Fine until newest update
After updating to the latest version the app no longer displays the board temperature. Guided by an AI search for what could be wrong I tried everything suggested and nothing solved the problem. My firmware is up to date. Is this a bug in your latest app update?
More access to firing data.
I love the app for keeping an eye on kiln progress, but I would love more functional help tracking during status over time. Thanks for keeping this app up to date! 🫶
LOVE L&L
So easy to use!!
Great kiln controller and app!
I love the consistency that the Genesis controller brings to our ceramic process. Potters have enough other issues especially with glaze recipes and application that can cause variation as well as failure, so having the kiln controller allows more precision during firing. With consistent firing schedules using your controller, I am more certain that the issues I do encounter are not due to inconsistent firing, and I can look for other reasons for my glazing issues. I like that we can program the kiln to ramp up slower through portions of the heating cycle where the structure of the clay body rearranges on a molecular level. This likely prevents flaws from forming, which can't be accomplished with a manual kiln. The controller's built-in programs work well, and I like being able to add programs based on other potter's experiences. Programming the Genesis is easy, and the YouTube videos Bartlett has made are outstanding. They are always right to the point, showing how to install and how to use various features of the controller. I appreciate the occasional emails saying Bartlett Instruments Co. will be closed over a holiday, but if we need help, we can check out their online manuals and extensive collection of YouTube videos, all of which are available 24/7! I love that the company cares enough to highlight this, and I'm sure it helps to remind people how they can be more self-sufficient. And again, having support if we need it, is really awesome. Prompt customer service from Real Humans is rare these days, but this family-owned business has always been responsive when I needed help troubleshooting. The Genesis controller keeps the last 10 firing logs that I have been able to download locally and see the actual data that the thermocouples recorded.
The KilnAid app for mobile devices has been a game changer for me! I love being able to monitor the kiln temperature from anywhere I have internet access. Seeing the graph of my program and watching the progress is so very helpful and instructive as well. It's nice to be able to save notes on the firing from my iPhone or iPad, or even my computer. Recent additions to the software allowing for a kiln to be stopped remotely will surely be significant for those who can't be onsite continuously during a firing. Another new feature for uploading (and downloading) kiln programs to the kiln from a computer will also be helpful for those who have multiple programs and make changes often. Those who do glass fusing use many different firing schedules and would really benefit from this new feature! The free features are great, but the notifications and advanced monitoring features are well worth the annual subscription fee.
Many kilns now come with the Genesis controller as standard equipment, and I have recommended to others who are contemplating a purchase that they make sure their new kiln has a Bartlett Genesis 2 controller.
The KilnAid app for mobile devices has been a game changer for me! I love being able to monitor the kiln temperature from anywhere I have internet access. Seeing the graph of my program and watching the progress is so very helpful and instructive as well. It's nice to be able to save notes on the firing from my iPhone or iPad, or even my computer. Recent additions to the software allowing for a kiln to be stopped remotely will surely be significant for those who can't be onsite continuously during a firing. Another new feature for uploading (and downloading) kiln programs to the kiln from a computer will also be helpful for those who have multiple programs and make changes often. Those who do glass fusing use many different firing schedules and would really benefit from this new feature! The free features are great, but the notifications and advanced monitoring features are well worth the annual subscription fee.
Many kilns now come with the Genesis controller as standard equipment, and I have recommended to others who are contemplating a purchase that they make sure their new kiln has a Bartlett Genesis 2 controller.
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CANNOT USE
No point in downloading, I cannot even get it to scroll all the way to the bottom to accept terms! Cant even use the app.
Poor communication
Changes are made that are never mentioned in the release notes. Example: The update made 2 days ago mentions changes made to one screen, but UI and functional changes were made elsewhere and never mentioned.
As a long time software engineer, I know that this is unacceptable and shows a disregard for the end user.
Unfortunately because Bartlett isn’t a software company, this is likely an outsourced app, and the poor release notes (not to mention the awkward, cludgy UI) is typical of this type of app.
The best thing Bartlett could do here is to open source (at least) their kiln status API. They’d still have their plus model revenue stream, but would likely start seeing much better apps appear across more platforms than they could imagine, provided the API was well written and well documented. Win-win
As a long time software engineer, I know that this is unacceptable and shows a disregard for the end user.
Unfortunately because Bartlett isn’t a software company, this is likely an outsourced app, and the poor release notes (not to mention the awkward, cludgy UI) is typical of this type of app.
The best thing Bartlett could do here is to open source (at least) their kiln status API. They’d still have their plus model revenue stream, but would likely start seeing much better apps appear across more platforms than they could imagine, provided the API was well written and well documented. Win-win
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Response from developer
Thank you for taking the time to share your detailed feedback. We've received your comments regarding the release notes and your suggestions about our development approach. Your input has been noted.
Great app
The greatest part of the app is the support by the Bartlett team. The latest version looks great, two options I’ve wanted for a while. Remote stop and the ability to modify programs remotely.
Pretty good!
This is a tidy app that works nicely. I find it useful to know what my kiln is currently doing when I'm out of the room.
Suggestions:
I'd like to see an estimated or actual time shown for when the current firing program will finish. Something like, "firing will complete at 11:43am."
I'd also love the option to be able to create and edit custom programs for the kiln in the app itself.
Suggestions:
I'd like to see an estimated or actual time shown for when the current firing program will finish. Something like, "firing will complete at 11:43am."
I'd also love the option to be able to create and edit custom programs for the kiln in the app itself.
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Works Until You Pay
I liked the app, so after a couple of firings I decided to purchase the subscription. Now it is stuck on a previous firing and won’t update.
So So Basic
Seems that no investment has been made into developing a functional app for Bartlett’s controllers. But yet they want to charge a subscription so we can just monitor the temperature from afar…WOW!!!
A for your controllers Bartlett; F+ for your excuse of an app!!!
You shouldn’t have to be told how weak it is and what it is missing. You are one of the leaders in kiln controllers, get your $&!] together and put some real app developers on it and present a product that is worthy of charging a subscription for. You can do it!
A for your controllers Bartlett; F+ for your excuse of an app!!!
You shouldn’t have to be told how weak it is and what it is missing. You are one of the leaders in kiln controllers, get your $&!] together and put some real app developers on it and present a product that is worthy of charging a subscription for. You can do it!
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Response from developer
Hello - thank you for your feedback. You can still monitor from afar in the app without any payment. We are continuing to do development and highly value customer feedback as we prioritize our development. If you can email us at online at bartinst.com, we can set up time for a call to talk through specifics.
I want to like the app
Unfortunately, comparatively to the Skutt interface, this interface is pretty terrible. I have owned a SKUTT and never had an issue with the interface. Unfortunately, with the Genesis, it is so buggy and the new app updates are even worse. I do love my Cone Art but the engineers are developers that are working on this app really need to hire a UX because the interface is not built for those of us who are in the studio.
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Response from developer
Hello - thank you for your feedback. We are continuing to do development and highly value customer feedback as we roll out updates, including user interface. If you can email us at online at bartinst.com, we can set up time for a call to talk through specifics.
New version is great!
Thanks for the updates to your app. Celsius is working now and the times are reflected for our part of the world. Much friendlier and useful. :)
What am I paying for
I monitored my kiln just fine without paying but I thought if I pay I can do more but I can’t the app does not record firings nor does it anything it just shows you in real time what the kiln does
Like the other reviews say…
This app is so buggy and borderline useless. There was a new update recently that somehow made everything even worse - my kilns don’t even show up now and when I try to add them again, the app tells me they have already been added.
Not good if using celsius
The graphs do not accurately show the current temp in a firing. All axis are in celsius, but the current temp shown in green is in fahrenheit.
Works but could be so much better and useful
The app is nice to monitor what your kiln is doing in real time but it would be so much more helpful and useful if it recorded data from each firing so you can analyze what is and isn’t working and have a dataset for maintenance on your kiln. I would love to also see more control options through the app instead of having to go out to the control panel to make any adjustments.
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Response from developer
Hello - thank you for your input! We are working on adding more features and have some exciting updates coming soon. If you are interested in being a beta tester for upcoming features, please email us at online@bartinst.com. Thank you!
NOT WORTH IT!!!
Tons of glitches and not worth the cost for what you get!!
Buggy
The app keeps stalling and only fix is to delete and download again. It does not allow you to control or interact with your kiln. It simply provides status reports during firing and relays any error messages. It is good to be able to monitor the kion from another room but that is probably not worth the money
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Response from developer
We are sorry you've had problem with the app. If you could email us at online@bartinst.com so we can get specifics of what you're seeing, we are happy to prioritize any fixes. We have also made some updates recently and it may have fixed any issues you're seeing.
Log in screen black
The ap is malfunctioning with no update available. I get the title screen, then a fully black screen where my log in screen would be. It’s useless to me at the moment and my kiln is running.
No longer loads?
I can no longer login. After the Kiln App opens, the splash/load screen of the logo, the screen goes white and never loads to the login screen or anything.
