Exceptional tool
Background App Refresh
Very useful
It’s only missing one thing.
I find myself having to make two watches per item because there isn’t a way to make the “max price” INCLUDE the shipping cost.
If the max price metric included shipping, I would drop a lot of false positive hope, and only get alerted for items that are below my “out the door” price.
Pleaaaaase consider the feature.
Does not do anything
Response from developer
Hello. Thank you for leaving your review. BayWatch alerts as new items are found. By default this will check every 3 hours. If you set a watch up and leave the app in the background, it will do this. If you keep opening the app (or leave it open on screen), then it will check again at that point, and reset the 3 hour window, so you will not get any alerts as they wouldn't be needed. Please do get in touch though, appsupport@progressconcepts.com and mention this review (or send via the email option in the app (which has diagnostics) and I will be happy to help.
No connection to your eBay account
Needs an update
Response from developer
Thank you for taking the time to leave your review. As mentioned in the news message I sent in the app, I am aware that when tapping Shop Now, if the eBay App is installed and opens, it just runs the search that is set up and doesn’t go to the item; however, if you remove the eBay app, and allow it to go straight to the eBay website, that works as expected. Please try deleting the eBay app and check that clicking through then launches the correct item on eBay via Safari. Once eBay resolve the issue with URLs opening incorrectly in their app, this should be resolved. (Sorry, this is an eBay side issue, and not one in BayWatch). Please reach out to me via the contact option in the app, or appsupport@progressconcepts.com and mention this review and I will help further. Note that I updated BayWatch whilst eBay resolve the issue with their app.
Problem
Response from developer
Thank you for taking the time to leave your review. As mentioned in the news message I sent in the app, I am aware that when tapping Shop Now, if the eBay App is installed and opens, it just runs the search that is set up and doesn’t go to the item; however, if you remove the eBay app, and allow it to go straight to the eBay website, that works as expected. Please try deleting the eBay app and check that clicking through then launches the correct item on eBay via Safari. Once eBay resolve the issue with URLs opening incorrectly in their app, this should be resolved. (Sorry, this is an eBay side issue, and not one in BayWatch). Please reach out to me via the contact option in the app, or appsupport@progressconcepts.com and mention this review and I will help further. Note that I updated BayWatch whilst eBay resolve the issue with their app.
Excellent customer support
Search is appalling
Response from developer
Hello Clive, I am sorry to hear that the search doesn't meet your needs. Perhaps you might reach out to me via email at appsupport@progressconcepts.com and mention this review, as well as what specifically your issues are, so that I could perhaps assist or look to improve. Further, you might like to take a look at the search operators that work within the app to help refine results: https://www.progressconcepts.com/help/baywatch/#ffs-tabbed-19. I look forward to hearing from you by email.
A brilliant app, a great timesaver and easy to use
Response from developer
Great to hear that BayWatch helps you find bargains! Thanks for taking the time to leave your kind review.
i love baywatch
Response from developer
Thank you for using BayWatch and for taking the time to leave your kind review.
Tolle App
Response from developer
Thank you for taking the time to leave your kind review. On expired auctions, this is something I am considering for the future. As for saving selected auctions you can 'watch' a specific auction. What are you looking for? Perhaps you could reach out to me via the contact option in the app, or appsupport@progressconcepts.com and mention this review. Thanks!
Paid for the Rapid Discovery and it didn't work
the best
Could use some improvements
Great app and even better customer service.
Response from developer
Thank you for taking the time to leave your kind review!
Won’t work
It’s good
Also, why are there no longer subscription options? It’s rather pricey, and it feels like I’m constantly paying due to the longest subscription being 3 months.
Response from developer
Thank you for taking the time to leave your review. In answer to your points: When you receive an alert, there has been a new item(s) found. If you open the app straight away, it is quite likely that whilst the notification has come through, the new items need to refresh on your device (this has become more prevalent in more recent versions of iOS, as the amount of time available for background processing can be less, generally as a result of frequent checks / number of searches, and also speed of internet). In this case, if you wait a few seconds, the data should refresh and any new items appear. The other scenario is items being listed being ended, either through the seller cancelling it, or it selling. This seems to happen a lot more for some searches than others, which leads me to think it is some form of automatic cancellation by eBay (perhaps spam listings?). On the subject of subscriptions, the price is in line with the previous pricing when an annual subscription was available, which I stopped due to API changes on the eBay side. I shall consider re-adding the longer subscriptions in the future, or perhaps switching to an auto-renewing subscription. Please would you reach out to me via the contact option on the Settings screen, or appsupport@progressconcepts.com and mention this review, as I would appreciate chatting to you about the options around the subscriptions ahead of my re-writing the app! Thanks, Neil.
Contact Support Button Does not Work. How to backup?
I am really enjoying this app and love all of the specific search details it allows you to input. I’m paying for the premium service for 15 min searches. Totally worth it. However, I’m trying to find a way to backup my searches so I don’t end up losing them if I lose my phone or need to reinstall app. I have nearly a hundred searches and losing them would be devastating due to the amount of time and research I’ve put in them for my business. When trying to contact support within app I click the button in the settings but it does nothing. Not sure how to get in touch with support to find out if it is possible to backup searches.
Response from developer
Thank you for taking the time to leave your kind review, and also for reaching out to me. Glad that you find BayWatch so useful.
