Poor Banking App
I’ve had several Credit Unions over the last few years, but always been a BDCU member; however, this app is very outdated. Why do we have to put in a passcode to make a transfer if I’ve already logged in? Half the time the app gives me an error and says call the CU. All the other CU apps I’ve used have been up to date with easy to use features, but this app just doesn’t cut it. Too bad the CU won’t spend money to give us an app that is functional, has easy to use features, and is reliable and user friendly.
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The new upgrade made my phone obsolete
The latest and greatest version of this app made my phone incapable to use with it. Granted, I still use an iPhone 6. It’s a total bummer because I used the app daily. I wish it would still operate with the previous version.
BDCU app has a problem.
Fix the app you created. There is no reason why I, as the customer can’t access my account with your lame excuse message that says Attention: We are unable to validate your information. Please try again or check that your login credentials are set up correctly in online banking. Please contact us if problems continue. You are not open 24/7. So how is the customer supposed to contact you when you’re not open?
I should be aloud to check my account when I want and when ever I want. This happens way too often and needs to be fixed. You need a better reason than the message at the top.
Why inform the customer with Attention: We are unable to have you access your account at the time, do to high maintenance. Please come back and check back later in (x amount of time) Thank you for your cooperation.
Instead you’re just wasting my time for no reason at all. I’d appreciate if this was not a problem and this will be resolved soon. I should not have to be strict of when I, as the customer can check my account.
Thank you
I should be aloud to check my account when I want and when ever I want. This happens way too often and needs to be fixed. You need a better reason than the message at the top.
Why inform the customer with Attention: We are unable to have you access your account at the time, do to high maintenance. Please come back and check back later in (x amount of time) Thank you for your cooperation.
Instead you’re just wasting my time for no reason at all. I’d appreciate if this was not a problem and this will be resolved soon. I should not have to be strict of when I, as the customer can check my account.
Thank you
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Great app
Great mobile banking app with the updates.
What happened?
When iOS 16.4 was installed, the BDCU app stopped working.
Online banking
I love online banking. It makes my life so much easier!
Thank
Love it
Awesome
The only place to do banking in Boulder City. Wonderful, helpful employees, always friendly.
Not Quite Yet
It is a reasonably good app. But in the iPad app there is no way to get to the card control app. The link is there in the iPhone app, but not in the iPad version.
Always getting better
BDCU has always been far above any financial institution in Nevada. Bank or Credit Union- they are constantly striving to add additional technology and benefits for members. So many great new features on the APP. I use it multiple times per day.
Boulder Dam is Wonderful!!!
The app is ok, but the Credit Union is Fabulous!!! Safety, Courtesy, Caring. All the extras which shouldn’t be!!!
Request for Password on Mobile Apps
It’s distracting when it requests password when u’ve already logged in was Print ID
I love the credit union
Personal service and always helpful
The Review above me is total horsebull
The Review written previously to this review is complete and utter licorice jelly beans. They complained about the app asking security questions that they didn't have set up....so maybe you should go set up your security questions which takes no longer than 5 minutes on iPhone you downloaded the app on. Secondly, doesn't it make sense that a bank would need to ask security questions in order to give private info about your account and money? I mean please correct me if I'm wrong but I'm sure even a caveman would understand that. Thirdly the app has worked wonders for me and is extremely convenient. It's quick, Organized, and most of all SIMPLE. By the way, it's a free app, so don't expect it to cook your food just the way you want it or for it to nurture your pipe hole oh so tenderly. Great job BDCU. I love this app and will continue to use for as long as I have an account with you. Yours truly and respectfully, Chris Pratt
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Very Useless!
This app is of no use at all. When I tried to log in, it wanted to ask me security questions that i DO NOT have set up for my account. And after about 10 questions, it was starting to ask me the same questions AGAIN!
