Unhelpful for outages
Downloaded in the hope it would work better for reporting and monitoring outages than the glitchy, poorly-designed outage section of the website. Alas, it doesn’t.
Although the app immediately recognises, from my account, where I am, it shows a map with no outages and says that “We’re not currently aware of any outages at [this location].” That’s while the BC Hydro website shows the current outage, its boundaries, and some info about it.
Most functionality seems to take you back to the website, rather than happening in the app.
And what would be really helpful would be being able to sign up for real-time notifications about outages that affect me. But no.
Hope this is just the beginning.
Although the app immediately recognises, from my account, where I am, it shows a map with no outages and says that “We’re not currently aware of any outages at [this location].” That’s while the BC Hydro website shows the current outage, its boundaries, and some info about it.
Most functionality seems to take you back to the website, rather than happening in the app.
And what would be really helpful would be being able to sign up for real-time notifications about outages that affect me. But no.
Hope this is just the beginning.
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Response from developer
Hi there, thanks for the feedback. We're continuing to expand our app with new features and enhancements over time, and your feedback helps inform where we focus next.
Very basic viewer application only
The app's current functionality is quite limited, serving primarily as a platform for viewing information. Leading utility apps, such as those offered by Telus and Rogers, provide customers with a range of self-service options, including bill payments, payment arrangements, EPP enrollment, and automatic payment setup.
Enhancing the app with these types of features would significantly improve the user experience and increase its overall value and adoption.
Enhancing the app with these types of features would significantly improve the user experience and increase its overall value and adoption.
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Response from developer
Thanks for the feedback. We'll pass this on to our team to consider for future updates.
Well made
Very useful app! Kudos to the team behind it. Keep up the great work!
So good
Happy this is available! Makes life a bit easier.
Great for Peak Saver
Love the daily graph to see how much my ev charger is using, Peak Saver is much easier to see events and $$ I can earn!!
Great app
This is a substantial upgrade. Very easy to use.
This is awesome!
It’s great to be able to check my electricity use, and check my Team Power Smart progress!
Great
Great application, really user friendly