BBK Mobile User Reviews

Customer Experience

Positive experience6.9% of reviews
Neutral6.9% of reviews
Negative experience86.2% of reviews

~ Based on 29 written reviews from the US App Store.

Is BBK Mobile Safe?

BBK Mobile appears mostly safe based on user ratings. AppsHunter Safety Score for BBK Mobile is 74/100.

This assessment is based on 220 user ratings, with an App Store average of 3.7/5.

Safety Analysis

68.2% of ratings point to a safe experience
2.3% of ratings suggest some concerns
29.5% of ratings point to a risky experience

~ Based on 220 App Store ratings for BBK Mobile.

Is BBK Mobile Legit?

BBK Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for BBK Mobile is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst bank

the worst application i ever used

حدث خطأ في الاتصال

دائما تظهر لي مشكلة في الاتصال لا يمكن تحويل الاموال مع ان التطبيق محدث إلى آخر إصدار

Best bank ever

Highly recommended

Worse app ever

It’s one of the worse apps ever

Can’t even login

Literally requires doing a handstand just to login

Why limited to use in Bahrain only?!

Everytime i try to use this app while out of Bahrain, the app doesn’t work. Whyyy??? Its so annoying and inconvenient. Being raising this issue since years but nothing done about it.

Not working

Horrible application has not been working for several months, maybe even years.

Does not work

HSBC customer forced to transfer over, this app simply does not work. Attempted to verify CPR many times and it just refuses to do the job.

Not up to expectations BBK !

Dear developers kindly look into the reason behind the app failing to start. I have to start & close the app several times until if am too lucky it will start and give the credentials page; otherwise most of the time it goes to blank blue screen only. This is very frustrating.!!!

برنامج سيء وبطيء

يحتاج إلى تحديث وتطوير

Me

Zero rating

Developer mode

The app can’t be used while developer mode is active in the name of “security”, meanwhile account passwords are 8 numerical digits. Is this a joke?

Can’t Register, Horrible and Annoying

As if the Bank employees weren’t bad enough, even their application is just as bad. I can’t even register myself on the application. I am trying to open a bank account under BBK. I’ve tried to do so but the application redirects me to a website where I have to create my ePin. And no matter whatever random set of numbers I enter, the website says it doesn’t meet the requirements. It should be easy to open a bank account but this application just makes it more difficult to do such a simple task. What’s the point of the mobile application even. As if the UI wasn’t horrible enough.
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User can’t create an account

There is not a single way on earth for new users of this app to create an account. It is concerning how a bank this big can’t even create a Banking app

Glitch

Unable to add my card to apple pay because the page doesn’t load

Cant even log in. Says i have too many attempts. So it was temporarily closed. After an hour it’s the same.

App not working

Wont load the homepage to login even. Just a blank blue screen everytime i try to open it, on wifi on 5G in bahrain in saudi, same result. Nothing…
Update:
The bank just sent an sms text to update the app. I did, and it still doesnt work

App refuses to open

I have no idea if this was because of the previous update or not, but the app refuses to app on my phone now. I haven’t used it for around 3 months, but whenever I open the application the screen is blue the whole time and wouldn’t go into the login screen or anything. Disconnecting my internet shows an error page with a reload button but that doesn’t change anything. Can we get a fix for this? I can’t transfer money from my debit card at this rate.
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Total waste

BBK already had a top fully functional app. Why replace it and a launch a new app that is not ready. It keeps crashing all the time. A connection issue is present all the time not to mention the previous layout of the app was more user friendly.

App crashes when attempting to transfer

Since this “new app” came online and you are no longer able to use the old one, I am only able to log in and see my account. When attempting to make a transfer, I select the recipient and confirm, then the app crashes and closes. Every Time. It is no use if you cannot use it.