DO NOT BUY
Spent over an hour trying to connect my “Smart Controller” only to have it connect to my neighbors…. So now I can open and close my neighbors garage but not my own.
Thing is a complete waste of money and honestly a security issue! I now have to sit on the phone with them to remove my neighbors garage from the app.
Do not buy unless you want to give random people the ability to open and close your garage door!
AVOID AT ALL COST… Get yourself a My Q instead for $30.
Response from developer
Thank you for sharing your feedback. We're sorry to hear about the experience you had during setup and the concerns regarding the connection and security of your garage door. We understand the seriousness of this issue and appreciate you bringing it to our attention. We'll take your comments into consideration and work on improvements for a future update. Thank you for helping us improve Beam Home.
IOS Watch complication
Really Good
Response from developer
We really appreciate you taking the time to share your experience — it means a lot to our team.
Great App
app is a joke
Stopped working
Tried deleting and reinstalling. Now it won’t let us login. Tried resetting password, fails to send a reset link. Nothing on the app is working. Deadend no matter what you try.
Response from developer
Thank you for sharing your feedback. We're sorry to hear about the issues you've experienced with the Beam Home app, including login difficulties and being unable to control your garage door through the app. We understand how frustrating it can be when the app does not work as expected. We'll take your comments into consideration and work on improvements for a future update. Thank you for bringing this to our attention and helping us improve Beam Home.
Terrible with Terrible C/S
Response from developer
We understand your concerns and appreciate you bringing them to our attention. We'll take your comments into consideration and work on improving these areas for a future update. Thank you for helping us make Beam Home better.
More hassle than it’s worth
One day wonder
No working
Junk
waste of money and not worth to buy it
Response from developer
Thank you for sharing your feedback. We're sorry to hear about the issues you've experienced with controller errors, door sensor battery life, and the lack of Apple HomeKit support. We understand your concerns and appreciate you bringing these areas to our attention. We'll take your comments into consideration and work on improvements for a future update. Thank you for helping us improve Beam Home.
Worst app
Response from developer
Thank you for sharing your feedback. We're sorry to hear about the issues you've experienced with battery life, app reliability, available features, and the update process. We understand your frustration and appreciate you taking the time to share these concerns with us. We'll take your comments into consideration and work on improvements for a future update. Thank you for helping us improve Beam Home.
Stop sending notification on new app version
Great Product
Response from developer
Thank you for being such a loyal user through the years — from Garageio to Beam Home! We're really glad the transition and installation went smoothly for you. We also appreciate you flagging the battery life concern; that kind of feedback helps us keep improving the product. Thanks again for sticking with us, and please don't hesitate to reach out if you ever need any support!
Problema
Always breaks. Locks you out.
Response from developer
Thank you for taking the time to share your feedback. We're sorry to hear about the issues you've experienced with battery life, sensor pairing, and reliability. We appreciate your loyalty and understand your frustration. We'll take your comments into consideration and continue working on improvements to provide a better experience in a future update. Thank you for bringing these concerns to our attention.
Complete Garbage that will leave you locked out
I wish I could say the same about this device, but I’ve had nothing but problems since installing it this summer.
There were problems with the first sensor which would stop working when the battery level got to 65% - which would happen within just a few weeks. After a few chats with support (someone in Mexico that would have to call you), they sent me a new sensor. It’s only been slightly better since then, although the sensor still chews through batteries.
Now, I occasionally get a message that states “there have been too many failed open/close attempts, please push the button on the wall”.
So, this morning, I use the app to close the door and try to open it 2min later and get the message above. Yet now I’m locked out of my house.
I hope everyone reads this BEFORE buying this piece of junk. Find something better.
Response from developer
Thank you for sharing your feedback. We're sorry to hear about the issues you've experienced with the sensor, battery life, error messages, and overall reliability of your Beam Home experience. We understand your frustration, especially after being a long-time Garageio customer, and we appreciate you taking the time to share these details. We'll take your comments into consideration and work on improvements for a future update. Thank you for bringing these concerns to our attention and helping us improve Beam Home.
Do not buy this product/app
Your controller has been disabled due to too many talled closes. lo re-enable, please close the door using the wall control.
Response from developer
Thank you for sharing your feedback. We're sorry to hear about the repeated issues you've experienced with the controller becoming disabled and preventing you from opening your garage door. We understand how frustrating and inconvenient this can be, especially after transitioning from Garageio. We appreciate you bringing these concerns to our attention, and we'll take your comments into consideration and work on improvements for a future update. Thank you for helping us improve Beam Home.
