Belco.io
Customer service software
About
Unify customer communication across voice, chat, and social messaging for e-commerce and retail. Gain real-time insights into customer, product, and order details. Improve customer experience and save on traditional communication solutions.
What's New in Belco.io
1.10
February 26, 2021
Performance improvements, loading information. Also added functions like snooze, assign, follow and view profile.
FAQ
What communication channels does Belco.io support?
Belco.io supports voice calls, chat directly on your website, and social messaging platforms, consolidating them into a single inbox for efficient customer service.
Can I make and receive business calls with Belco.io?
Yes, you can make and receive calls using your business phone number directly through the app via Wi-Fi and 4G connections.
Does Belco.io provide customer insights?
Yes, the app offers real-time insights into customer, product, and order information, helping you better understand and serve your customers.
Is Belco.io available on multiple devices?
Belco.io is available for iPhone, iPad, and iPod devices, allowing you to manage customer service across different Apple platforms.
How often is Belco.io updated?
The latest version of Belco.io is 1.10, and it was last updated on February 26, 2021. This indicates a history of updates, though the frequency is not explicitly stated.
What is the age rating for Belco.io?
Belco.io has an age rating of 4+, making it suitable for a wide range of users and businesses.
Does Belco.io have ads?
No, Belco.io does not contain advertisements, providing an uninterrupted user experience.
What are the benefits of using Belco.io for customer service?
Belco.io offers constant customer touchpoints, eliminates the need for extra hardware, consolidates all channels into one inbox, improves customer experience, and saves costs compared to traditional solutions.
