Great App, But Premium Stopped Working
I absolutely loved this app. I purchased the yearly Premium subscription and used it every single day. It quickly became one of my favorite language learning apps, and I was genuinely impressed with it.
Unfortunately, my Premium access suddenly disappeared even though my Apple subscription is still active until May 2027. The app keeps asking me to subscribe again, and “Restore Purchases” doesn’t work.
I’ve been emailing support since July 7 and haven’t received a single response. It’s been over two weeks, and I have no idea what’s going on. I’m very disappointed because I paid for a full year and simply want access to the subscription I already purchased.
Please respond and help resolve this issue.
Unfortunately, my Premium access suddenly disappeared even though my Apple subscription is still active until May 2027. The app keeps asking me to subscribe again, and “Restore Purchases” doesn’t work.
I’ve been emailing support since July 7 and haven’t received a single response. It’s been over two weeks, and I have no idea what’s going on. I’m very disappointed because I paid for a full year and simply want access to the subscription I already purchased.
Please respond and help resolve this issue.
Show more
Bad audio
Ruins all audio quality on my phone. Which sucks when I want some background noise when reading,
Meu plano extinguiu antes data
Eu fiz um plano de um ano, começando por abril, e mês passado parou de funcionar, está aparecendo para eu comprar outro plano sendo que ainda não findou esse, até na Apple está constando a data até abril fo ano que vem, tentei falar com o dono ou com a empresa mais sem resposta, isso é enganação até porque se vc vai usar uns dias e depois não vai conseguir usar mais é mentira o pacote de um ano, tomem cuidado e não confiem nesse app pois eles não tem nenhum suporte. EU NUNCA MAIS VOLTAREI A COMPRAR.
Show more
Good content, poor UI, ill-thought out learning tools
The app is worth it for having access to graded level appropriate texts with clear audio, but it suffers from poor design, and learning tools that don’t really help with learning. It is very hard to re-listen to the sentence you just heard. The flashcard system is very poorly designed. The quizzes don’t really test language skills, but memory for trivial detail details. And numerous other small issues. Still, so far I find it worth it for the core content, though I feel frustrated every time I use the app.
Show more
4 Stars for a Good App that Could Be Great
The main purpose of this app receives 5 stars. It provides cultural stories and news stories for people to read. You can also have a story created for you based on your competency level, your desired length of story, and your preference for fiction or non fiction. You have the option to read it to yourself or have the app read it to you at your chosen speed in your target language. You can look up words you don’t know to get the definition and to save it to your glossary. You can also record yourself saying the word.
Now to the 3 star downsides of the app. The app doesn’t work completely. There are supposed to be a vocab matching game where you can practice matching words between languages for that story. It opens to a blank screen. It has never worked. There is also no mechanism for spaced repetition of vocabulary that they add or you add yourself. This app would be amazing if they implemented a vocabulary review section like on the Busuu language app where it lists all the vocabulary and has sections for strong and weak vocabulary that you can choose to review so that you don’t forget with time. There’s also a bug where sometimes when you had a word to
the glossary that it adds multiple cards of the same word. The app is also a little clunky for language learners who are studying more than one language, especially for the glossary. It doesn’t always keep the languages straight. Also, when you record yourself there is no feedback as to the accuracy of what you’re saying. Some of these are bugs and some are ways they could improve to make a good app great. The stories are already great. Just build up the app infrastructure around them to be just as great.
Now to the 3 star downsides of the app. The app doesn’t work completely. There are supposed to be a vocab matching game where you can practice matching words between languages for that story. It opens to a blank screen. It has never worked. There is also no mechanism for spaced repetition of vocabulary that they add or you add yourself. This app would be amazing if they implemented a vocabulary review section like on the Busuu language app where it lists all the vocabulary and has sections for strong and weak vocabulary that you can choose to review so that you don’t forget with time. There’s also a bug where sometimes when you had a word to
the glossary that it adds multiple cards of the same word. The app is also a little clunky for language learners who are studying more than one language, especially for the glossary. It doesn’t always keep the languages straight. Also, when you record yourself there is no feedback as to the accuracy of what you’re saying. Some of these are bugs and some are ways they could improve to make a good app great. The stories are already great. Just build up the app infrastructure around them to be just as great.
Show more
Response from developer
Thank you for your detailed feedback! We're sorry to hear you've experienced these issues. If possible, please send us videos or screenshots of the bugs you reported to feedback@beelinguapp.com, especially the vocabulary matching game showing a blank screen and the duplicate glossary entries. This will help us investigate and resolve them more quickly. We're also actively working on improving both the vocabulary section and the speaking practice experience and feedback like yours is incredibly valuable.
