Fallen off a cliff
I can’t change teams, players… or rather, I can (but as soon as I close the app, everything has gone - including the game I just sat and statted).
I don’t know if there’s something better out there, but this has been going downhill since the move from the original version to “live” and has fallen right off a cliff since then.
Login
Bad support
Response from developer
Hi ChrisMcCaine, we have live chat available within the app in the "Info and Support" section. If outside of standard working hours you can reach us directly at support@hachisoft.com and we will respond within 24 hours. Please feel free to let us know how we can help you.
Great concept poorly done
Response from developer
Beth, sorry that we were not able to help you. We stand behind our product and have made some vast improvements. If you contact us at support@hachisoft.com we would be happy to refund the app purchase. We would also like to provide you beta access to our new StatTracker Live product that addresses many features.
Too hard to use
Response from developer
Hi VSB45 we would love any feedback you can provide us with how we can improve. Within the app it is possible to track as many or few of the stats as you wish. Most pages also have a "Tour" button that will take you through a quick trip around the screen with explanation on how things work. Please feel free to reach me at support@hachisoft.com.
Mostly good
Great potential but really buggy
That is the main issue, there are several other small UI/UX issues.
Response from developer
Hi Brandes Media, please check out some of the updates. Some great improvements have been made. This includes some quick substitution capabilities and substitution speed enhancements. If you have more feedback you would like to send us don't hesitate to reach us at support@hachisoft.com.
Kinda Weak
The app also has several UX problems, typical of programmer-driven designs. And there are a couple places where content bleeds off the page (e.g. player roster) and should be inside a scroll view instead.
Consult with a UI designer, fix those bugs, and this will be a decent app. But as-is, the price is too high for unfinished work.
Response from developer
Hi Oddioengineer, Please check out some of our latest updates. Many of these issues have been addressed. Would love for you to check them out. If you have any additional feedback we would love to hear it. We are always trying to improve. Please reach us at support@hachisoft.com.
Great app
Response from developer
Thanks for the kind words Bigchris. If you have not already, be sure to check out the updates to the app.
