Can't login
What a joke. Paying $12 a pk and they can't even have a working app?
Don’t WORK
App don’t work. That’s it.
Horrible
Can’t even login it. Even tried resetting my password and still nothing. It loads and loads and nothing happens. All the error code says is no connection when I have 5G high speed internet. Won’t be buying Marlboros anymore absolutely ridiculous
Trash
I can’t even log in! You would think that with as much money as this company makes they would have a decent app!
Bad service
This is quite possibly the worst app I’ve ever tried to utilize. If they gave you the option for zero stars, I would absolutely pick that you can’t log into your account. It won’t let you pass green. You never ever get to use any of the coupons because it won’t let you get to them, this whole app is a scam and a fraud
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lazyyyyy
7 YRS w out an update?? 🥴 willddd. i'm in a FAITHFUL marriage w marlboro blks an i dont necessarily "love" the shortcut "app icon" for the website bc of slow access no matter how reliable service is in the area, but when u prompt EVERY customer to download the app, an no one. literally. EVER. can get past the login due to lazy multibillionairs slackin on the servers systems, too busy pocketin cash. jus as lil effort as to simply ✨hire✨ someone to do it for ya. oh. wait... u'd have to pay them for their labor lmfaoo. this is tragic fr
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Bad
I can not get into the app to get coupons. I’ve tried deleting and reinstalling. Still goes to server error. Why have a app for coupons if it doesn’t work.
Internal error
Like everyone else can’t even get past log in. What’s the point in having a app that doesn’t work?
App doesn’t work
You can’t get past log in I can’t just hold on to all these codes til god knows when yall will ever fix it
Stopped working
App was working good and now it will not log me in anymore. Have to log in through the web.
Can’t log in or reset password
Gave up
Hey Marlboro
You need to fix this app! You are getting a lot of negative comments here.
App not working
Internal server failure
App doesn’t work
Just get an internal servor error message and that’s it.
Doesn’t work on my iPhone
They need me to buy more smokes. I guess 30 years of loyalty wasn’t enough for a more than a dollar coupon for a disabled veteran . Shame guys
Bad
Gives server error when logging in. Never logs in. If it isn’t going to work, fine. I’ve used the website forever and don’t mind, but I downloaded the app because every time i log in online it pops up at the bottom offering the app so I finally just got the app only to have it not work. Don’t advertise the app if it clearly doesn’t work.
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New Marlboro app.
I can’t get it to work. The old app worked fine on my IPhone. This new version (BE) is hard to navigate and doesn’t work. I was recently going to Marlboro.com and entering the codes but as of today 7/5/2023 that site is down. Luckily I redeemed all of my points before the issue occurred. I’ll check back in the near future and see if they improved/repaired the app.
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Really Mad!!
Why did y’all shut down the MHQ app I’ve been using it for years entering codes! This is really making me angry!!
Terrible App
The app doesn’t work. I have never been able to get into the app since I downloaded it years ago.
Marlboro needs to fix this problem.
Marlboro needs to fix this problem.
Does not work at all
You can’t even log in. Every time you try it says it can’t complete action because of an internal server error
