BBK Mobile appears to be a legitimate app. The AppsHunter Legitimacy Score for BBK Mobile is 95 out of 100 points across 7 verification signals from App Store and developer data.

BBK Mobile User Reviews

Name: BBK Mobile
Rating: 3.7 (220 reviews)

BBK Mobile

BBK

💰 Finance

Customer Experience

Positive experience7.4% of reviews

Neutral7.4% of reviews

Negative experience85.2% of reviews

~ Based on 27 written reviews from the US App Store.

Is BBK Mobile Safe?

BBK Mobile appears mostly safe based on user ratings. AppsHunter Safety Score for BBK Mobile is 74/100.

This assessment is based on 220 user ratings, with an App Store average of 3.7/5.

Safety Analysis

68.2% of ratings point to a safe experience

2.3% of ratings suggest some concerns

29.5% of ratings point to a risky experience

~ Based on 220 App Store ratings for BBK Mobile.

Is BBK Mobile Legit?

BBK Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for BBK Mobile is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Best bank ever

Highly recommended

S1971S

a month ago

Response from developer

Good day, thank you for contacting BBK. We truly value your feedback, and we are always committed to providing the exceptional service our customers deserve. Thank you for being a valued part of the BBK family.

Worse app ever

It’s one of the worse apps ever

Nandhaz9

2 months ago

Response from developer

Good day, thank you for contacting BBK. We apologize for any inconvenience. We assure you that all your opinions are important to us and contribute to improving our services. We truly value your feedback, as every complaint and concern helps us improve our services and enhance our customers' experience.

Can’t even login

Literally requires doing a handstand just to login

Chaoticaa

2 months ago

Why limited to use in Bahrain only?!

Everytime i try to use this app while out of Bahrain, the app doesn’t work. Whyyy??? Its so annoying and inconvenient. Being raising this issue since years but nothing done about it.

Aamer27

5 months ago

Response from developer

Good day, thank you for contacting BBK. We apologize for any inconvenience. We assure you that all your opinions are important to us and contribute to improving our services. Kindly contact us on +97317207777 to check the issue.

Not working

Horrible application has not been working for several months, maybe even years.

Moe24444

8 months ago

Response from developer

Hello! Thank you for contacting BBK. Kindly contact our call center on 17207777 to check the issue you are facing, and the team will be glad to assist you.

Does not work

HSBC customer forced to transfer over, this app simply does not work. Attempted to verify CPR many times and it just refuses to do the job.

Comfortably Numb again

9 months ago

Not up to expectations BBK !

Dear developers kindly look into the reason behind the app failing to start. I have to start & close the app several times until if am too lucky it will start and give the credentials page; otherwise most of the time it goes to blank blue screen only. This is very frustrating.!!!

Yello addict

a year ago

Response from developer

Good day, thank you for contacting BBK. We assure you that all your opinions are important to us and it contributes to improving our applications

برنامج سيء وبطيء

يحتاج إلى تحديث وتطوير

Bo-rashidz

a year ago

Me

Zero rating

Road4222

a year ago

Developer mode

The app can’t be used while developer mode is active in the name of “security”, meanwhile account passwords are 8 numerical digits. Is this a joke?

.14829

a year ago

Response from developer

Thank you for your feedback and we will raise your comments to the concerned department. The Dual-Factor Authentication is not available for the new application as the OTP method is used for logging in and setting the device. It is also implemented for other transactions and processes such as approving the beneficiaries and conducting transfers.

Can’t Register, Horrible and Annoying

As if the Bank employees weren’t bad enough, even their application is just as bad. I can’t even register myself on the application. I am trying to open a bank account under BBK. I’ve tried to do so but the application redirects me to a website where I have to create my ePin. And no matter whatever random set of numbers I enter, the website says it doesn’t meet the requirements. It should be easy to open a bank account but this application just makes it more difficult to do such a simple task. What’s the point of the mobile application even. As if the UI wasn’t horrible enough.

_mahmood.21

a year ago

Response from developer

Good day, thank you for contacting BBK. We apologize for any inconvenience. We assure you that all your opinions are important to us and it contributes to improving our services.

User can’t create an account

There is not a single way on earth for new users of this app to create an account. It is concerning how a bank this big can’t even create a Banking app

AliAlaali_

2 years ago

Response from developer

Hello, we apologize for any inconvenience; please provide us with more details in regards to the issue that you are facing.

Glitch

Unable to add my card to apple pay because the page doesn’t load

Tata123!

2 years ago

…

Cant even log in. Says i have too many attempts. So it was temporarily closed. After an hour it’s the same.

yasminaraad

3 years ago

App not working

Wont load the homepage to login even. Just a blank blue screen everytime i try to open it, on wifi on 5G in bahrain in saudi, same result. Nothing…
Update:
The bank just sent an sms text to update the app. I did, and it still doesnt work

Saleem Boumaroun

4 years ago

App refuses to open

I have no idea if this was because of the previous update or not, but the app refuses to app on my phone now. I haven’t used it for around 3 months, but whenever I open the application the screen is blue the whole time and wouldn’t go into the login screen or anything. Disconnecting my internet shows an error page with a reload button but that doesn’t change anything. Can we get a fix for this? I can’t transfer money from my debit card at this rate.

Abdullah Owun

4 years ago

Total waste

BBK already had a top fully functional app. Why replace it and a launch a new app that is not ready. It keeps crashing all the time. A connection issue is present all the time not to mention the previous layout of the app was more user friendly.

Drshammasi

4 years ago

App crashes when attempting to transfer

Since this “new app” came online and you are no longer able to use the old one, I am only able to log in and see my account. When attempting to make a transfer, I select the recipient and confirm, then the app crashes and closes. Every Time. It is no use if you cannot use it.

BAHUSER1

4 years ago

Bad UX

Although this is better than the old app, the UX and animations are a disaster on this app. Also, when are we getting proper 2FA?

.14829

4 years ago

Response from developer

Worst update ever!

So all of a sudden the old app is changed into this piece off none sense that doesn’t let me log in.
I go all the way to the bank only to be informed that GCC citizens are locked out of e-banking until NO further notice. What’s the solution, I ask? All I get back are empty stares!!!!!! Livid!!!!
Worst update ever!

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