “Manager” in User Management. • We’ve made several minor bug fixes and performance improvements for a smoother and more reliable experience. Thank you for using the app!
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