BankORION Mobile User Reviews

Customer Experience

Positive experience80.0% of reviews
Neutral6.7% of reviews
Negative experience13.3% of reviews

~ Based on 15 written reviews from the US App Store.

What users say

Is BankORION Mobile Safe?

BankORION Mobile appears safe based on user ratings. AppsHunter Safety Score for BankORION Mobile is 96/100.

This assessment is based on 1,045 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience
1.5% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 1,045 App Store ratings for BankORION Mobile.

Is BankORION Mobile Legit?

BankORION Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for BankORION Mobile is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Activity not visible

Often times, the activity in the account does not match the balance shown. For example, a withdrawal from an account is not posted right away sometimes, but the balance reflects the withdrawal. It is difficult to know what transaction occurred when there is no description of the activity that caused a change in the balance.
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Response from developer

Hi there! Thank you for letting us know. We would be more than happy to reach out to you through email. Please reach us at bankorion@bankorion.com at your convenience. Thank you!

Review on Bank Orion/Aledo

I can hardly describe how you courteous, helpful and enjoyable this Bank Orion Aledo
Is ( as I have never been to the others.)
They have incredible employees!! Starting with Brian Gerber, who has been there 11 years!
He knows most everyone by their first name!!
True! He truly is the heart of the bank! Rex Johnson, President, is a rock!
Bobbie, Cyndee, Ann, Janet ( just retired),
Amanda, Erica,, Julia, Hannah,Connie (retired)
Jill ( retired)and Melinda. If I have missed anyone I am sorry.
I am truly blessed.
Judy Redlinger
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Response from developer

Hi there! Thank you very much for the feedback! We appreciate you as a customer!

App

I love the people at the bank, but it seems that anytime I try to get on this app something is always wrong and never works!!!

Response from developer

Hi there! Thank you for the feedback. Could you please give us some details on the issues? We will work with the developer to fix any problems. We did just update our app on 10/24. Please let me know at bankorion@bankorion.com. Thank you, BankORION

Mostly great

Love the app and how streamlined it is becoming. Only issue, the app goes blank as soon as I click on my account every time. I have to force close and reopen.

Response from developer

Hi there! We are aware of this issue and are working with our developer to fix it. We'll get back to you shortly. Thank you!

Issues

New update has issues. I have problem signing in, won't save I'd, won't use face recognition, issues checking bank statements and mobile deposit.

Response from developer

Hi there! Thank you for reaching out! We will work with our developer for a fix. We'll get back to you soon. Thank you!

App keeps closing

Ever since the app was redesigned it now crashes/closes when I’m using it. iPhone 11. Loved the updated look but now I can barely use it. Have tried reinstalling it with no luck. Disappointed!

Response from developer

Hi there! Sorry about this. We will work with the developer for a resolution. Thank you!

Transfer $$

There are a few more steps to transfer funds. And now you have to put in today’s date unlike before. It was faster and easier to transfer money before. But I did it!

Response from developer

Hi there! Thanks for the info. We will look into this. Thank you, BankORION

Lillian

Every time I come in I am greeted with warmth. Thank you so much for genuinely caring about me. You are the BEST!!!

Bank Orion there is no bank in the Quad city that could beat this bank.employes

Or the the best

Response from developer

Thank you so much for the 5 stars! We appreciate your feedback!

Very friendly and helpful

Enjoy banking at the bank of Orion

Response from developer

Thank you so much for the 5 stars! We appreciate your feedback!

2 star

I have to delete and re-download the app at least twice a year because it will just stop working. Face ID works half the time. Other than that it’s an ok app.

Response from developer

Hi there! Thank you for the feedback. We just recently upgraded our app. Are you still having these issues? Please let us know by emailing us at bankorion@bankorion.com. Thank you!

Making Banking Easy- Thank you

Merry Christmas and Happy New Year 2020! I really enjoy using this App# any where in the world!
Cheers,
Ms Jill Allyn Carter

Response from developer

Thank you so much for the 5 stars! We appreciate your feedback!

Very easy for check your account

Like

Response from developer

Thank you so much for the 5 stars! We appreciate your feedback!

Great service

I moved 9 years ago from the Quad Cities to Alabama and have continued using Bank Orion as my primary bank. Banking on line has been effortless and I will continue banking with this bank.

Response from developer

Thank you so much for the 5 stars! We appreciate your feedback!

Best Bank

If your looking for a hometown bank that treats you like a friend this is the one. I trust this bank and have been with them a long time! For me there isn’t another place I’d trust my future to.

Response from developer

Thank you so much for the 5 stars! We appreciate your feedback!