BankID User Reviews

Customer Experience

Positive experience41.7% of reviews
Neutral4.2% of reviews
Negative experience54.2% of reviews

~ Based on 24 written reviews from the US App Store.

What users say

Is BankID Safe?

BankID appears safe based on user ratings. AppsHunter Safety Score for BankID is 93/100.

This assessment is based on 851 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience
1.4% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 851 App Store ratings for BankID.

Is BankID Legit?

BankID appears to be a legitimate app. AppsHunter Legitimacy Score for BankID is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Amazing

Easy to use and nice GUI

foreign passport

Not working with foreign pasport. To scan face is not possible

Response from developer

Hello, we have recently made some updates that we hope will be helpful here! Please try to complete the ID verification again with a your passport or national ID card :) Remember to update your app beforehand.

Jan

Hassani

Enkelt og greit

Funker som bare pokker!

Det var en bra app

Hva skjedde? Hva pokker er disse tilfeldige norske ordene jeg måtte krysse av på og hvor skulle jeg liksom ha sett dem før appen åpnet seg? Denne appen VAR bra, men hva er dette nye tullet? Norge var engang foran mange land i bankteknologi, men dere har falt langt bak. Én ting er sikkerhet, men dette minner om en teit spøk fra Ylvis Brødrene.
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Looks good on iPad mini now

UPDATE: bug is fixed, and the ability to confirm without opening the app is great. Takk.

OLD: I'd like to be able to give this five stars, but they clearly haven’t tested it on an iPad mini. For the last dozens of iterations, there’s been this weird graphical glitch on the left-hand side where one character gets one line!

You go to the help section to try to send a screenshot, or to contact them, and there’s no way to do it. They don’t want feedback, apparently. This seems to be the only way to do it by giving a low rating :-(
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Super buggy

Would give it 0 stars if I could. Just shows a blank page, despite having recent updates and deleted and reinstalled the app

Fast and reliable

The best mobile bank ever

Siste oppdatering feiler under innstallasjonen

IPhone XR IOS 17.5.1 >20GB ledig plass. Sirkelen lukker seg ikke og henger

Works fine, but collects too much user data

Works fine, confirmations via push-notifications are back too, and it is great.

Response from developer

Thank you for your feedback 😊

Looks awful on iPad mini

I’d like to be able to give this five stars, but they clearly haven’t tested it on an iPad mini. For the last dozens of iterations, there’s been this weird graphical glitch on the left-hand side where one character gets one line!

You go to the help section to try to send a screenshot, or to contact them, and there’s no way to do it. They don’t want feedback, apparently. This seems to be the only way to do it by giving a low rating :-(
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Response from developer

Thank you for the feedback, we will look into it 😊

Spark

In iphone 14 pro max i cannot change the language…. Help please

Response from developer

Hi! Change the language in the settings on your phone - the app will match :)

Feedback

Please remove a button to Approve. It's annoying.

Feedback

The Previous app didn't require pressing the Yes button. This is becoming annoying.

Simple to use

Very straightforward app to use

bra

Det er velig lett og bra

Response from developer

Tusen takk for hyggelig tilbakemelding og 5 stjerner 💜

Convenient

Am very happy and satisfied with this system and service. Much easier than the old version. Thank you 😊

Føles ikke trygg.

Føles ikke like tryg som Bank ID på mobil.
Brukes ikke egen kode men den som sperres mobilen (eller biometrics).
Det var bedre før. Også veldig krevende å få det opprettet.

Response from developer

Synd å høre at du ikke er fornøyd. Vi jobber stadig med å forbedre brukeropplevelsen og setter pris på tilbakemeldingen :)

Support for Apple Watch?

Appen virket fint på Apple Watch inntil det kom valgmuligheter for svar osv. som må gjøres på telefonen. Når kommer denne muligheten på Apple Watch også slik at jeg slipper å plukke opp telefonen for å bruke denne funksjonen?

Doesn’t work without Norwegian Mobile number

Hi I am living abroad without a Norwegian mobile number.
This app failed on retrieving my info from the old one. Then the SMS activation/ validation only works with Norwegian number ! I cannot use any more BankID
My profile is correct with my current mobile number on BankID website when I logon with « engangskoden»
This app is now useless
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Response from developer

As for now it only works with Norwegian phone numbers. We are constantly working on improving the user experience and appreciate your feedback.