Review
I miss Bank RI. Their online services used to be quicker and more up to date. If I look at my account on my phone, it is always 3-4 days behind. The name “Beacon” says nothing to me. Is it”Be a con?” That’s what it sounds like. If it weren’t for the pleasant, competent staff at my branch, I would transfer my banking to Bank Newport. That rings Rhode Island.
Beacon and eggs anyone?
Beacon and eggs anyone?
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Adding requirements without letting us knowing
Couldn’t get into either of my accounts today because you added a double verification without letting us know this in advance and it made things very difficult
Success
First time using mobile deposit and it actually worked!!!
Activity alerts are useless
I have notifications set up for every attempted purchase, yet they come through rapidfire ONLY when I open the app. This is completely useless for fraud prevention and needs to be addressed.
Moving banks soon
App moves very slow
Opportunity for improvement
I enjoy using the app. Would love to be able to see a list of scheduled payments. Unless i am missing the functionality already an available to me, I am unable to determine what payments i have already scheduled.
App crashing
Havnt been able to open this app in a week to access my acounts, everytime I hit the app it crashes immediately not even letting me log in.
Out of state activity
Please add within the app the ability to note when traveling out of state for notification to the bank to protect account security
Bankri had this functionality
Bankri had this functionality
Crashes every single time
This app is useless if it doesn’t open, which it does not. It crashes every time I try to open it.
From the board to the branch
From the boardroom to the local branches, beacon bank is the real deal when it comes to community.
New to me!
I just started online banking and making deposits. It’s so easy and quick!! I love it!
Unable to label transactions
In a previous version of this app, before Berkshire Bank became Beacon Bank, I was able to label transactions, such as money transfers between accounts. However this feature appears to be missing in the current version which is unfortunate as I relied on it.
Broken
Cant open app as of a few days ago. Weird log in issues surrounding Face ID. Sad for a banking app.
Adding notes to transfers
In the previous app, you could add notes when you initiated a transfer. Now you have to make the transfer, wait a day or two for it to fully process, and the go back and add the notes to be the from and the to accounts. This is very frustrating.
Excellent app
Mixed banking super easy and the light out is easy to follow
Brookline Bank
The Brookline Bank app was much better and user friendly.
Confusing layout
it is annoying that under deposits i can't see the name of the Zelle depositer
App
A small bank like BankRI had an amazing app where we could access all our accounts, both personal and business lines of credit, money market account savings, etc. Beacon Bank app does not allow us to have the personal account on it because it’s the same email address which is ridiculous and I am so frustrated I cannot wait to change banks.
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Hidden Joke
There’s an option to enable Face ID in the app. You tap it, it verifies the Face ID, tells you it’s enabled. When you go to sign back in, you have to enter your password, every time!!! It’s a funny little inside joke the developers put in there! It’s annoying, and it makes me want to switch banks (as this is the 4th time mines been bought and sold), but it’s hilarious!
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This bank sucks
Deposits and transactions are inconsistent, they’re not the correct dates and they keep fraudulently overdrafting my account because of this issue and will not give me a refund even though I gave them receipts of my deposits and withdrawals clearly showing I had money in my account.
