Belleville News User Reviews

Name: Belleville News-Democrat | IL
Rating: 4.37342 (873 reviews)

Belleville News-Democrat | IL

The McClatchy Company

📡 News

📰 Magazines & Newspapers

What users say

Summarized from real user reviews of Belleville News. Based on 873 reviews and a 4.4/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this News app.

Positive things

🚀Easy to navigate
📰Important news source
👍Keeps me up to date on local news

Negative things

🐛Constant crashes and freezes
🔒Difficult to log in and access content
💰Paywall restricts free content
🤖Confusing and frustrating UI changes
📰Lack of local coverage and high school sports

Top reviews

Most Recent Highest Rated Lowest Rated

How can I cancel my subscription?

My phone is so old that the new version of the BND app won’t install.
I cannot find a telephone number to call.
Before the new app came out, I tried to cancel my subscription online. No matter what I did, nothing changed.

JackPSmallInvester

4 months ago

Response from developer

I’m sorry for the issue you are experiencing. The latest version of The BND app requires iOS 17.1+, so older iPads that can’t upgrade won’t be able to run it. To make sure you can still access the app without interruption, we can provide a tablet device that’s compatible and will work with The BND app right away. If you’d like to proceed, email us at wecare@mcclatchy.com and include: Your full name Mailing address Best phone number (optional, for delivery questions) Once we receive that, we’ll get the replacement tablet arranged and share next steps. Thanks, Customer Care

Constant changes

Every time you make a change, I can’t get the paper. You make it harder and harder to read the paper. By the time I figure it out, I’m to aggravated to read it.

tired of playing your games

4 months ago

Response from developer

Dear valued customer, I’m sorry the latest update has made the app feel unusable—that’s not the experience we want for you. Please reach out to us at customerservice@mcclatchy.com with your contact information as we would like the opportunity to correct. In addition, can you provide us with the following: - Device model, OS version -what exactly happens when you open the app (any errors or crashes) -whether you’ve tried reinstalling it. In the meantime, you can still access your subscription through a web browser while we work on this. We look forward to your feedback. Thanks, Customer Care

Version update

The latest version update is required for me to get paper. When I try to install it, it will not install because I don’t have iOS 17.0. My iPad says it has 16.7.14 and is up to date. Requiring this update to continue is a programming blunder that is unacceptable.
So, as far as you enhancing my user experience, it is a fail.

BigBigNeil

5 months ago

Why do I have to log in every time I read an article?

I have reloaded the app multiple times and log in everyone I reload and still I have to log in for every article I want to read. I’ll be canceling my subscription until someone fixes this issue.

Upset-JM

5 years ago

App subscription

Well I subscribed just to stay in the loop of things going on back home in Belleville for me since I moved to the state of Washington. My only issue is the pop up to subscribe for each section I want to read. Being a subscriber why do I have to sign in each time while I’m in the app? Gets a little frustrating and if it continues I probably will dis-continue my subscription.

Big618

5 years ago

BadApp

I’ve called repeatedly to discuss the fact they can no longer play the crossword puzzle or any other game with your new beta app. This is a joke! I wish you would just go back to the old app that worked.

no harvesting here

5 years ago

Average Left Wing McClachy Run News Paper

Paper reprints what Democrat politicians tell them. Most news is a day or two old and comes from other McClatchy owned garbage news papers. If you want better quality news, read the St. Louis News Democrat.

Thomas Toones

6 years ago

Reviews

Based on all the reviews I have read, how on earth could there be a 4.4 rating?

CWOMCPO

6 years ago

Disappointed reader

Limiting the numbers of articles I read per month is not a way to grow revenue. Sell more ads if you need to pay the bills and tout the number of readers that will see them. Instead you cut the readers off after 10-20 clicks so the ads never get seen.

lostanother

6 years ago

New App

I absolutely detest this new app. EVERY morning I have to battle to load the paper to read it and every morning it fails to load. Go back to the old app

tbird211211

7 years ago

New digital app

Too hard to navigate when reading

9Hem

7 years ago

BND Digital App

The app makes it hard to sign in, links to sign in don’t work and I have equal difficulty going straight to my account for signing in. Often I could have read the physical paper faster than trying to log in to read.

yrjean

7 years ago

Done

Can’t sign in again. Out of the blue. Can’t read in print version at all. Fine yesterday Not now

done in bville

7 years ago

New format

Absolutely horrible

7@/qqqqqq

7 years ago

Review

It is an important news paper

Swn mchn

7 years ago

Stop this subscription BS

I’ve had this app for YEARS and now every couple weeks I go for days unable to read anything while you nag about getting a subscription. Then it miraculously goes away only to reappear in a week or so. Just stop!

Clkaem

7 years ago

Free app, no free content

Used to be able to keep up on local stories regularly with only a few articles being restricted to subscribers only. As of last week, cannot read a single article. Disappointing for a free app to have ZERO free content. I’ll get my news elsewhere I guess.

Grniz2001

7 years ago

Done

Done with this terrible “news source”. Death, crime, politics...that’s all you “report.”

j48howard

7 years ago

BND stinks

I can’t believe in this age where we have so many options that you actually think that we would pay to find news on your site and still post ads on the site. Get real!

Cent. Ill. boy

8 years ago

A little upset!

I have had the BND app now for about 2 years. Out of the blue this morning while I was scrolling through and reading the news, the message that was displayed on my screen is that I’ve read all my free stories for the month! I absolutely love this app because it keeps me up to date on news in my area and the nation. But how can I read or enjoy this app when I’m being told this now?

lakesha dabbs