
About
Manage retail store visits, merchandising objectives, and photo documentation from your mobile device. Plan routes, track progress on tasks like price checks, and capture images directly within the app. Supports offline functionality and enterprise-level security.
What's New in BBI Retail
1.12
October 30, 2026
Fixed photos that stopped uploading when the phone was locked during a sync ("No refresh token available for Graph token exchange"). Photos still waiting will retry automatically after this update.
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FAQ
What is BBI Retail used for?
BBI Retail is a field operations app for BBI merchandisers. It allows users to search for stores, plan visits, complete merchandising objectives, and capture photos directly from their iPad or iPhone.
Can BBI Retail be used without an internet connection?
Yes, BBI Retail offers offline support. Operations queue automatically and sync when connectivity returns, ensuring you never lose work in the field, even with poor signal.
How does BBI Retail handle store data?
You can search over 10,000 retail locations by name, store number, or proximity. The app also allows you to schedule visits and navigate to stores with one tap.
What kind of merchandising objectives can be tracked in BBI Retail?
Users can view assigned objectives for each store visit, including shelf price checks, photo documentation, and seasonal promotions. Progress can be tracked and objectives marked as complete.
Is BBI Retail secure?
BBI Retail uses enterprise security, authenticating through Microsoft Entra ID with your corporate account. All data is stored securely within your organization's Microsoft 365 environment, with no consumer accounts or third-party data sharing.
What devices does BBI Retail support?
BBI Retail is built for iPad and also works on iPhone. It is available for free download.
How often is BBI Retail updated?
The latest version of BBI Retail is 1.12, which was last updated on October 30, 2026. This indicates a relatively frequent update cycle.
What is the user sentiment for BBI Retail?
Based on the available data, BBI Retail has a perfect rating of 5.0 stars from 1 rating, suggesting a highly positive initial user experience.



