Beacon Credit Union User Reviews

What users say

Top reviews

What a joke

One of the worst banking systems I have ever been involved with. Constantly locked out especially on the weekend, the only reason still with them is because I can’t find nobody to match my interest rate on my mortgage.

Fast balance

I don’t know why, but I have an iPhone 14. I have the app. I’ve tried a lot of different things, but the fast balance works. Very little I have to keep logging in so I don’t know what’s going on with the fast balance feature it used to work fine

Face ID

It is very hard for me to figure out how to get my face ID working again.

Unreliable

Biometric forgets, signs you out and forgets your information daily, notification automatically turn off, gives an error message weekly…

Wildly unreliable. Which is the worst thing a BANKING app could be.

Two Decades of Excellence

Our family has banked with Beacon for more than twenty years for both personal and business. Beacon has been our go-to for auto, home and business loans, as well. The interest rates are the lowest anywhere. We’ve never had an issue with them. All inquiries, transactions, and communication is handled promptly, professionally and kindly. We highly recommend Beacon CU!
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Terrible

It constantly crashes you have to log in 3 times to get it to work. Face ID never works and when it does they make change you password 2 days later negating the convenience of Face ID.

Impressed

Just transferred to my operating line the first time and it was so easy. Huge help to my cash flow. Thank you, Beacon

Beacon mobile app

Love this app

Awesome app!

Love love love this app!

Warsaw Branch Emoyees

One of my favorite places to enter. Top
Notch customer service. I never use the drive through anymore because I love seeing all their faces.

Questions

App always ask for verification when logging in…have to constantly update passwords like we don’t already have 1000 other unique passwords to change every 30 days. Stop this nonsense

On line use

I find the new on line use more steps and difficult to know what to do.

John Diener

Alright

Alright

Not a fan

Not a fan of now having to turn my iPad sideways to do a transaction.
Also not a fan that my fingerprint ID never works to sign into my accounts.
But Iam a fan of the convenience of transferring money to my different account from the comforts of my home.

Supposed update!

I had just logged into my account on Tuesday! Now at almost 2:00 am on Wednesday it’s saying there is an update! But it’s not updating the Beacon Credit Union app! It takes me to intuit credit karma app! Please get this issue fixed! I’m so over it

App works pretty good

Generally easy to maneuver through the app. I wish you could go back farther on the phone app I’m diamonds. I want to go one year back and it only let me go about six months back. But all in all it works pretty good. Works better than the teachers credit union app.

transactions note

There needs to be a way of adding a note to each transaction.

Great job

Great job

Great Banking, Subpar UI

Although Beacon is a great Credit Union, their app is definitely less than what it could be. App navigation is very clunky and laggy.

So easy to use!

I love this app! It only takes a minute to get the information I need. I actually think it takes less than a minute to do everything I need including transferring funds and anything else. I think it is exceptional.