App Not Working
I use this app on a week day basis and it was working great. Now, not so much. I can't book a taxi nor am I able to login in to my account. Trying to contact the developer for support and all I get is a blank page. You need to call dispatch and the staff there seem overwhelmed and rude. It's like a bother for them
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Doesn’t work
Will not allow to schedule a taxi, you can’t navigate back and forth the app, you have to turn on/off your phone to get the home page.
Does not work
I downloaded the app and it didn’t allow me to book a pickup time. I then called the company and they told me I couldn’t schedule a pickup - just call when I was ready for the cab. As I was arriving by train I knew exactly when I would need a ride but they don’t seem to be able to handle this.
Worst App Ever
Totally useless. Not user friendly at all. Does not recall information already entered but substitutes incorrect information from who knows where, and continues to do so no matter how many times correct information is answered. Obviously the company does not care because the overall rating is 1.6 and the written review two years ago is very negative.
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App unusable
Tried to start account. Never received code to verify phone after asking for resend. Tried to contact app builder to identify problem and encountered a white screen. If I want to use a taxi in the Vancouver suburbs, I need to wait on phone. App needs work.
Dont use their services
The system is very poor. The customer service is rude and they change the fairs whenever they feel like it. I called for a van and they asked for $20 extra. When it used to be $10 the week before.
Honestly, just use Uber. Uber is safer and the drivers are respectful and if there is any problem, you can report it.
Honestly, just use Uber. Uber is safer and the drivers are respectful and if there is any problem, you can report it.
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Verification code won’t send
Don’t bother downloading the app
Won’t even send verification code to join app
Worst app
App sucks!
Can’t get the app to work, calls to office don’t work! Go Uber go! Verification code does not get sent by text. What a joke!!!!!!!!!
I pray for Uber
When oh when can we finally get Uber. These taxi companies can’t do anything right.
No answer on their phone line and the app won’t send out the “text verification” to even get into the app. Total joke.
People wonder why there is so much drinking and driving. It’s criminal for the government to hold back Uber when this is our only alternative.
No answer on their phone line and the app won’t send out the “text verification” to even get into the app. Total joke.
People wonder why there is so much drinking and driving. It’s criminal for the government to hold back Uber when this is our only alternative.
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Absolutely horrible App
Downloaded the App, but it never sent the confirmation number. I tried multiple times over the course of many hours, but it failed every time. Thanks for wasting my time Bel Air.
Signup process broken
I signed up, but never received the confirmation text message.
When I try to signup again I receive the error that the phone number is already in use.
App does not provide a password reset.
I would like to use the app, but can’t even signup :-(
When I try to signup again I receive the error that the phone number is already in use.
App does not provide a password reset.
I would like to use the app, but can’t even signup :-(
Please provide a decent service
Couldn’t input a pick-up destination OR a drop-off destination. Absolute garbage. Can’t wait for uber.
We need Uber
Absolutely ridiculous. The app doesn’t even function to book a taxi! Vancouver needs Uber or Lyft. Anything other than a company that doesn’t function properly!
Garbage
Absolute garbage. Get Uber. You taxis are a joke.
App Doesn't Work
Unable to set destination or click on anything. Basically can't call a taxi at all.
Embarrassment
Most businesses would be embarrassed to be associated with this useless piece of garbage, but taxi companies in the lower mainland aren’t most businesses. This app is just one more bit of evidence showing we need to allow ride sharing.
Bugs
There are some serious technical issues with this app. I have to reinstall everytime I need to book a cab! Can’t they just fix the bugs .. I mean for the price they charge they should atleast have a decent working app
Trash
Wont open
Kind of disappointing
Honestly the app is great fast and convenient except for the fact that why would you have the option to order a van when you need to call to book it the reason people use the app is for fast and convenient service and calling a cab is no longer fast and convenient and also some of the cab drivers i’ve had have been extremely rude and condescending one especially made a fuss because I was paying with credit and got visibly frustrated at me for not carrying cash
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