Excellent Service!
My battery total kong. When I search this app,it’s really worth it because they so responsive and the changing time less than 30 minute. By the way this is my first purchase from this app and gonna be purchase next service and also recommended 👌
Best experience and customer service.
Best experience and customer service, 24/7 availability and helped me in various places, like today 30th November 2025 my car suddenly dies and won’t start, I called Bateriku support and send my location, few minutes after that their technician came and check the battery 🪫 already expired and change to a new battery 🔋 and tested everything all OK.
Fast support and service, you won’t regret choosing Bateriku. 🥰
Fast support and service, you won’t regret choosing Bateriku. 🥰
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Expensive battery
Charge you extra for the 18 months warranty, but the mileage warranty is the same as the standard mechanical shop warranty, which is 25k km. So what is the purpose for paying more?
Don’t ever choose the Astra brand, the battery died in less than a year, they refused to honor the warranty because I have hit the mileage warranty for more than 75km, just 75km. Heck if I go to mechanical shop for battery replacement, I’m sure they will replace it if it is less than a year. This will be my last battery replacement with Bateriku.
Don’t ever choose the Astra brand, the battery died in less than a year, they refused to honor the warranty because I have hit the mileage warranty for more than 75km, just 75km. Heck if I go to mechanical shop for battery replacement, I’m sure they will replace it if it is less than a year. This will be my last battery replacement with Bateriku.
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Worst Deliverable Service
Purchase different brand of battery but was sent with different brand once arrival. After less than 1 year of use of Astra battery drain out and was charge RM30 for inspection. After a month use back the battery still problem and call customer service and was inform will check and need to wait their technician arrive tomorrow morning where I called at 8:19PM. Refused to change their faulty battery instead. Dont use Bateriku as their customer service also very RUDE to deny their fault. Never recommend to my frienda and relative anymore since their bad service nowadays.
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P&P service (Prompt & Professional)
Been using Bateriku for more than 5years a very reliable service & professional. They would not change your bettery is you dont really need to, they will advise what is actual problem before opt for change of battery. This app (& service) will save your time & life!! Use it!!
Battery Replacement
First time using the apps. Easy to use the apps. Got a call from customer service confirming my order and location. More than half an hour waiting for the technician to come. Understandable because the technician called and told me no other technician working yesterday except him.
1 hour commitment is not met
They claimed the technician would arrive within an hour. However, after one hour, the status was still 'pending stock.' I called the helpline several times and finally got the technician's contact. To my surprise, he was on another job and asked for 15 more minutes. After 15 minutes had passed, he still wasn't here. I called again, and he said he was still on the other job and had asked a colleague to replace him. This situation has wasted nearly two hours of my time for nothing!
The technician could have informed me earlier and scheduled for another time.
The technician could have informed me earlier and scheduled for another time.
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Lifesaver... 👍👍👍👍👍
Battery replacement on-call via app covering the entire nation - what an ingenious idea! Efficient, inexpensive and professional service. Arrived within 10 minutes and all sorted out within 25. So professional that the technician re-checked everything, taking down the odometer reading (for warranty) before leaving. Can even pay with Credit Card/Boost/Tn’G/GrabPay. The despatched technician “Azrul” is truly professional, very attentive and remarkably courteous. Highly recommended. 👍👍👍👍👍❤️❤️❤️❤️❤️🙏🙏🙏🙏🙏
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High Recommended for your car battery service
Highly recommended. Providing good and quality car battery services… very reliable.
beware of the stock availability
unethical sales and marketing on the battery stock availability for certain good brands. The App will show u many battery brand and models for u to choose.
But after that the operator will called n give excuse say the good brand battery u chosen not available n hard sell u on their house brand battery.
if ask for refund need 14working days. insist to change other brand then only offer another local brand battery, which i believe is selling in cheaper price, but the operator will tell it is same price as the good (Germany) brand
But after that the operator will called n give excuse say the good brand battery u chosen not available n hard sell u on their house brand battery.
if ask for refund need 14working days. insist to change other brand then only offer another local brand battery, which i believe is selling in cheaper price, but the operator will tell it is same price as the good (Germany) brand
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Learn to be flexible
First technician came and check on the car battery, but the battery was at 100% (brand Varta). But on and off my car receive indicator saying battery low. So I assume is the battery’s problem. Finally the day has come, my car come to a complete stop, called and wait for the technician.
Finally he arrived, check on the battery and still it says 100%, according to technician, it’s their SOP they can’t proceed if it’s 100%, we negotiate for the past 30 mins just to ask him to use replacement battery to test. And so he compromise and surprisingly my car is alive.
Moral of the story, cut the SOP’s BS, attend your customer’s needs. This will greatly improve your customer’s satisfaction.
Finally he arrived, check on the battery and still it says 100%, according to technician, it’s their SOP they can’t proceed if it’s 100%, we negotiate for the past 30 mins just to ask him to use replacement battery to test. And so he compromise and surprisingly my car is alive.
Moral of the story, cut the SOP’s BS, attend your customer’s needs. This will greatly improve your customer’s satisfaction.
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Can improve more on Live chat
My first time using this service. Friendly Hero Great job very details about the replacement👌🏻Thanks brother razak keep it up the good work. Just wondering about the Live chat once you closed the chat the response only can be seen by email notification but cant reply it directly thru the apps when open it back. In my opinion, developer of the apps can improve the user experience more on the live chat function. The rest is just 👍
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Servis Cenggini 👍🏻👍🏻
Customer Service Responsive and Easy.
The provide immediate service when to change car battery. The Mechanic person also friendly and easy to talk to. Explains really well on reasons to change. They dont take more than 20 minutes to complete.
Highly recommended 👍🏻👍🏻
The provide immediate service when to change car battery. The Mechanic person also friendly and easy to talk to. Explains really well on reasons to change. They dont take more than 20 minutes to complete.
Highly recommended 👍🏻👍🏻
Exceptional service
Highly impressed with the exceptional service from Bateriku! From the swift hotline response to the prompt delivery and expert installation of the Myvi car battery, every step was handled with professionalism and efficiency. The thorough inspection of the new battery’s health and startup capabilities was truly commendable. Overall, a seamless and outstanding experience deserving of a solid 5-star rating. Highly recommended for their exceptional service!
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Excellent Service
After order via apps they will call you to make confirmation on the service order and ask details symptoms of you car problem.
The technician arrive early at the agreed location and first he will check the current battery condition. After installation of new battery, he will show you the battery reading at 100%. They also provide sticker to paste at your windscreen for easy reference.
The technician arrive early at the agreed location and first he will check the current battery condition. After installation of new battery, he will show you the battery reading at 100%. They also provide sticker to paste at your windscreen for easy reference.
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Very useful app
Bateriku is a very useful app. I needed to replace my battery, and booked a new one through the app. The technian came and examined the health of the old battery and provided all the relevant information for me to decide whether to replace it or not. Though the old battery was diagnosed to be quite healthy, I decided to replace it because it was already 2+ years old. The technician was very helpful and friendly. Keep up the good work, Bateriku!!!
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Change Battery
I called Saiful that I need a new Battery for my car and he replied and respond fast. The battery delivered within 10 minutes and together with his partner Khalidi. Both are very Professional and Has done a fantastic job. And now my car can move back to normal . Thanks to Both Saiful & Khalidi and they are awesome and Done a Great job.
A 5 🌟rating to them both!👏👏👏
A 5 🌟rating to them both!👏👏👏
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Battery Replacement
Customer service thru w/sapp & shoppee apps very responsive & helpful. The technician also very polite & patiently answered my question at site during changing my battery. Actually this is my 3rd times purchase bateriku for my car, service was good & the battery lifetime estimation also almost accurate. 3rd purchase already so what you guys expect? Of course I’m satisfied with the service. Pssttt let say you guys have not enough budget, just use shoppee pay later & acknowledge bateriku team via w/sapp so then they will arrange technician to your place. Service was pleasant, convenient & trustworthy. I am a happy customer & for sure would recommend Bateriku to my friends & families. May Bateriku always success & down to earth, and please stay honest like what u are now ok 🫶🏻🫶🏻🫶🏻
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Why I feel like I’m being trapped with your hard sales
Witin my range they said out of stock for the brand I purchased in which I believe is ridiculous, are you trying to push sales for your preferred brand? Should have update in the apps if the stock is not available then, moreover I have to pay more from initial purchased. A desperate call to change the battery make me agree to the stock their providing. To cancel refund will take up to 7days which make me more upset. My very first experience using bateriku and should be the last.
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Car battery replacement
The customer service very responsive when I made a call n he collected all the details and the delivery arrangement took less than an hour after the call was made. This was my first time with Bateriku. Thank you for your existence and assistance. May your business prosper in the years to come.
