Bee User Reviews

Customer Experience

Positive experience8.3% of reviews
Neutral0.0% of reviews
Negative experience91.7% of reviews

~ Based on 12 written reviews from the US App Store.

Is Bee Safe?

Not enough ratings yet to assess Bee.

Is Bee Legit?

Bee-line ParaTransit appears to be a legitimate app. AppsHunter Legitimacy Score for Bee is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unusable

Like others have said, gives an error message at the last step when you try to make an account. Can’t log in or see anything on the app because app won’t let me make an account.

Doesn’t Work

Never worked and probably never will.

Trouble with making account

It doesn’t let me make an account it’s always an error

I can’t even sign up

I get the same error, which appears to be a string of variables compounded together, every time I submit my info. Called customer service and was yelled at

Issue with signing up

The app doesn’t let me even sign up for an account

Make App EFFICIENT

Not the best app, NYC MTA has ALL and information you need to input/add on one screen page. The app currently has a glitch which puts me in a position of non- efficiency and i relies now on calling to reserve all trips.

Developers obviously never used the app!

It’s like no one ever thought about usability, which is really shocking for an app that needs to used by the disabled community!

The information refreshes frequently (every few seconds). That’s very nice, but it renders the tiny map of where the bus is located as nearly useless. The map size cannot be expanded, only zoomed. By the time you zoom it, it refreshes and returns to the original scale. It’s crazy frustrating! Who thought that redrawing the tiny, non-resizable map every 5 seconds would be a good idea?

Often, I need to shut down the app to get it to work correctly (iPhone 12 with current iOS). Otherwise, as soon as I tap into details, it returns me to the previous screen.

While I rely on this app 5 days a week, it is one of the worst designed and functioning apps I’ve ever used. It rates a “barely better than nothing.”
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App never works for me

The app never works for me. It always says “It doesn't look like you have booked any trips” and “Hi! Call Bee-line Paratransit System to book a trip.” Even though I book my trips to school weekly on the website.

During some rides the app came up with other riders and I know that it works for some people but others have the same problem.
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Love it

I love it it make me track my ride

App doesn’t work

This app was just created and already doesn’t work. How is this even possible. Smh

App doesn’t work

This app was just created and already doesn’t work. How is this even possible. Smh

I’m trying to create an account

I’m trying to create an account, but it won’t let me it’s telling me that I have to contact the site administrator and I’m not sure why.