Bekum SmartConnect
AR & Remote Machine Support
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Free
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About
Bekum SmartConnect – Digital Service for Your Machines
Bekum SmartConnect is your central platform for fast, efficient, and secure service support for extrusion blow molding machines. Combining Augmented Reality (AR), remote access, and digital services, SmartConnect enables seamless collaboration between your team and Bekum experts—anytime, anywhere.
Augmented Reality (AR) Support
Solve problems faster with real-time visual assistance. Share your live camera view and receive step-by-step guidance directly on your device. Experts can highlight components, provide instructions, and support your team remotely as if they were on site.
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What's New in Bekum SmartConnect
25.0.0
October 7, 2026
- Filter tickets by creation date ("Created on") to quickly see at a glance what was reported in the last 24 hours or 3 days. - Scheduled maintenance orders can now automatically include tasks created from the template. Ticket templates can be configured in the web app.
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