BC Family User Reviews

BC Family
BC Family
Beacon Mobility Corp.

Customer Experience

Positive experience26.8% of reviews
Neutral12.2% of reviews
Negative experience61.0% of reviews

~ Based on 41 written reviews from the US App Store.

Is BC Family Safe?

BC Family appears mostly safe based on user ratings. AppsHunter Safety Score for BC Family is 82/100.

This assessment is based on 739 user ratings, with an App Store average of 4.1/5.

Safety Analysis

76.9% of ratings point to a safe experience
4.5% of ratings suggest some concerns
18.7% of ratings point to a risky experience

~ Based on 739 App Store ratings for BC Family.

Is BC Family Legit?

BC Family appears to be a legitimate app. AppsHunter Legitimacy Score for BC Family is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Peace of Mind, Right on the Map

Really useful app for keeping track of the school bus. Being able to see where the bus is and get updates makes mornings and afternoons much easier and gives parents extra peace of mind. overall it does what it’s supposed to do well.

Glitchy at best

Very glitchy. Half the time doesn’t show the bus. The other time the bus doesn’t have a gos to track anyways. Very hit or miss. Mostly hit.

Glitchy

Glitchy app, one minute the bus is near, next it’s elsewhere causing us to almost miss the bus. To track your bus, you have to expand your radius up to 2 miles. And it’ll only be visible when it’s in the circle. Not very intuitive compare to FirstView app.

Awful App

I had to email the school when I downloaded because the bus list didn’t populate even though the info was entered correctly. The layout and interface is poorly designed—it looks like you have 2 bus entires for each single bus. The buses now don’t show up now and have to wait for IT help. The most infuriating part is the auto-recenter/zoom when I try and zoom in to find the detail on the route. Insanely frustrating.
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Horrible app

Rarely ever notifies me when bus is close no matter how many times I change the distance of the zone. Wish the school used first view app still.

Terrible

App sucks. Not tracking the bus. Not notifying me. Kid missed the bus had to drive 40 mins there and back

Trash

Barely ever shows correct location and usually just gets stuck showing the bus’ garage location.

There’s no way to change home address once initially set.

Time

The Doesn’t Update You Correctly And in A Timely Matter

Bus

The gps goes out in certain areas

Not very good

Not very accurate takes a long time to load the next routes if you have multiple buses also shows them far and days within home area

Notifications

Slow to notify and not all options show up, edit/delete buttons do not show for me. Maybe it’s not capable either my iPhone. Not sure the reason!! I also can’t edit the times for it to notify me, and I have to be in the app to get them, I don’t get alerted by text or anything, and I can’t put in my email.
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Tracker rarely works

The tracker rarely works when needed. Sometimes it will work for a minute then the bus icon disappears from the map leaving the app useless.

Good

It actually really helps my child knowing her buses near and it’s really sweet and I think you should get it because it helps your child know where her buses is and this bus company is really good

Horribly app

Can’t even see where the bus actually is, constantly refreshing screens zooms out. Only allowed a radius.

Locates bus but annoys constantly

It checks the box for bus location, but the annoying bugs make it clear this isn’t a business priority.

My guess is that they had an intern or family member develop the app. They may fix the bugs this coming summer depending on availability and skill gains of the intern.

Not like a GPS

The radius is too large to pinpoint exactly where the bus is located on the map

On and off

One day work one day doesn’t. How can you trust an app if they don’t work consistently. I don’t know why school spend tons of money for this garbage.

Buses

You can’t change the time to see where the bus is when it is running late

Ok Bus App

App has less downtime than others. I really wish it had bus location timestamps. It is an important piece of data to tell if tool is accurate.

Also, UI has wasted space and constantly zooms out as app refreshes.

Lastly, AM window closes too early on two hour delays and you can no longer see the bus. That may be a district setup thing though.
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Needs audible notifications

Recent updates have improved reliability, but still misses notifications occasionally. Needs an audio notification so I don’t have to keep checking the app (I use an Alexa reminder to check the app). Changes/delays to the bus route should come via push notification too. Overall, it gets the job done.
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